VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,808 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use this service every year to get a visa for my MD's wife. They are always very helpful and efficient.”

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Posted 5 years ago

Hi Juliana, Thanks for reviewing VisaHQ. We're so glad to hear you've had multiple great experiences and we look forward to assisting you with your annual application in the future. Safe travels, Rebekah @ VIsaHQ

Posted 5 years ago

“We really appreciated the support from Yulyia assistance. She is very helpful, friendly & patient to assist us solve the problems to get ESTA. Thank you Yulyia.”

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Posted 5 years ago

Hi Gerard, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope one of our agents can assist you again in the future. Safe travels, Rebekah @ VIsaHQ

Posted 5 years ago

“Quick service. Good explanations. Patience with the process!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The customer service was very helpful and patient”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Great friendly service.”

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Posted 5 years ago

Hi Meggan, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you return next time you need travel documents. Safe travels, Rebekah @ VIsaHQ

Posted 5 years ago

“Good customer service in the phone. Received my visa in the same day.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad to hear you had an excellent experience with our phone support team and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I applied for US visa and application was handle by Rahil ,he solved all my query patiently and thanks for all the support.”

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Posted 5 years ago

Hi Amol, Thanks for reviewing VisaHQ. We're glad to hear Rahil was able to assist you and we hope you'll choose our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very professional. Kept me advised of every step in the process.”

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Posted 5 years ago

Hi Steven, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process from start to finish and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Victoria was amazing with the submission of the various documents necessary. I appreciate that a dedicated individual was assigned and assisted through the process. I would recommend family and friends to VisaHQ services. Thank you! Aimee”

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Posted 5 years ago

Hi Aimee, Thanks for taking the time to review VisaHQ. We're glad to hear Victoria was able to assist you and we appreciate your kind words regarding our services. We hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Good evening Very nice and simple process. Any body can apply easylie”

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Posted 5 years ago

Hi Muhammad, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VIsaHQ

Posted 5 years ago

“Worst service ever in Egypt”

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Posted 5 years ago

Hi Ahmed, Thanks for taking the time to share your feedback regarding VisaHQ. I would like to personally apologize for the fact that you were dissatisfied with the level of service you received. We strive to exceed our clients' expectations and I am sorry that didn't happen in your case. Rest assured that reviews like yours help us better train our staff worldwide. If there is anything further we can do to assist you at this time, don't hesitate to reach out to an agent directly at info@visahq.com. Again, my sincere apologies on behalf of the team. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“i applied a visa for dubai and he will not applied my visa and does not give back my refundable money .. he is fraud , wrost and bad company”

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Posted 5 years ago

Hi Rajat, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for any problems you had with your application. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Unfortunately, our team is not responsible for visa issuance; whether or not a visa application is approved is solely at the discretion of consular officials. If you have any further questions or concerns regarding your orders, don't hesitate to contact one of our agents directly at info@visahq.com. Again, my sincere apologies on behalf of the team. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I really like the service and it was prompt reply. I will use and recommend this service. Thank you”

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Posted 5 years ago

Hi Parimala, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“FAST and efficient. Always communicated the status and delivered as promised,”

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Posted 5 years ago

Hi Steven, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Mary was very helpful and kept me informed every step of the way.”

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Posted 5 years ago

Hi Vivian, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Mary and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Poor follow up and consult. They easily make from a simple case into a complicated one which refused. I do not recommend to any one to waist their money and time with them.”

Helpful Report

Posted 5 years ago

Hi Roya, Thanks for taking the time to share your feedback regarding VisaHQ. I would like to personally apologize for the fact that you weren't 100% satisfied with the service you received. We strive to exceed our clients' expectations and never want anyone to feel they are wasting their time by working with us. If there is anything we can do to assist you at this time, don't hesitate to contact an agent at info@visahq.com or at our Sydney office (+61 2 7200 0815). Again, my sincere apologies on behalf of the team. I hope you'll reconsider using VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I would recommend everyone to use your service!! Thank you very much, you guys made the whole process easy and fast!! Thank you very much for your service!!”

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Posted 5 years ago

Hi Victoria, Thanks for reviewing VisaHQ. We're glad to hear you had a great experience with our services and we hope to work with you again next time you require travel documents! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Easy to use, very responsive to e-mail communication. I had a late-addition document and they helped make me feel reassured that it was being handled properly. One suggestion: indicate specifics of the invitation letter (China) up front before application process, so that applicant can have the right letter in advance.”

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Posted 5 years ago

Hi James, Thanks for taking the time to review VisaHQ. We're glad you had an excellent overall experience with our services and we appreciate your suggestion regarding the invitation letter; specifics can change from situation to situation, however. Again, thanks for your feedback and we hope to work with you gain in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Great service and communication from the team. Smooth process and website gives you accurate time frame.”

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Posted 5 years ago

Hi Paul Luc, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I needed three visas, VisaHQ took care of everything in a timely fashion without any problems. No complaints, will definitely use VisaHQ again for my future travels.”

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Posted 5 years ago

Hi Emilie, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we look forward to working with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,808 reviews