VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,851 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and accommodating CS and to mention Jenesis Galang who had been too kind enough who have assisted and had given me advise from the 1st time of enquiry. He may have not been my direct agent, he was still there to help out. I received my visa just over a week of my visa application submission. Although there was a small hiccup after the process but it all sorted on immediate action. Thank you x”

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Posted 1 year ago

“The service at VisaHQ and Judelyn has been nothing short of wonderful and I am thrilled! I originally tried to use another provider (the big one) and was paying for their premium service. A full week had passed and I hadn't heard anything from them. That's when I found VisaHQ. Within hours of uploading my initial information, I was already receiving communication from a real person! And now, still less than 24 hours after my first upload, my packet is ready for me to mail in. I will only use VisaHQ in the future. Highly, highly recommend.”

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Posted 1 year ago

“I was quite satisfied with the service quality”

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Posted 1 year ago

“Timely, effective and efficient. Angel Virgil Pantaleon was genuinely involved and knowledgeable. Double checked all my queries and I received personal reassurance within hours. Impressed by Virgil's immediate response and availability. You eased my worries and made a world of difference toward completing a confusing system very simply. Many thanks. What a pleasure to work with Virgil.”

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Posted 1 year ago

“Please update the informations”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“The process was simple and quick! I will definitely use again”

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Posted 1 year ago

“I highly recommend this company. I worked with Khellie mostly and Aiko. They were outstanding. Extremely quick to respond to emails at all hours. This company is able to scan and put a document into a PDF or jpeg for you, They review presented documents and assure they will pass scrutiny at the consulate. After giving them all the required documents my visa came in 6 days. Well worth the fees.”

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Posted 1 year ago

“Very easy to use this website to obtain our visas. Clear instructions and they kept us updated with the status during the processing time.”

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Posted 1 year ago

“No response from your chat department. Useless”

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Posted 1 year ago

“The professionality and prompt action taken, was really amazing.”

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Posted 1 year ago

“The process to get an India Visa is time consuming and, at times, a bit confusing. However, thanks to Brigete from VisaHQ I actually had a very positive experience. She was very knowledgeable of the process and very prompt in responses any time I would message her through the chat application. In addition, it was easy to upload information and I was always aware of where in the process my visa was at. Overall, really great experience!”

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Posted 1 year ago

“NO REFUND: While applying, they kept re-asking me for the same documents, thus kept delaying the process...Difficult to get through to someone on phone. If more than 2 people in the cue, you could wait hours to speak with someone. After all that, the country I applied for didn't require a Visa, they would not refund my money.”

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Posted 1 year ago

“Virgil, thank you so much for providing support to the recent application on Visa processing. You leapt into action efficiently on how to guide me on the form details outlined; you have been incredibly efficient, polite, patience and engaging. You have done a spectacular job of helping manage this task seamless; given some challenging situations. It is an pleasure working with you, thank you! Team VisaHQ thumbs up!”

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Posted 1 year ago

“The customer service VISAhq provides is unmatched. They will assign a real person to aid you along the way and help expedite the process even when you could have 0 understanding of VISA's or how to get them. They also respond in a timely manner to address any issues or concerns you may have with your documents.”

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Posted 1 year ago

“Great customer service, via e-mail: responding in timely manner and addressing concerns/issues. It takes a long time to get through phone services, which needs to be improved.”

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Posted 1 year ago

“I am really impressed with your services”

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Posted 1 year ago

“I cannot give high enough reviews for VISAHQ. My flight was leaving in 7 business days, with xmas in the middle of the wait, and yet i got my renewal back in 4 days, with plenty of time to spare and relax. I used their call center, visited the office, and communicated by email, and all channels were excellent, and considerate of my situation. Top shelf and would recommend them to all.”

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Posted 1 year ago

“Allexis helped me upload documents. She was very helpful and generous with her time and expertise. I will recommend your company to my family and friends. Please thank Alexis on my behalf.”

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Posted 1 year ago

“VISAHQ representative, Allexis, has performed a phenomenally outstanding job this afternoon in assisting me to resolve my issue regarding my visa issues. Allexis far exceeds her expected professional duties and responsibilities, and has not only demonstrated expertise in her assigned field, but has also proven to be a most knowledgeable and caring employee with relentless patience and devotion. Allexis maintains excellent communication skills and provides meticulous, reliable, accurate, and efficient service which is greatly appreciated, and she should be congratulated for being such a contributing and valuable asset, not only to the VisaHQ Company, but also to the countless customers whom she serves on a daily basis. I would therefore not hesitate to recommend Allexis’s highly professional services to my colleagues and family, and I most certainly anticipate patronizing your company in the forthcoming years. ”

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Posted 1 year ago

VisaHQ is rated 4.4 based on 3,851 reviews