Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.14

4.1 Rating 634 Reviews

79 %

of reviewers recommend Vitality 4 Life UK Ltd

4.1

Based on 634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service good product”

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Posted 1 year ago

“5+++++”

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Posted 1 year ago

“Recently bought a Biochef - so far finding it brilliant. I haven't used all the functions yet. But the ones I have used have been great. One if the best things is that it gets to temperature really quickly”

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Posted 1 year ago

“Great product, super good quality, fast delivery and exactly what I wanted.”

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Posted 1 year ago

“I didn't receive the package and I still haven't had a refund and no response from the company”

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Posted 1 year ago

“Our first treadmill was delivered in good time but unfortunately, it did not work. Tracy at Vitality 4 Life was very helpful and quickly arranged collection and then a replacement was soon delivered. It is now set up and working well.”

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Posted 1 year ago

“This is an excellent cold press juicer. I bought this for a friend and they are impressed with the amount of juice and very little dry wastage”

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Posted 1 year ago

“Absolutely horrible experience!!! Send me my money back now!!!”

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Posted 1 year ago

“Still waiting for my refund after 10 days”

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Posted 1 year ago

“Very quick delivery without issue”

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Posted 1 year ago

“Given accurate information about the Zen Infrared sauna which we purchased as a result. It arrived without us receiving any notifiation or call from the courier as promised. There were no build or use instructions included with it. We did put it together and have found it to be of good quality and it performs as intended. It is heavy and sliding it into position in the corner of the room was difficult. We used the cardboard box it came in to help. Used twice in 10 days we already feel better. Buy it.”

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Posted 1 year ago

“Quick dispatch and delivery. Great service. A product like described.”

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Posted 1 year ago

“the product is very well made and everything my wife has hoped it would be , however delivery was another thing you state it is delivered to your doorstep, well it came on a sprinter van doubled up[two high] the case had to be taken apart on the van and removed piece by piece if it had been raining it would have been sent back have you not heard of tail lift and pallet truck this was to me just cost cutting other people who have seen the reformer will not now buy because of the way it was delivered,”

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Posted 1 year ago

Thank you for the 4-star rating, David. We appreciate your review and feedback on the product and delivery. We have noted your comments about the delivery, and we will ensure that all future deliveries are made with the necessary safety precautions and at the quality that our customers expect. We apologize for any inconvenience caused.

Posted 1 year ago

“Customer service great , sauna is amazing , its a game changer to get some heat into your bones as the weather is starting to get colder”

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Posted 1 year ago

Thank you Gavin for your 4 star rating of Vitality 4 Life UK Ltd! We are delighted to hear that our customer service was great and that you enjoyed our sauna. We completely agree that using this sauna as the weather begins to get colder is a great way to enjoy some warmth!

Posted 1 year ago

“Useful website, good service on despatch.”

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Posted 1 year ago

“Excellent service had problems paying(my fault) after phoning customer service all sorted. Service 5🌟 delivery 5🌟 packaging 5+🌟 ease of use! After re reading the instructions 5🌟 brilliant product would highly recommend. Thank you”

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Posted 1 year ago

Thank you so much for your 5-star rating of Vitality 4 Life UK Ltd, Christine. We really appreciate that you've been a repeated customer, and took the time to provide such an excellent review. We're glad that all problems were sorted quickly and are thankful for your recommendation of our product. Thanks again!

Posted 1 year ago

“I so wanted to give this company 5 stars but … I ordered £750 treadmill on the 15/7, delivered on the 18/7. Set it up in place and turned on, motor made a loud screeching noise. Got in touch with Customer services, Tracy, who sent me a link so I could video, she confirmed something definitely wrong with motor so arrangements made to pick up treadmill on the 20/7 - fantastic turnaround and service from Tracy. Treadmill picked up on the 20/7. On the 24/7 I got rang Vitality to see what was happening and another customer service guy told me they were awaiting the return of treadmill - I advised that according to tracking number treadmill had been delivered back to them but asked what difference that made to my order as I hadn’t arranged pickup, they did. Although I was going to accept replacement treadmill I decided for a refund as just wasn’t confident for some reason and advised the guy that a refund was required. Now it is the 11/8 and I am still awaiting the refund. Despite contacting Tracy on the 31/7 who advised I was on a refund list and it would take 5 working days for the refund, it has still not been made and I am now thinking that I will have to claim the refund back from my credit card company using Section 75. I would not recommend a purchase from this company.”

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Posted 1 year ago

Thank you, Stuart, for taking the time to share your experience. We apologize for the poor experience you had and the long wait for your refund. We take feedback seriously and I apologize for the frustration you faced. I can confirm the refund has since been processed. Please let us know how we can make up for this and improve our service. Again, thank you very much for your feedback.

Posted 1 year ago

“Ordered Byron bay long box for reformer pilates . Excellent product and value for money. Quick delivery. Excellent service from start to finish.”

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Posted 1 year ago

Thank you so much for the 5 star rating! We are delighted that you love our Byron Bay Long Box for Reformer Pilates - it really is an excellent product and great value for money. We appreciate your loyalty, and are so happy that you enjoyed the quick delivery and excellent service from start to finish. Thank you for being a repeating customer - we really value you as a customer.

Posted 1 year ago

“Great product and delivered when they said they would, easy to assemble on my own”

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Posted 1 year ago

Thank you, Lee! We are so pleased to hear that you are happy with the great products from Vitality 4 Life UK Ltd and that delivery was on time and easy to assemble. We appreciate your five star rating!

Posted 1 year ago

“Bought the one man sauna and it’s a game changer. Super product and once in stock sent out quickly with out any hassle”

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Posted 1 year ago

Vitality 4 Life UK Ltd is rated 4.1 based on 634 reviews