Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.14

4.1 Rating 635 Reviews

78 %

of reviewers recommend Vitality 4 Life UK Ltd

4.1

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, bought a part for our oscar 9000 juicer, fast delivery. The parts for the Oscar are maddly overpriced but that is not Vitality4Lifes fault. In fact the part was marginaly cheaper. So over all happy.”

Helpful Report

Posted 4 years ago

Hello George Thank you so much for sharing your great experience whilst purchasing with us. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 4 years ago

“The service and delivery was brilliant. The product is very good but disappointed there were no instructions or training schedules. I had to email 3 times with queries and although the reply came back quickly I was told to look at YouTube”

Helpful Report

Posted 4 years ago

Hi Nikki, Thank you so much for your review. We are so pleased to see that you received your new VibroSlim Radial Plus. We hope you're enjoy it! Apologies for the slight disappointment we really appreciate the feedback given. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

“I never received my order. When I try to track it, the website is not available. I sent an inquiry, but haven’t gotten a response.”

Helpful Report

Posted 4 years ago

Hi Diana, Apologies for this. Please be assured i have forwarded this on to our US team to look into. Kind Regards. Vitality4Life UK

Posted 4 years ago

“The service from Vitality4life was problem free and the machine arrived at the expected time. We have not used it, as yet.”

Helpful Report

Posted 4 years ago

Hello Ian.. Thank you so much for sharing your great experience whilst purchasing with us. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 4 years ago

“Easy, swift service. Smooth process from placing order to receiving the item. Would recommend. I had no reasons to contact customer services so cannot comment on that service.”

Helpful Report

Posted 4 years ago

Hi Deborah Thank you for taking the time to post your amazing review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Item itself is good. Company refuse to provide operation/user manual, a working remote (sending them out with product with full knowledge they do not work) and no warranty booklet. Shabby and poor service”

Helpful Report

Posted 4 years ago

Hi there, I would like to offer our sincerest apologies that you’ve experienced this disappointment when purchasing from us. We really appreciate this feedback given in order to help us do better in the future. Kind Regards Vitality 4 Life UK

Posted 4 years ago

“An excellent Company to deal with ... and with fast delivery. First rate!”

Helpful Report

Posted 4 years ago

Hi there.. Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Very good product, super fast delivery to Sweden, well packed, everything positive. I recommend👍🏻”

Helpful Report

Posted 4 years ago

Hello Elzbieta Thank you so much for sharing your great experience whilst purchasing with us. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 4 years ago

“I have been emailing to report a faulty blender within warranty period but got completely ignored! So surprised to get such poor customer service!”

Helpful Report

Posted 4 years ago

Hi Chloe, I'm extremely sorry to hear this. This is not want we want to hear when trying to resolve your issue. Please be assured i have raised this with our customer support team and requested an urgent response. Sincerest apologies. Vitality4Life UK

Posted 4 years ago

“Really pleased with my purchase from Vitality for Life. They price matched from another site which I was pleased about and the juicer I bought is so far really good. Can't comment on any issues as none have arisen so far.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Good customers Service”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for this great review. If you have any further questions please feel free to contact us here at support@vitality4life.co.uk. Kind Regards

Posted 4 years ago

“Before placing the order I've contact them to make sure about the parts I wanted and so following their info, I've ordered. With big surprise they've delivered the wrong parts. So, I've asked to the customer service to ship me the correct ones when they received the authorized return. But they constantly refused it and want only to refund me (still pending) and then I should place a new order. That means I'll be again in the same risk to receive the wrong parts and further I'll be charge for the shipping costs (order below 69 gbp) for a mistake caused by Vitality4life. Not a great service this time. I've bought several times in the past without big issues but now I'm not so sure what would be good to do.”

Helpful Report

Posted 4 years ago

“The machine is ok, but the first time I’ve washed the presser, water gone inside it, it’s already smelling bad as we juice 3 times per week, and we can smell the bad trapped water. I hope you hear it in the silly video I’ve made”

Helpful Report

Posted 4 years ago

Hi there, Thank you for this review. Are you able to contact our customer support team to help get this matter resolved. contact us here - support@vitality4life.co.uk Kind Regards Vitality4Life UK

