Vital Certificates Reviews

Name: Vital Certificates
Address: Office 205, Bay Square Building 4, Business Bay, Office 205, Bay Square Building 4, Business Bay, Dubai
Rating: 4.55

4.6 Rating 667 Reviews

90 %

of reviewers recommend Vital Certificates

Company Reviews

Metrics

Info

4.6

Based on 667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Certificates:

Vital Certificates is a specialist organisation that offers official attestation & translation services to expats from around the world living in the UAE and across the GCC.

Visit Website

Phone:

(0)4 8716718

Email:

hello@vitalcertificates.ae

Location:

Office 205, Bay Square Building 4, Business Bay,
Office 205, Bay Square Building 4, Business Bay
Dubai
PO Box 23304

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Vital Certificates 3 star review on 25th August 2023

Wayne A

Anonymous

Anonymous // 01/01/2019

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“very ok, email notification came on time”

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Hi John Thanks for taking the time to post a review we really appreciate it and you.

“The service was efficient and the team so friendly to deal with. Amazing.”

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Hi Emma Thank you for your lovely comments, they've been passed onto the team.

“Very responsive, professional and deliver on what was agreed initially. 100% recommend.”

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Hi Renato Thanks for your review and your recommendation; it really makes us happy that we've helped to make you happy.

“Very good service”

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Thank you :-)

“good experience overall, delivered as promised”

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Hi Tariq Thanks for your feedback and glad we could help

“I have personally dealt with April and she is very responsive and professional, keep it up Vital team.”

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Hi Khadja Thank you for taking the time to post your review; we have passed on your comments to April. We will certainly try to keep up the good standards your experienced.

“Cost is too expensive.”

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Hi Thank you for your feedback. We understand that sometimes these services can seem expensive although we like to think that with our, 100% guarantee, our timely updates on the progress of your documents, the use of only secure courier companies to transport your documents and a transparent fee that we're value for money. Thanks again and hope we can help again in the future.

“they are professional”

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Hi Salim Thank you for your review, we do try our best.

“In fact, it has become rare to deal with a service provider which really exceeds my expectations. VitalCertificate has really exceeded my expectation in completing my documents attestation both in UK and USA. Personally, I dealt with VitalCertificate two times for two different purposes of papers attesting. The result of both is one, total satisfaction for the completion of attesting the documents within time frame less than expected. Thanking you VitalCertificate.”

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Hi Bassel Wow! Thank you so much for such a glowing review. It really does warm our hearts to know that the hard work we've put into ensure an excellent experience for our clients is both appreciated and working.

“Vital Certificates made attesting my documents an easy process. I also appreciate they update you regarding its status without you ever having to follow up with them. Great service.”

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Hi Aditya Thank you so much for your review and for taking the time to write it. It's always nice to know that we are getting it right for our clients and that our adherence to excellent customer service is working.

“Professional and reliable”

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Thank you for your review; professional & reliable are the watch-words of everyone who works at Vital, it's nice to know that's appreciated.

“The Vital Certificates staff who I dealt with were efficient and friendly. The process was smooth and easy. They offer a reliable and efficient service.”

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Hi Eloise Thank you for taking the time to post such a lovely review. We're glad you liked the service and please do not hesitate to get in touch should you (or any of your friends) need us again.

“Very good service”

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Thank you for your review; we really appreciate it.

“Very high cost and the documents were not able to be used for the intended applications.”

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Hi David I'm sorry to hear that you are not happy with our service. I've been through the e-mail thread connected to order DD11557 but cannot find any mention of a mistake in the attestation of your documents or any complaint about the price during your conversations with our team. If you let us know the specifics we can investigate further.

“very professional services”

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Hi Ashraf We're glad you liked the service, it was a pleasure to help.

“Very efficient team and received my documents on time”

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Hi, Thank you for taking the time to send in your review. We're so glad we could help and leave such a positive impression.

“Absolutely fantastic experience! Very friendly and efficient service. Will definitely use them again for any future requirements.”

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Hi Christo Wow! What a review! Thank you so much for taking the time to write it and do not hesitate to get in touch if we can help again in the future.

“Service is good”

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Hi Analyn Love your review, short and to the point. Thanks for taking the time to send your review in; we're so glad we could help.

“Service is good.”

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Hi Lynn Thanks for the review, concise and to the point! Glad we could help :-)

“The service was simple and hassle free. Vital certificates also tailor made the service to meet my needs. I also liked the fact that the documents were collected from me and delivered by courier, I also received scanned copies after each attestation.”

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Hi Tamara It was a pleasure working with you too. We can't tell you how much it means to us to get reviews like yours. Taking the hassle out of attestation whilst treating your documents like they were our own is how we approach every order. Thanks

Vital Certificates is rated 4.6 based on 667 reviews