Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.14

4.1 Rating 635 Reviews

78 %

of reviewers recommend Vitality 4 Life UK Ltd

4.1

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great product. One jug was damaged by carrier, a replacement was sent and received next day. Great customer service.”

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Posted 7 years ago

“Supplied the part I needed for my machine.”

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Posted 7 years ago

“The web page is very easy to navigate. I have always recieved excelent customer care when contacting you via email or over the phone.”

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Posted 7 years ago

“Good customer care, very personable.”

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Posted 7 years ago

“Initially sent the wrong replacement blade but rectified the problem quickly. The true measure of service is how they deal with customers when things go wrong. Excellent.”

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Posted 7 years ago

“Very helpful lady called Tracy on customer services, sorted out the problems I had quickly.”

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Posted 7 years ago

“Fantastic company!! The juicers they sell and the service they offer. I bought my first juicer from them in 2006, the Oscar 900. It served me faultlessly until a short while ago when it just died. I spoke with Tracy and she told me to send it in and they would look at it and hopefully fix it. I explained I juice every day so please deal with it as quickly as possible. Two days later she advised me that they could not fix it and that they would replace it or if I wanted to upgrade to another they would make an allowance on the cost. Hows that, no quibbling, the best service anyone could ask for. I chose the Oscar Neo and I'm thrilled with it. Teach was exceptionally helpful. Her knowledge of the products and speed of response is faultless. Thank you so much. Amanda L. South Devon, UK.”

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Posted 7 years ago

“The engine of our slow juicer, which we bought through a reseller that by now had gone bankrupt, broke down. Even though we did not buy through Vitality 4 Life, at the time we bought it they were importing our brand. Because we had nowhere else to turn they were willing to see if they could fix the problem. After sending it over they quickly concluded that indeed the engine was faulty and came to me with a very generous solution. They replaced it with another brand slow juicer. All the way through this process customer service was very friendly and quick to respond to my every question. I'm therefor very happy with Vitality 4 Life and will not hesitate to order my next juicer from them.”

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Posted 8 years ago

“Well made item, delivered promptly. Although the order was incomplete, with a two month wait for the remaining pieces, I was contacted immediately by the company, had the situation explained and reassurances given by a very friendly and helpful member of the team. I look forward to receiving my completed order very soon!”

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Posted 8 years ago

Hi Susan, thank you for your review. We strive to provide excellence with both product quality and customer service, so it is good to hear that your issue has been dealt with the highest priority. - Vitality 4 Life UK

Posted 8 years ago

“instant response to order problem, customer service excellent.”

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Posted 8 years ago

“they are fast”

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Posted 8 years ago

“fast shiping,good service”

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Posted 8 years ago

“Fast delivery of the product. Too soon to say how much I like it yet, but I got what I shoped for at an excellent price with speedy and safe delivery.”

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Posted 8 years ago

“Good service but same part replaced twice now.”

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Posted 8 years ago

Hi Gregory, thank you for your feedback. We are sorry to hear that you have experienced issues with your Oscar Neo parts. Please don't hesitate to contact us if you need any advice about ensuring the longevity of both your product and its parts. Kind regards, Vitality 4 Life UK

Posted 8 years ago

“So glad you sell spare parts for my Oscar Juicer. I bought it from you over 10 years ago and recently I managed to loose the juicing strainer part. I ordered a new one which came the next day. Very happy customer :D”

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Posted 8 years ago

“I am overal pleased with my product but think that the pulp removal requires improvement. I've found that any fibreous fruit or veg clogs the machine. If this problem could be solved, in my opinion you would have a perfect product.”

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Posted 8 years ago

Hi there, thanks for your feedback and review of the BioChef Juicer. It is very important to allow the Biochef Atlas Whole Slow Juicer to gravity feed and to alternate between hard and soft produce when juicing. For best results we recommend you chop any fibrous produce like kale or celery etc. into smaller pieces and slowly feed into the juicer – this will help to reduce the pulpiness of the juice. At Vitality 4 Life we value all feedback and understand everyone has different juice preferences, it is with this in mind that we encourage all of our customers to contact us should they have any questions about their juicers on 0844 800 0831 - we are always happy to help.

Posted 8 years ago

“Delivered promptly ..”

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Posted 8 years ago

“The team at Vitality, offer an excellent service with great advice on healthy living cooking products. Nothing was too much trouble in supplying me with a biochef for fruit and meat. Great product and a great service. Thank you.”

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Posted 8 years ago

“I only spent 2.99 on a spare part, but it was delivered promptly and did the job nicely!”

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Posted 8 years ago

“I'm extremely impressed with vitality 4 life, I ordered a replacement part for my Hurom juicer and it was delivered to my door within the week. I will definitely be recommending this company and I plan to remain a customer of theirs.”

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Posted 8 years ago

Vitality 4 Life UK Ltd is rated 4.1 based on 635 reviews