VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,895 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick response, personalised service, and visa arrived more quickly than expected. Excellent service!”

Helpful Report

Posted 5 years ago

Hi Mike, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was easy to apply but I found that I had some outstanding documents that they didn’t follow up on until after I had asked. Alsoooo with the corona Virus issues, India was not allowing anyone with tourist visas to enter the country. Needless to say we had to cancel our trip and we were not refunded the ~$150 we spent on the visa alone.”

Helpful Report

Posted 5 years ago

Hi Ashley, Thanks for reviewing VisaHQ. I would like to personally apologize for the problems you had with your recent order. Unfortunately, governments are changing policies very quickly due to the pandemic. Our team is doing everything we can to keep clients updated, but the situation is extremely fluid. Again, my sincere apologies. For assistance, don't hesitate to reach out to our D.C. headquarters directly at (202) 558-2216. I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Unreliable, once you have paid the money they stop responding to your calls and emails.”

Helpful Report

Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the problems you've had with your recent order. We strive to keep in constant communication with our clients and I'm sorry that hasn't happened in your case. Please reach out to info@visahq.com for assistance. Alternatively, don't hesitate to email me directly at rebekah.barton@visahq.com with your order number so I can put you in touch with the correct person. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Good service with helpful staff, clear information.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ team was very helpful and process was very easy, Thank you VisaHQ!”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The visa process was quick and surprisingly easy.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good service good deal”

Helpful Report

Posted 5 years ago

Hi Arjun, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“great to chat with, speedy and friendly service and delivery of my passport was on the day as promised. Will definitely use you again.”

Helpful Report

Posted 5 years ago

Hi Victor, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Couldn't believe how quickly as well as swiftly the responses are. Totally satisfying.”

Helpful Report

Posted 5 years ago

Hi Uju, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Prompt service & great communication. I'll use them again next time I travel”

Helpful Report

Posted 5 years ago

Hi Jenny, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to working with you again soon! To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great communication and service- patiently answered questions quickly”

Helpful Report

Posted 5 years ago

Hi Debbie, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Decent communication and service. Docked a star because I had to resubmit applications that had apparently “misprinted” otherwise good service”

Helpful Report

Posted 5 years ago

Hi Pete, Thanks for reviewing VisaHQ. While I'm glad you had a good experience overall, I would like to personally apologize for any inconvenience that was caused by having to resubmit your documents. Unfortunately, technical issues are out of our control. Again, my apologies and I hope you'll give VisaHQ a chance again next time you travel! To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great communications and swift service”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“You're costs are more than double what other agencies are charging! $210-$220 is the average going rate and, had I found that website I would have used them! Plus, you all charge the same rate for a singe-entry or a multiple-entry visa; so now, if I was to use your company again, I would have to pay another $447...that's not only insane, it's unacceptable to pay $447 for a single entry every time you plan on visiting that country! You will not get any more of my money!”

Helpful Report

Posted 5 years ago

Hi Cory, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for your dissatisfaction. We do everything we can to keep our fees low. If you require further assistance, don't hesitate to reach out to our D.C. office directly at (202) 558-2216. Again, my apologies, and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It was an amazing experience for me while filing for Singapore Visa through VisaHQ - staff is extremely responsive and well informed - Randy has been very collaborative all through the process. Thank you Regards Shreeja”

Helpful Report

Posted 5 years ago

Hi Shreeja, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Im well satisfied for the quality services of Visa HQ and the staff are excellent! highly recommended your company.0”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“They are very clear with the requirements of the concerned embassy and ensures that the application doesn't get rejected.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great customer service and prompt delivery”

Helpful Report

Posted 5 years ago

Hi Terri, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great customer service and delivery was prompt”

Helpful Report

Posted 5 years ago

Hello, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with your recent order and we hope you choose us again next time you travel! To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“There was no option provided for whether I wanted a multiple entry visa. Also I was only provided with a same day option which was what I did not want and costed me twice the money of regular visa fees.”

Helpful Report

Posted 5 years ago

Hi Tehzeeb, Thanks for sharing your feedback regarding VisaHQ. We offer as many visa options as we are able to and I sincerely apologize that you weren't fully satisfied with our services. If you require further assistance at this time, don't hesitate to reach out to an agent directly at info@visahq.com. Again, my apologies and I hope you'll give our team a chance again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,895 reviews