“I love the coffee and teas at VitaCup. I wish the Ketomax and the Genius versions came without MCT Oil’s. I am very allergic to coconut. Otherwise I try to order the other products without it.”
Hello Lesa! I am sorry to hear that you were not a fan of our Slim Blend coffee. We offer a Customer Satisfaction Guarantee for situations just like this. Please send an email to customerservice@vitacup.com and someone on the team will be happy to assist you, thank you!
“Website is not user-friendly for those with account. Finding your subscriptions and editing is difficult. I suspended a subscription could not find it set up new one and old one restarted out of know where. Customer service fixed it all but should have been able to myself.”
“Your coffee is great. Smooth with no bitter after taste. Look forward to my order every month. Thank you for a great product and excellent customer service. Definitely would recommend you to others.”
“Product is shipped via snail mail. Can take sometimes two weeks to arrive. VitaCup says they “can’t compete with Amazon”.??? VitaCup makes enough profits to ship more expediently.”
“I have not received my order placed on September 24.ORDER VC 1056184. Tracking ID shows delivery attempted Garner,NC,US on Monday September 26, 12:36.My delivery/ home address is Raleigh,NC,US.I did not receive any package on Tuesday September 27 as stated via tracking ID.My order was for$98.00.Your assistance will be greatly appreciated.”
“VitaCup continues to impress me. Their coffee is superb and tastes great. Their delivery time has improved also. Their use of coupons really helps. Keep up the good work.”
