“I love vitacup coffee and have been a fan for several years. So I was surprised to find a flavor I didn't like. Kito was just not my flavor. I asked if I could return it. Mary responded quickly, was very understanding and made a very generous offer to replace the coffee with the flavor of my choice. Vitacup stands behind their promise of satisfaction guaranteed. Mary is the best representative I have ever dealt with. Thank you Mary.”
“Does "GENIUS" work......maybe. I think that it's probably not an overnight success or at least in my case, there has been no GRAND explosion of awareness, however, I think that I am noticing a better attitude after my first cup.”
“Love the product. Set up a subscription for 142 cups every 30 day and had to keep asking Mary to ship sooner and said I needed a ship now button. And…next time I needed to order…I could select an earlier date. Now that’s customer service!”