Vital Certificates Reviews

Name: Vital Certificates
Address: Office 205, Bay Square Building 4, Business Bay, Office 205, Bay Square Building 4, Business Bay, Dubai
Rating: 4.55

4.6 Rating 672 Reviews

90 %

of reviewers recommend Vital Certificates

Company Reviews

Metrics

Info

4.6

Based on 672 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Certificates:

Vital Certificates is a specialist organisation that offers official attestation & translation services to expats from around the world living in the UAE and across the GCC.

Visit Website

Phone:

(0)4 8716718

Email:

hello@vitalcertificates.ae

Location:

Office 205, Bay Square Building 4, Business Bay,
Office 205, Bay Square Building 4, Business Bay
Dubai
PO Box 23304

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Vital Certificates 3 star review on 25th August 2023

Wayne A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, I got my ACCA certificate attested and was told that it would take 23 to 30 business days. Well, they exceeded my expectation by completing the whole process within 17 business days and I didn't have to do anything. My certificate was picked up at my doorstep and handed back to me fully attested as per my requirement. They keep you informed throughout the process (i.e. where your certificate is and what's next). The only thing that I didn't appreciate was when I was asked to pay for a scan of my fully attested certificate. The attestation process was complete and my certificate was going to be delivered by DHL the next day, so I asked for a scan so that I could save some time and share the scan with my employer for the purpose of applying for my work permit.”

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“Everything went smooth and I was always updated about the progress of my papers till delivered safely to me”

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“Everything as expected. Very good service and on time.”

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“Thank you for your very efficient step by step updates and would highly recommend your services in the future”

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“Good and Reliable Services”

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“Service is good and timelines are met - a little more client comms on progress would be useful.”

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“Vital Certificates take the hassle out of getting important documents attested or certified. We have used them three times now.”

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“Vital certificates undertook solicitor certification and attestation of documents for my new job in Dubai. I was updated at every stage of the attestation process in the UK and in Dubai. I would recommend Vital Certificates.”

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“Great trustworthy service! Keep you informed and updated every step of the service! I have recommended to others!”

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“I had to attest my work experience letters in the UAE. I contacted vital certificates, and simply attached my letters to the email. They contacted the German and Chinese authorities and sent me a list of documents I needed for my Chinese work letter. I sent those to Vital. I then had to mail my work experience letter to Germany. 7 weeks later, my documents were attested and delivered to my school. Nice and easy!”

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This is the epitome of expatriate life and our international clients in the UAE! We are so glad we were able to help and sincerely appreciate your kind review. All the best with the new school term.

“Very professional and kept providing continuous updates for each stage . Very highly recommended”

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Thank you Randa - we appreciate your recommendation and look forward to supporting you again.

“Great job, good communication.”

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“Fast turn around and great communication.”

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“Simple process”

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“very professional and was done in the time they mentioned. very good service from start to finish”

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“Fast service. Very professional and clear communication throughout the process.”

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“Not prompt or clear when delivery was going to happen”

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Dear Saeeda, I appreciate there was some confusion as to whether your submission of the scanned degree could be used, which resulted in a delay. After clarifying what was in fact required for this particular case, we escalated the case to an urgent service. We have taken your comments on board and will endeavor to be more even more explicit with the process and time frames. Thank you for taking the time to help improve our service offerings for our next customer.