VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Points clearly explained”

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Posted 1 year ago

“very good comunication and service Thanks”

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Posted 1 year ago

“Very efficient and responsive”

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Posted 1 year ago

“I've applied for a visa and the whole process was made quite easy by VisaHQ. Great support, readily available for any questions. I'd say it would have taken longer to go through without VisaHQ. Must say I had no specific dates in mind, so there was no rush. We were still able to go through it all in about a month and the actual reason was due to interview scheduling not having available slots sooner, so nothing VisaHQ could really have done in such a scenario.”

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Posted 1 year ago

“Got our visa on time just before the trip! Thank you Aimee and the VisaHQ team!”

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Posted 1 year ago

“Brigete Gravino is an excellent person who made the visa process so easy.”

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Posted 1 year ago

“Customer service- five stars!! , the price is reasonable and my visa was delivered as soon as! Would definitely recommend. My visa consultant Dhebbie was very helpful and accommodating.”

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Posted 1 year ago

“There was timely and ongoing communication during every step of the visa process.”

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Posted 1 year ago

“My VISA was approved on 9/25/23 and it was issued on 10/02/03 at 5:33pm after numerous calls. My flight was 10/03/23 and I had been calling for over a week checking on the status of my VISA. Do we have an alternative !”

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Posted 1 year ago

“Slow but excellent work.”

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Posted 1 year ago

“VisaHQ Ottawa does not deserve one star, but there was no option for no stars. The Ottawa office failed at every turn. from failing to provide the three processing service advertised, to providing updates to their own team members to pass on to me. it was not possible to receive up to information until threatened with litigation. A number of delivery timelines were promised, none fulfilled. This cost me a contract, plus thousands dollars in expenses. words such as " priority " " customer service " or the company core values advertised on recordings mean nothing. I will never do business with them again”

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Posted 1 year ago

“I used the VisaHQ based in Malaysia. The link was introduced to me by a friend. I was in Thailand on holiday before realising I need to apply for visa to Egypt. It took 7 working days. Thank goodness I received it before leaving for the airport to Cairo as I was told to have it printed out. Thank you for service and guidance.”

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Posted 1 year ago

“Very poor services and inefficient. I am so disappointed with VISAHQ services. I applied for Guinea visa on October 28th 2023 and my trip was due on November 4th. I was assigned Vita Dolynska as the dedicated agent, but she never made meaningful followup, and submitted my documents only on 1st November, when my trip was on the 4th. I made inquiries severally, even with a telephone call to their office and was always assured that I would get the Visa in time for my trip. But guess what I never got the Visa and they could only apologize that there was a delay in processing the Visa. So I missed my trip and work that I was travelling to do in Guinea. I find the services of VISAHQ a disgrace and embarrassing. I can never recommend VISAHQ to anyone.”

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Posted 1 year ago

“Ignored messages, refused to answer.”

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Posted 1 year ago

“Disappointing service in my case of Cyprus tourist visa. I was provided with the incorrect application form and other instructions. I had to ship documents twice to fix their mistake. This is after I had called to clarify and mentioned that the form on embassy website was different from theirs.”

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Posted 1 year ago

“I wanted to thank Angel and Aimee for helping us getting our E-visa for Thailand. Both of you are very hard working people I can trust. I have used VisaHQ for the last 5 or 6 times. We had some difficulties in the last years E-Visa, but this year it went much better. Thank you Aimee for replying me and calling me back and encouraging me. Thank you Angel for continuous support. If I need next e-visa, I want you to be my agents again.”

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Posted 1 year ago

“Great service! I had applied for my Malaysian business visa through VisaHQ and got it in 2 business days. These guys are very prompt with their service and handled my application process with diligence. I highly recommend them!”

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Posted 1 year ago

“this company has had my visa for 12 days. there is no number for me to call . No one on the chat is helpful . I paid extra to have it back with in 3-5 days . I want my visa and passport now. I also want to talk to a manger. This is not acceptable.”

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Posted 1 year ago

“I faced some issues during the application process. When I dialled the provided Number, I could actually reach someone to talk to. Angel Pantaleon of VisaHQ went into solution mode and with a few additional facts he helped me to solve the issue. I received my visa as per estimate and feel very happy about the effort and uncomplicated professionalism of Angel and the Visa HQ team.”

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Posted 1 year ago

“VisaHQ helped me to get my visa at a speed that exceeded my expectations. I can not rate them any better than a FULL A*.”

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Posted 1 year ago

VisaHQ is rated 4.4 based on 3,804 reviews