VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, but brutally expensive.”

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Posted 5 years ago

Hi David, Thanks for taking the time to leave your feedback about VisaHQ. We want to assure you that we do everything we can to keep our fees low. While we apologize that you felt you paid too much, our team has no control over embassy fees and other government charges, which affect our clients' final costs. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. I sincerely hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Victoria at London Visahq went beyond the call of duty to get my Visa on time...Thailand is one of the most difficult countries to get a non tourist Visa will highly recommend your company and Victoria was extremely efficient”

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Posted 5 years ago

Hi John, Thanks for reviewing VisaHQ. We're glad to hear you had a great experience working with Victoria and we wish you a wonderful trip to Thailand! We hope to serve you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“after a stressful start due to my bad computer skills we got there in the end thanks for all your help will use you again if required”

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Posted 5 years ago

Hi Gordon, Thanks for reviewing VisaHQ. We're glad you had a good overall experience with our services and we hope to work with you again next time you need travel documents. Remember, we are always here to help and you can reach our London office directly at +44 20 7148 6117. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very knowledgeable and helpful.”

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Posted 5 years ago

Hi Barbara, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The website was easy and clear, and when I did have questions the chat feature was helpful, friendly, and effective.”

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Posted 5 years ago

Hi Logan, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our online services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Amazing Service, very well organized and courteous. All queries were quickly answered”

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Posted 5 years ago

Hi Faruq, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I was very impressed with the service and helpfulness you provided, and would use you again.”

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Posted 5 years ago

Hi Colin, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to working with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“They were extremely helpful with uploading pictures. Very very patient. We could not be happier. Thank you. Connie and Bill”

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Posted 5 years ago

Hi Connie and Bill, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we sincerely hope to serve you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The process was easy as the same information has been used from my previous visa. Will continue with VisaHQ going forward.”

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Posted 5 years ago

Hi Kamel, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our online system and we look forward to continuing to help you see the world. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very good service I got, the lady is full of patient and strongly support. I like it.”

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Posted 5 years ago

Hi Xiumei, Thanks for reviewing VisaHQ. We're glad you had a great experience working with your agent and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Josephine was very patient, courteous and helpful with our Vietnam visa process.”

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Posted 5 years ago

Hi Marcia, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Josephine and we wish you a wonderful trip to Vietnam. We hope to serve you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I need customized services to a) cancel an application and b) change some information in my application. Both of them were completed fast enough during the business hours. My application was also approved a few days after its submission. Very good service by VisaHQ!”

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Posted 5 years ago

Hi Min-Chi, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we sincerely hope to work with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“We used Visa HQ back in February of 2019 to get my wife's Chinese Visa, so when we needed to get our middle and youngest children's Chinese Visa's, we knew where to go to. We submitted all of the documentation, and as promised, we had their Visa's back in our hands right on time. I will only use Visa HQ for all of my Visa needs.”

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Posted 5 years ago

Hi Chad, Thanks for reviewing VisaHQ. We're glad you and your family had an excellent experience with our services and we sincerely hope to work with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Muchas gracias ha sido un proceso fácil y en poco tiempo 😘”

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Posted 5 years ago

Hola Rosi, Gracias por tu comentario! Esperamos que elija VisaHQ nuevamente la próxima vez que viaje. Viajes seguros, Rebekah @ VisaHQ

Posted 5 years ago

Hola Rosi, ¡Gracias por su evaluación de VisaHQ! Esperamos volver a trabajar con usted la próxima vez que viaje. ¡Viajes seguros! Rebekah @ VisaHQ

Posted 5 years ago

“Actually applied through Sydney. Site did not offer alternative to London/NY. Application went smoothly and efficiently. Excellent timely response. Good communications re progress. However, visa was submitted on 15th and approved (according to document) on the same day. Had to phone on 21st to chase matter up, upon which documents issueing visa came as promised.”

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Posted 5 years ago

Hi Fay, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall. I would, however, like to personally apologize for the delay you experienced in receiving your documents. I hope you will give VisaHQ a chance again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ processed a passport and visa for me very quickly.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very responsive and helpful! Thanks!”

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Posted 5 years ago

Hi Hao, Thanks for reviewing VisaHQ. We're glad to hear our team was able to assist you and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“They did not offer single entry visas to Sri Lanka in their online application documents and thus indirectly “conned” the applicant into paying for a MULTIPLE entry visa at more than double the price. 😡😡😡. Shame on you”

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Posted 5 years ago

Hi Reuben, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the fact that you were dissatisfied with our online application system. We make every effort to list the most updated visa options for every nation. Remember, if you ever have questions regarding visa options for a specific country, our team is available to provide assistance. Never hesitate to use our live chat feature, email info@visahq.com, or contact your local VisaHQ office. Again, my sincere apologies and I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“very helpful and responsive staff. I got my visa very fast.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good job. Organized.”

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Posted 5 years ago

Hi Amie, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,804 reviews