Posted 4 years ago

“Overall we are pleased with this 3 man sauna. Service and delivery was very fast and efficient and items were in stock in the UK which was key for a quick delivery before lockdown. It fitted up the stairs easily enough for a 3 man sauna It came in 3 huge boxes 52kg to 72kg in each box so its a v heavy load so needs a few people to shove up the stairs. Areas for improvement - Make mains wire longer. It wont reach a typical UK plug even if its parked right next to the socket. It needs a lot longer wire. Its not ideal messing about with extensions on a heating device that takes a lot of power. - Sauna bench has screw holes at the back sunk in the wrong place so you have to remove left and right carbon panels to be able to install it as you cant get a screwdriver to the holes otherwise - The sauna bench itself is a little too narrow. There is plenty of space to extend it and because the panels extend onto the bench you do loose a lot of space so its not ideal for lying down - Speakers could do with Bluetooth as the aux wire doesn’t look so great hanging out the front – are there any BT attachments you can get - Some of the clips on the back panels were so stiff a screwdriver was needed which meant we had to pull the whole sauna out to get to them as we could not get enough access to use a screwdriver (but could with hands but too stiff to move) - Sizes were slightly bigger than advertised and we had a specific space to put it in. Unfortunately this meant we had to collapse 5 wardrobes and rebuild everything in a different place because the measurements were not 100% online as I don’t think they included the doors in the depth of the sauna at 155cm – it was more like 158 by the time it was built. We could not access our loft hatch so had to move the whole sauna. - It DEFINITELY DOES NOT TAKE ONLY 15 MINS TO BUILD as even having built and unbuilt it twice it took far longer than 15 mins. Its just an unrealistic timeframe but it was v easy to build ! Overall though the sauna is great and feels high quality and crucially is from a UK company that can offer direct service and support so i would recommend over buying from overseas.”

Helpful Report

Posted 4 years ago

Hi Oliver, Thank you for taking the time to write such an in depth review. We are so pleased to hear that you're really pleased with your new 3 Man Sauna. We have noted all feedback given and we value this also. If you have any questions or need any assistance with your new PRODUCT please don't hesitate to contact us. support@vitality4life.co.uk Enjoy! Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Thanks for the wonderful customer service! Specially for Tracy she was very helpful!”

Helpful Report

Posted 4 years ago

Hello Gissele Thank you so much for sharing your great experience whilst dealing with our customer support. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 4 years ago

“I find the difficulty reaching you by phone maddening! Do you actually have a tech support group? Email response +24 hours!”

Helpful Report

Posted 4 years ago

Hi Don, Please accept our sincerest apologies that you’ve experienced this disappointment when trying to reach us. We really do appreciate your concerns, please rest assured we take all our feedback extremely seriously and that this is certainly not what we want our customers to experience. We are very sorry. Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Delivery was right on time. The product does exactly what is is supposed to - very well.”

Helpful Report

Posted 4 years ago

Hey there, Thank you so much for sharing your great experience whilst purchasing with us. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 4 years ago

“Bought a reconditioned manual juicer and it arrived quite quickly and seems to work very well so far. Good to have something easier to clean than a plastic one and to be able to use up our homegrown apples.”

Helpful Report

Posted 4 years ago

Hi Lorna, Thank you for taking the time to write this great review. We are so pleased to hear that you love your new Refurbished BL-30 Manual Stainless Steel Wheatgrass & Vegetable Juicer. If you have any questions or need any assistance with your new Refurbished BL-30 Manual Stainless Steel Wheatgrass & Vegetable Juicer please don't hesitate to contact us. support@vitality4life.co.uk Enjoy! Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Order and delivery was fine.”

Helpful Report

Posted 4 years ago

Hello.. Thank you so much for your review. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 4 years ago

“BIO CHEF LIVING FOOD VACUUM BLENDER. Blender jumps on the base at the moment when it starts work on H speed. The vacuum accessory on the top also moves and I have to hold it because it fell once. Also, the vacuum does not work after finishing blending, I have put air back to the blender with the small piece of gum on the top, under the vacuum. The motor is very loud when on high speed and even on H speed when the frozen fruits are on the top it does not take the frozen stuff down, I have to stop it, move the blender up and down otherwise it will blend only the stuff in the bottom..... wasted money”

Helpful Report

Posted 4 years ago

Hi Basia, Firstly, I would like to offer our sincerest apologies that you've experienced such disappointment when purchasing your BIO CHEF LIVING FOOD VACUUM BLENDER. This is certainly not what we like to hear from our customers. We really appreciate this feedback given. Please contact our customer support team in order to help resolve this issue - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

Vitality 4 Life UK Ltd is rated 4.1 based on 635 reviews