Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.14

4.1 Rating 635 Reviews

78 %

of reviewers recommend Vitality 4 Life UK Ltd

4.1

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the one man sauna and it’s a game changer. Super product and once in stock sent out quickly with out any hassle”

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Posted 1 year ago

“I am pleasantly surprised with the purchase, it meets my expectations”

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Posted 1 year ago

“I ordered a Buffalo dehydrator. It arrived with a smashed plug. Rather than arrange pickup of this large unusable item I was expected to take it to a DPD pickup location. I did this nearly 2 weeks ago. Despite being informed that a refund would be made in 5 working days I have received nothing.”

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Posted 1 year ago

“I find this juicer difficult to use”

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Posted 1 year ago

“Detailed information for the customer structured and transparent”

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Posted 1 year ago

Thank you for your 5 star rating Carmen! We really appreciate that you have chosen to be a repeated customer of Vitality 4 Life UK Ltd. We strive to provide detailed information for customers that is both structured and transparent in order to give the best possible service. We are thankful for your loyalty and look forward to continuing this relationship.

Posted 1 year ago

“Absolutely love my juicer and the quality is amazing. It’s also easy to clean which is a bonus. So worth it.”

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Posted 1 year ago

Thank you so much for your 5 star rating Nicoleen, I'm so glad you are enjoying your juicer! It's so wonderful to hear that you think the quality and ease of cleaning makes it totally worth it. Thank you again!

Posted 1 year ago

“My vibroslim came defective, with something like a nail lose within. Vitality 4 Life has the best customer service. They were understanding of my particular situation and took care of everything for me free of charge. As soon as they receive this one, they will send a replacement. I am very grateful to them and excited for arrival of the new one. Thank you Vitality 4 Life! I recommend them 100%”

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Posted 1 year ago

Thank you for your kind 4 star rating of Vitality 4 Life UK Ltd, Marie! We truly appreciate your feedback and are so glad to know that you are satisfied with our customer service. We are dedicated to making sure all of our customers are taken care of and we are delighted to know that we were able to do that for you. We are always here to answer any of your questions or concerns. Thank you for your business!

Posted 1 year ago

“Efficient with returns and refunding. Product information could have been more detailed to prevent purchasing the item in the first place but overall good service.”

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Posted 1 year ago

"Thank you for your 4 star rating of Vitality 4 Life UK Ltd! We are so pleased to hear that you found our returns and refunds to be efficient. We apologize that the product information may have been lacking and made the purchase more difficult - we will take this feedback into consideration. Thank you for continuing to be a valued customer!"

Posted 1 year ago

“Their customer service is fantastic. I have a top of the range juicer from them which I love and unfortunately after using it every day virtually for four years something affected it and it stopped spinning. They told me to send it back, they sent me the label for parcel, then sent me a refurbished replacement which is as good as new. I have ordered a few items from Vitality over the years for friends and family and Tracy is incredibly helpful and makes the process so easy. Brilliant company, fantastic products, great value.”

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Posted 1 year ago

Thank you so much Amanda for your 5 star rating of Vitality 4 Life UK Ltd! We are humbled and delighted to hear about your experience with us. It's amazing to hear that your Juicer served you well for 4 years, and even more amazing that we were able to provide you with a refurbished replacement when it stopped spinning. We are very appreciative that you took the time out to share your experience and we thank you for your kindness - and for your loyalty in recommending us to friends and family. We wish you all the best!

Posted 1 year ago

“Quality product delivered promptly. No issues”

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Posted 1 year ago

Thank you so much for your 5-star rating of Vitality 4 Life UK Ltd! We are delighted to hear that you had a great experience with our product and delivery! It is especially appreciated that you have been returning to us as an valued customer. We look forward to continuing to serve you.

Posted 1 year ago

“I'm happy with my product . Bit slow but overall it has good performance.”

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Posted 1 year ago

Thank you so much for your 4 star rating of Vitality 4 Life UK Ltd. I'm glad to hear that you are pleased with your product. We strive to make sure our products have good performance, so we are glad that you had a good experience.

