Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.14

4.1 Rating 635 Reviews

78 %

of reviewers recommend Vitality 4 Life UK Ltd

4.1

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 of these for our office and they all work off the same remote frequency so you can't use them independently. Really dissapointing and had to send 1 back.”

Helpful Report

Posted 3 years ago

Hi Shaun, Thank you so much for your review and feedback. I want to offer our apologies that you feel disappointed here and had to send one back to us. I hope this matter has been resolved. Kindest Regards. Vitality 4 Life UK

Posted 3 years ago

“Order placed and item received. Item as described. I had a query about the delivery and called their office, I got a kind response.”

Helpful Report

Posted 3 years ago

Hi there, Thank you so much for sharing your great experience whilst purchasing with us. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 3 years ago

“I purchased a dehydrator recently. When it arrived, I set it up as per instructions but it started making some very loud (and irritating) clicking noises. I tried to contact Vitality4Life on the phone (no one available to take the call), on the online chat (no one available), using the online form (no response) and by email. I eventually received an email a week later and, after a bit of to-ing and fro-ing, they agreed to replace it. I was sent details to book a DHL return which I duly did. The item was collected last Friday and delivered back to them (signed for) on Monday. I have repeatedly emailed asking when the replacement will be sent but have had no response, it is now Wednesday. Currently, Vitality4Life, have over £100 of my money and there's no sign of my dehydrator.”

Helpful Report

Posted 3 years ago

Hi Nicola, Please accept our sincerest apologies that you’ve experienced this disappointment when trying to resolve your issue. We really do appreciate your concerns, please rest assured i have raised this with a matter of urgency and that this is certainly not what we want our customers to experience. We are very sorry. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Item arrived on time and well packaged.”

Helpful Report

Posted 3 years ago

Hello Teresa Thank you so much for sharing your great experience whilst purchasing with us. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 3 years ago

“I was very disappointed with this company I read loads good reviews on websites that’s why me and my husband decided that we order juice from yous we paid over 349 pounds is a loads of money and juicer coming very fast but I was shocked when I open the box because was dirty and old I spend loads off my time to phone to you and charge me over 30 pounds for my phone call to the vitality 4 life”

Helpful Report

Posted 3 years ago

Hi Patrycja I would like to offer our sincerest apologies that you’ve experienced this disappointment when purchasing from us. We really appreciate this feedback given. Please contact our Customer Support Team in order to get this issue resolved. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Gd service gd gym equipment”

Helpful Report

Posted 3 years ago

Hi Toni Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Happy enough with my purchase just not happy with the customer service. I ordered my vibroslim, received pretty quickly, was over the moon with the service until the remote wasn't in my order. A remote was sent out 2 days later but unfortunately it was the wrong one, since then its been a nightmare.”

Helpful Report

Posted 3 years ago

Hi Rebecca, Please accept our sincerest apologies that you’ve experienced this disappointment when trying to resolve your issue. We really do appreciate this feedback given. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“No problems with Vitality 4 Life. Good communication and quick delivery. The BioChef blender itself is a mixed review. Cons: - does not live up to claims for vacuum blending if instructions followed. Separation of ingredients is as fast as non-vacuum blenders. - very noisy, 6dB up on 2 other blenders I tested against. - cannot be disassembled for cleaning do dependent on blending detergent and water mix no way to physically clean blades. - pulse cleaning blows the lid off whichbis very messy Pros: - if blending program is run twice, fully blended results and no separation at all afterwards - quick run of vacuum function before pulse cleaning, keeps the lid on tight so messy cleaning can be avoided”

Helpful Report

Posted 3 years ago

Hi Nick, Thank you for taking the time to post your review. We really appreciate all feedback given. If you have any questions or need any assistance please feel free to contact us. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Thank you for answering my questions and for quick delivery.”

