Vitality 4 Life Australia Reviews

Name: Vitality 4 Life Australia
Address: Unit 5 /10 Brigantine St, Byron Bay, NSW 2481, Byron Bay
Rating: 4.42

4.4 Rating 149 Reviews

84 %

of reviewers recommend Vitality 4 Life Australia

4.4

Based on 149 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

About Vitality 4 Life Australia:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment. The full range of Vitality 4 Life products includes natural personal care brands, massage chairs, premium garden products and medi-spa equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+61266807444

Email:

reviews@vitality4life.com

Location:

Unit 5 /10 Brigantine St, Byron Bay, NSW 2481
Byron Bay
NSW 2481

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Vitality 4 Life Australia 5 star review on 7th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using the Hydrogen Health Water bottle for the passed 2 months and it has NOT changed anything in my body or life, don't buy this product, it's just an expensive glass water bottle with a light. SCAM!”

Helpful Report

Posted 1 year ago

Hi there, We have never sold this product. We don't sell Hydrogen Health products. Warmest, Michelle | Vitality 4 Life

Posted 1 year ago

“Warning! Sold me a dodgy product and still no refund 2 years laterWe bought a Foldable Pro Pilates Reformer which was faulty. They made us do all the trouble shooting and to be their technical advisers and work out what was wrong for them. It took over a year for them to act and then after many complaints and without warning the shipped another one to my old address. Luckily the new owners let me know. We picked it up and guess what?! This had the same fault. Again the saga of trying to get them to act. We had shipped back the first one. They tried to make us pay for delivery but as it was faulty this is against consumer law and we told them there was no way it was legal for them to make us pay. They eventually sent me the second RTS paperwork to courier that one back. This was retimed middle of 2023. I have sent multiple emails and requests for my refund to no avail. Run away. This company sells dodgy products and doesn’t refund or rectify according to consumer law”

Helpful Report

Posted 1 year ago

“Awful. Broke straight away. Such a pain to sort out. Not a cheap machine. Now I have to find a box to post it back. The manufacturer hasn’t gotten back to me (after a couple attempts-waterlovers avoid that one as well) and this company claim the machine is a product Recall. I’ve found no evidence of that online. Ill be avoiding in the future.”

Helpful Report

Posted 2 years ago

“Purchased juicer with 5yr on parts, 10year on motor. The auger split into two and mesh plastic cap snapped within warranty but vitality4life simply refuses to warrant .. because "natural wear and tear".. well duh I used the Juicer, biochef synergy. Avoid this scamming company that refuse to honour warranty.”

Helpful Report

Posted 2 years ago

“Not here yet.”

Helpful Report

Posted 9 years ago

Hi Murray, I hope by now you are enjoying your new juicer. I have recorded that the juicer arrived 6th May to you in Karratha. Please let me know if we can be of any assistance at all. Many Thanks The Vitality 4 Life Team

Posted 9 years ago

“We ordered an expensive piece of pilates equipment for our physio practice and when it arrived it was in terrible condition!! It was really badly damaged and unacceptable! So we had to send it back for a refund. A few months after it being picked up and having filled out all the appropriate paperwork and speaking to someone from the company on the phone who authorized the refund we still hadn't received the payment! We had to follow this up and have only now been paid. Overall very unhappy with the experience.”

Helpful Report

Posted 10 years ago

Hi Kayla, thank you for your valuable feedback & our sincerest apologies that this has occurred. We are now investigating the situation & reviewing the process to ensure that this delay does not happen in the future. Kind Regards, V4L

Posted 10 years ago

“Aquasana under sink filter housing. Had to order part for water filter, because the person I spoke to could not understand which part I required. Sent three emails and pictures of part. So much for Lifetime Guarantee. If I could of bought part elsewhere, I would not of dealt with this company.”

Helpful Report

Posted 10 years ago

Hi Peter, Thank you for your feedback. A member of our Customer Support team should have been in contact to touch base about your experience. We have also used your feedback to conduct review and training of any team members required. Please dont hesitate to contact us directly about this issue via reviews@vitality4life.com or I would be happy to call you if you need any further assistance. Many Thanks Colleen the V4L Team.

Posted 10 years ago

“The juicer I bought didn't work. The returns process was terrible, badly communicated, stressful and time consuming. I was going through cancer treatment at the time and it was not what I needed. I wasn't offered a real apology or any kind of concession. I would never ever buy anything from this company again.”

Helpful Report

Posted 10 years ago

Hi Annie, So sorry to hear about your experience. I have looked at our notes and all correspondence with you, these will be used for training purposes and to improve service and general process. Thank you for your feedback, we really value this input, this reviews process now helps us to ensure our customers are happy upon purchase so we can improve such things and prevent this situation , if you would like to offer any further insights or I can be of any further assistance feel free to email me directly via reviews@vitality4life.com Many Thanks, V4L

Posted 10 years ago

Vitality 4 Life Australia is rated 4.4 based on 149 reviews