VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,895 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm drawar may mamas mushtaq”

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Posted 8 hours ago

“Really great service helped so professionally by Jenesis I recommend this company in light of my experience 👍”

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Posted 1 day ago

“really fast with great support. Brigete, you are the best!! highly recommended.”

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Posted 2 days ago

“I must say I was impressed with the service provided by Jenises ... he patiently dealt with my queries and as I am not very " tech savvy " I handed the visas application over to my daughter who helped telephonically with the whole process . Well done and thanks”

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Posted 2 days ago

“Angel Virgil attended to my problem with visa application to Australia. He's friendly and guided me thru smoothly. Keep up the good work!”

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Posted 2 days ago

“Efficient process and good understanding of what was needed for various visa types.”

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Posted 4 days ago

“Thank you so much”

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Posted 5 days ago

“I would give zero stars if I could. The service was terrible, and they repeatedly provided false information—I had to obtain accurate details on visa requirements from another VISA company. VISAHQ charged me an additional fee after my visa was approved, justifying this by saying, 'Our website is not accurate.' Over the phone, employees were unable to provide answers to questions in real time. The entire process took over a month and was made more stressful by the lack of knowledge from employees at VisaHQ. My visa application was successful because of my own research and decision not to rely on information provided by VISAHQ employees.”

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Posted 1 week ago

“I had a good experience with VisaHQ. My Visa specialist Judelyn was very helpful and answered all my questions for my Schengen visa application for Spain.”

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Posted 2 weeks ago

“You list several sites for "Bermuda Embassy" in the US. In fact, these are offices of the British Embassy which does NOT handle any affairs for Bermuda.”

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Posted 2 weeks ago

“Brigete did a great job of guiding me through the process. I'm glad at how the application turned out. Would definitely recommend the service.”

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Posted 2 weeks ago

“I'm incredibly satisfied with Brigete Gravino's outstanding assistance with my US visa application. From start to finish, she provided clear guidance, prompt responses, and meticulous attention to detail. Brigete went beyond by providing AIS portal login credentials and offering continuous support throughout the process. Her expertise and dedication were instrumental in my visa approval. Brigete's professionalism transformed what could have been a stressful experience into a smooth journey. I highly recommend her services to anyone seeking visa assistance!”

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Posted 2 weeks ago

“I need to thank everyone for the excellent website in advance”

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Posted 2 weeks ago

“Zuzanna Charyton and her team at VisaHQ provided me exceptional service and expertise in navigating the complexities of the US visa application process. Their professionalism and attention to detail make the entire experience seamless and stress-free. Zuzanna Charyton is an outstanding professional whose dedication to her clients truly sets her apart. Her personalized approach and unwavering support throughout the visa application process demonstrate her genuine care for each individual's needs. Zuzanna's expertise not only simplifies the complexities of obtaining a US visa but also instills confidence in her clients. With her remarkable communication skills and proactive problem-solving abilities, she ensures that every step is handled with precision and care. I wholeheartedly recommend Zuzanna and VisaHQ for anyone seeking top-notch visa assistance.”

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Posted 2 weeks ago

“I applied for a Morocco eVisa through Visa HQ thinking it would make things easier. Big mistake. My application was rejected and they told me I wouldn’t be getting a refund — but they also couldn’t tell me why it was rejected. That alone is suspicious. I honestly believe they didn’t even submit it properly, if at all. Out of frustration, I decided to apply through the Moroccan Embassy myself, and after sending just one extra document, I was granted the visa within a few hours. No issues, no middleman, and no unnecessary stress. Visa HQ claims to simplify the process, but that’s a complete lie. It was slower, more expensive, and far more stressful than just doing it myself. They take no responsibility, and they’re quick to keep your money even when they fail to deliver. I genuinely regret ever using them, and I hate leaving bad reviews — but if this helps someone else avoid the same experience, then it’s worth it. Go through the embassy directly. You’ll save time, money, and a whole lot of frustration.”

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Posted 2 weeks ago

“Michelle Rovan was very professional and quick to answer our questions regarding the Passport Renewal! My executive at IBM was highly satisfied on getting his passport quickly for his international trip coming up next week. I highly recommend Michelle and VisaHQ. Thank you.”

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Posted 3 weeks ago

“Judelyn was very helpful and patient while walking me through each step and clarifying all of the requirements. She made the process of obtaining my Visa very easy and stress free. Thank you for the attention to detail during the process”

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Posted 3 weeks ago

“Shaheen was very helpful from day one. She was proactively looking for appointment availability and helped me complete the application at the right time. Everything was smooth and I highly recommend their services.”

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Posted 3 weeks ago

“Michelle Rovan from VisaHQ was amazing! She guided me through every step, reviewed my documents, and answered all my questions. My visa was approved smoothly. Highly recommend VisaHQ!”

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Posted 4 weeks ago

“Customer service”

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Posted 4 weeks ago

VisaHQ is rated 4.4 based on 3,895 reviews