VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,807 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,807 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm glad I chose VisaHQ. They are very professional and handled everything very quickly. I will definitely use VisaHQ again if I ever need another Visa, and I will recommend them to anyone who needs foreign travel services.”

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Posted 5 years ago

Hi Ashley, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience working with our team and we appreciate you spreading the word about what we do! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Extremly happy with visahq service”

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Posted 5 years ago

Hello! Thank you for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Mahmoud has done an excellent job to help me. Many thanks”

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Posted 5 years ago

Hi Robert, Thanks for reviewing VisaHQ. We're glad you've had a great experience working with Mahmoud and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It is the first time I have used visaHQ. vlenia.fantinato was really help. I managed to get my visa appointment immediately . I was struggling to get appointment at visamertic in Manchester. Because it was fully booked. But visaHQ they managed to fit me in at visametric in London. And they kept in contact through email and letting me know of my visa process. So yes its a trusted company and there price is good as well. I will definitely used them next time. Thank you vlenia.fantinato and THE visaHQ members of staff. Ps. It will be nice if you operate in Manchester city. Thanks”

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Posted 5 years ago

Hi Samira, Thanks for taking the time to review VisaHQ. We're glad to hear you had an excellent first experience working with Vlenia and that our team was able to help you secure your visa. We sincerely hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Convenient and excellent service.”

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Posted 5 years ago

Hi Paiboon, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Highly recommend this company. Very helpful and very professional. You receive emails every step of the way letting you know where things are in the process. Can't thank them enough and they were worth every penny.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope you will choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Quick and easy! I screwed up part of my application and online customer support chat did a great job of helping me and made it all pain-free!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our customer service team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The process was very easy and I had no problems with getting my Russian visa by using VisaHQ”

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Posted 5 years ago

Hi Matthew, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and we wish you a wonderful trip to Russia. We hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Quick service”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“My company directed me here to get a visa for Saudi Arabia and it all went smoothly and quickly. I was worried it would be too short of a timeline, but everything was handled promptly.”

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Posted 5 years ago

Hi Jasmine, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service and very courteous staff. I am very happy.”

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Posted 5 years ago

Hi Ravindra, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I would like to leave this review in recognition of the excellent service I received through the VISA HQ office in Ottawa, Canada. In particular, I want to say that the dedication, hard work, and efforts of Peter Giesbrecht in the Ottawa office deserve to be commended. I had many visas to collect as my goal is to visit every country in the world. It just seemed that no matter how many times I emailed Peter with questions, he would never tire of answering them with utmost detail and professionalism. In fact he went out of his way to be helpful. His knowledge and expertise are remarkable and he was a tremendous support during my entire visa application process. If there is an award of excellence for stellar performance, then I nominate Peter Giesbrecht. Thank-you! -Happy Globetrotter in Toronto, Ontario”

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Posted 5 years ago

Hello! Thanks for taking the time to leave such a detailed review of VisaHQ! We truly appreciate your kind words and are thrilled to hear you had an excellent experience working with Peter. We sincerely hope you will choose to use our services again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Easy process to complete form, awesome customer service via chat and quick turnaround time.”

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Posted 5 years ago

Hi Jace, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll choose us again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Visa process needs to more easy and it would be very helpful if every minute detail of visa would be informed”

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Posted 5 years ago

HI Shamika, Thanks for sharing your feedback about VisaHQ. I would like to personally apologize for the fact that you weren't 100% satisfied with your experience. Unfortunately, our team has no control over the visa processes in different countries; every government has its own regulations and requirements that applicants must adhere to. Our agents do everything in their power to make the process seamless for clients like you. I'm sorry you didn't find the process to be as simple and straightforward as we try to make it. If there is anything further we can do to assist you at this time, don't hesitate to reach out to info@visahq.com. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It was not that straightforward to get the information I needed from you regarding the documents to collect.”

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Posted 5 years ago

Hi Arnaud, Thanks for reviewing VisaHQ. I would like to personally apologize for the problems you had getting answers to your questions. Our team strives to make the visa application process as simple as possible for our clients and that clearly didn't happen in your case. Rest assured that feedback like yours helps us better train our staff worldwide. I hope you will give VisaHQ a chance again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Could of got same visa for lot less. America does not exactly welcome you with open arms.”

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Posted 5 years ago

Hello! Thanks for taking the time to review VisaHQ. I would like to personally apologize for the fact that you aren't completely satisfied with the experience you had with our services. Unfortunately, our team has no control over the requirements that various nations have for visa applicants; our agents do everything in their power to make the process seamless for clients like you. Additionally, we want to assure you that we do everything we can to keep our fees low. While we apologize that you felt you paid too much, we cannot dictate embassy fees and other government charges, which affect our clients' final costs. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The process provided by VisaHQ was quick, easy and complete. Thanks for making it so easy.”

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Posted 5 years ago

Hi James, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Response communication first rate - thank you!!”

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Posted 5 years ago

Hi Gary, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Quick and affidabile”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It was such nice and very helpful agent assisting for visa information.”

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Posted 5 years ago

Hi Said, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our team and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,807 reviews