Posted 1 year ago

“We bought this as an upgrade from our cheaper juicer and it is definitely not an upgrade! So much pulp goes through into the juice, loads gets left in the tube as we as in the case. Sadly we have not been happy with this juicer - however you can tell that the actual machine is made well”

Helpful Report

Posted 1 year ago

Jessica, thank you so much for your review and for letting us know about your experience. We sincerely apologize that you are not happy with the juicer, especially since you upgraded it from a cheaper one. We can definitely see why it is so frustrating that so much pulp is left in the tube and in the case. We really appreciate you taking the time to provide your valuable feedback. Is there anything else that we could have done to make your experience better? We would genuinely like to understand how we can improve in order to provide you with a better experience next time.

Posted 1 year ago

“Great choice! The Bio Chef Blender is a high-quality blender that is perfect for making green veggie and fruit smoothies. It's great that you find it easy to clean, too. Overall, it sounds like you made an excellent purchase and found a dependable kitchen appliance that can help kickstart your day in a healthy way.”

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Posted 1 year ago

Thank you so much for your 4 star review of Vitality 4 Life UK Ltd., Rowena! We are glad to know that you have once again made a great purchase and are able to kickstart your day with healthy smoothies from the Bio Chef Blender. It is wonderful that you find it easy to clean, as well. We appreciate your loyalty to our company, and we are glad that you have been our repeated customer. Thanks again!

Posted 1 year ago

“I'm still learning how to use this but very happy with product. Great build quality, great price, quick delivery. Would purchase from Vitality 4 Life again.”

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Posted 1 year ago

Thank you Peter for your 5 star rating of Vitality 4 Life UK Ltd! We are glad you're happy with the product and the great build quality, price, and quick delivery. We appreciate you being a repeat customer and look forward to having you back soon!

Posted 1 year ago

“If I could give a minus rating I would -5 stars. Customer services awful, still waiting on a refund of a faulty product after over 3 weeks. NEVER buy from this company. Shocking”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we truly appreciate it. We're sorry to hear about your experience with our customer service, and that you're still waiting for the refund of your faulty product after 3 weeks. We take reviews like yours seriously and would like to investigate the issue further. Can you please get in touch with us directly so we can get a better understanding of what went wrong? We value our customers and are committed to ensuring that our services are up to par. We'd love to turn your experience around and give you the satisfaction you deserve.

Posted 1 year ago

“Very good company, happy with the product delivery and process”

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Posted 1 year ago

Thank you so much, Jessica, for the amazing 5 star rating and for taking the time to write such a positive review of our company, Vitality 4 Life UK Ltd. We are beyond pleased to hear that you were happy with the product delivery and process. We also appreciate you being a loyal customer. Your business means a lot to us.

Posted 1 year ago

“Our 25year old Oscar continues with it's new front end, in daily use.”

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Posted 1 year ago

We truly appreciate their five star rating of Vitality 4 Life UK Ltd and are grateful for their continued support.

Posted 1 year ago

“Absolutely love my pink biochef blender - great service, wonderful product. 10/10”

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Posted 1 year ago

Thank you, Cherry, for the great rating and for being a long-time Vitality 4 Life UK Ltd customer. We really appreciate the kind words. We are so delighted that you absolutely love your pink Biochef blender! It's always so satisfying when our customers are delighted with the products and service they receive.

Posted 1 year ago

“Excellent company, product arrived very quickly”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Vitality 4 Life UK Ltd and your kind words! We really appreciate your loyalty as a customer and your repeat custom. It's great to hear that the product was delivered so quickly too. We really appreciate you taking the time to give us your feedback. Thank you!

Posted 1 year ago

“Products are sound but postage is high for small items.”

Helpful Report

Posted 1 year ago

Thank you for your feedback about Vitality 4 Life UK Ltd. We are delighted to hear that you are happy with your products and our customer service. We pride ourselves on delivering great products and putting our customers first, so it's great to hear that we're getting it right! If you need anything else, please don't hesitate to reach out - we're here to help. Thanks again!

Posted 1 year ago

Vitality 4 Life UK Ltd is rated 4.1 based on 635 reviews