Helpful Report

Posted 3 years ago

Hi Venita, Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Very poor customer service from start to finish. No or little communication. Issues not addressed or resolved.. Would not buy from you again. Have emailed asking for product to be returned.”

Helpful Report

Posted 3 years ago

Hi there, Firstly, I would like to offer our sincerest apologies that you've experienced such disappointment when dealing with our customer service team. This is certainly not what we like to hear from our customers. We really appreciate this feedback given and rest assured we will be looking into this matter further for you. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Bought a vibroslim vibration plate that didn’t work. Still waiting on getting things sorted out.”

Helpful Report

Posted 3 years ago

Hi Gary, I would like to offer our sincerest apologies that you’ve experienced this disappointment when purchasing from us. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“The product I bought does not work, got a new remote and still does not work and getting in touch with customer services is a waste of time 130 pound down the drain.”

Helpful Report

Posted 3 years ago

Hi Kelly, Sincerest apologies here. Please note we do offer a 30 day money back guarantee if you're not satisfied with our product. Kind Regards Vitality4life UK

Posted 3 years ago

“Very quick delivery, I like my oil press 😁”

Helpful Report

Posted 3 years ago

Hi There, Thank you for taking the time to write this great review. We are so pleased to hear that you love your new Oil Press. If you have any questions or need any assistance with your new Oil Press please don't hesitate to contact us. support@vitality4life.co.uk Enjoy! Kind Regards Vitality 4 Life UK

Posted 3 years ago

“I received this product without the adaptor plug, sent 2 emails and a 1 phone call before I received this response on the 7th: "Thank you for your email and sorry to hear that the adaptor plug is missing I will arrange for this to be send to you asap" It is the 19th today, still waiting for the adaptor plug to arrive.”

Helpful Report

Posted 3 years ago

Hi Eunice I would like to offer our sincerest apologies that you’ve experienced this disappointment when purchasing from us. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Great price of in Stock product. Excellent communications via both phone and by email regarding receipt of order. Walking machine Ordered on New Year’s Eve and arrived very quickly within the time frame given.”

Helpful Report

Posted 3 years ago

Hi Shelley Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“I ordered a replacement part for my juicer. It arrived promptly but had a hairline crack in it. I emailed customer service (and address I was given when I called) and got no response. I then tried to use the replacement and it didn't fit at all. I wrote a second email and again received no response. All in all, pretty awful service that doesn't even merit one star but it is the lowest rating I could give.”

Helpful Report

Posted 3 years ago

Hi Mark, Please accept our sincerest apologies that you’ve experienced this disappointment when trying to resolve your issue. We really do appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Unit became faulty after less than 2 months and no replacement supplied to date and emails not being replied to. Poor customer service!”

Helpful Report

Posted 3 years ago

Hi there, Please accept our sincerest apologies that you’ve experienced this disappointment when trying to resolve your issue. We really do appreciate your concerns, please rest assured i have raised this to be escalated right away. This is certainly not what we want our customers to experience. We are very sorry. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Really good so far although we didn’t receive the exercise sheet like your supposed to and no one reply’s to emails”

Helpful Report

Posted 3 years ago

Hi Coral, Thank you so much for your review. We are so pleased to see that you received your item. We hope you're enjoy it! We apologies for the delay in getting back to you. I will raise this in order to get a response out to you. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Quick delivery & great product.”

Helpful Report

Posted 3 years ago

Hello.. Thank you so much for sharing your great experience whilst purchasing with us. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 3 years ago

“My previous juicer suddenly lost its' power so I ordered another which arrived very speedily and, if it lives for the next 20 years and stays as shiny and is as efficient as it looks to be, even better designed than the last one, I'll be very satisfied. I look forward to delicious fresh juice, the pulp too, from carrots, broccoli, garlic, beetroots, red cabbage, coconut, radishes, cauliflower and more!”

Helpful Report

Posted 4 years ago

Hi Sangita, Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

Vitality 4 Life UK Ltd is rated 4.1 based on 635 reviews