Vital Certificates Reviews

Name: Vital Certificates
Address: Office 205, Bay Square Building 4, Business Bay, Office 205, Bay Square Building 4, Business Bay, Dubai
Rating: 4.55

4.6 Rating 667 Reviews

90 %

of reviewers recommend Vital Certificates

Company Reviews

Metrics

Info

4.6

Based on 667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Certificates:

Vital Certificates is a specialist organisation that offers official attestation & translation services to expats from around the world living in the UAE and across the GCC.

Visit Website

Phone:

(0)4 8716718

Email:

hello@vitalcertificates.ae

Location:

Office 205, Bay Square Building 4, Business Bay,
Office 205, Bay Square Building 4, Business Bay
Dubai
PO Box 23304

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Vital Certificates 3 star review on 25th August 2023

Wayne A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy service to use. Professional and quick. Highly recommended.”

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Hi Fiona Thank you for your kind words. It always makes us smile to know we've exceeded expectations :-)

“Proactive and efficient service.”

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Hi Fatma Thanks for your review. Those are definitely the skills we like to bring to the table.

“We had no other choice so we went with them.”

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Hi Anonymous Wow! That seems a little harsh especially as we were the only company to be able to assist. Maybe you meant the one star for all the other companies who couldn't help you!

“Excellent timely service and always providing update during the process.”

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Hi Ismail Thanks for taking the time to post such a lovely review. I've let the team know and there are smiles all round the office :-)

“Great service”

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Hi Michael Thanks for the review, we're so glad you were so impressed.

“Super service, very professional.”

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Hi Abhishek Thank you for your review; we try very hard to exceed expectations with every client and we're glad we managed it with you!

“Very quick efficient service, but you pay for it hence only 4 stars!”

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Hi Nathan Thanks for the review. Quality has a price but we hope you felt it was money well spent.

“took care of attestation and everything done on schedule.”

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Hi Mark Thanks for taking the time to send us a review. We're so glad we could help and that we met your expectations.

“Efficient service.”

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Hi Colin Thanks, we loved your efficient review too! :-)

“On time and good updates”

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Thank you!

“Excellent, reliable & timely service 😊.”

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Hi Sumintra Thank you for your lovely review and we're so glad we could make you happy enough to write it.

“I provided both copy and original for full attestation and they attested the original, not the copy!”

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Hi Ashley Sorry to hear that you weren't fully satisfied with our service. Having reviewed your order I can see it was for a document previously attested by the Canadian Global Affairs for use in the UAE. This would mean we could only have the document with the Global Affairs stamps on it attested. If that were the original then we would have no choice but to send that document to the UAE Embassy for them to affix their stamp on it.

“Very happy with this service. Communication was amazing and the delivery was very quick and efficient -”

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Hi Tara Thank you, we really appreciate your feedback and I've passed on your comments to the team.

“Good experience!”

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Hi Dipti Thanks, glad we could help :-)

“They are professionals! They committed for the service and do deserve for the credits, it is more important that certificates are most precious than other valuables to be handed and they did it! Thanks for the service.”

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Hi Senthil Thank you so much for such a glowing review! So glad we could help and exceed expectations.

“Quick action”

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Hi Thanks for taking the time to post your review. We're glad we could help.

“The attestation should have been on the physical copy of actual document- which was not the case and this was not stated in the begining!”

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Hi Abdul I'm sorry you feel that we were not clear. Having reviewed the e-mail thread I can see that this was a Moroccan personal document to be attested via the USA and as such, as is clearly mentioned in the quote, the attestation is done on a scan or clear photograph of the document. If your document was not accepted for the purposes you mentioned in your initial inquiry please forward proof of rejection and you will be able to take advantage of our 100% acceptance guarantee.

“Fantastic and reliable as always!”

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Hi there Thanks for such a glowing review, it really is very much appreciated.

“Great service. Good speed.”

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Hi Tiantian Thanks for the review, we do our best to make sure we deliver what we say we will, when we say we will.

“We are dealing with Vital for a long time. They are perfect and they have a great service! :)”

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Vital Certificates is rated 4.6 based on 667 reviews