Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.34

4.3 Rating 3,130 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.3

Based on 3,130 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

301-509-3896

Write Your review

Tell us how Vitamin Grocer AU made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought melatonin from NZ and not delivered after a month or more. Can you guess that it got confiscated at customs. Crazy . You can even buy melatonin in Singapore and not get locked up. What's up with the NZ government? Allow guns and alcohol but not the highly dangerous melatonin, that just may make you go to sleep.”

Helpful Report

“Has not arrived. Been a long time, over a month, maybe two.”

Helpful Report

“Have no idea how they are as I still have not received them yet coming in on a 3 and a half weeks, but hopefully the work as described being a shift worker need to sleep”

Helpful Report

“very hard to write a review when we haven't received our goods yet which we ordered nearly 6 weeks ago on the 27th May 2022”

Helpful Report

“Ordered product 5 weeks ago; still hasn't arrived. No communication at all. Advised to download Shopify app. It indicates the item is still in the US but hasn't been updated for 4 weeks. Still waiting.”

Helpful Report

“Would like to give a proper review but my order hasn't arrived yet”

Helpful Report

“Still waiting for my purchase 8//6/22”

Helpful Report

“Took over a month for delivery”

Helpful Report

“Placed my order 30th April and still waiting for my order to arrive”

Helpful Report

“Haven’t received my order yet”

Helpful Report

“I would have like to give you a 5 star rating but unfortunately I haven’t received my order! I have no idea where it is or why it’s taking so long. Please look into this as I need this product for impending births. I think from now on i will buy the brand I have been using in the past. I even recommended you to another breeder. I hope she decided not to purchase your product. Regards Cheryl.”

Helpful Report

“I placed my order on 27/11/21. It's now 30/12/21 & I still haven't received it. Bought similar product from an American site & it arrived within a couple of weeks. Won't be ordering from Vitamin Grocer again”

Helpful Report

“I would not have purchased the items if I had known that they came from America. At check out you should tell people this, so they have a choice. I wanted my order sooner. It has been a month and I still don't have what I ordered.”

Helpful Report

“The package was shipped on 17th November and today is the 30th of December and it has not arrived. On the plus side Vitamin Grocer have replied swiftly to my emails but as yet no package!”

Helpful Report

“Not great, a bit slow to deliver”

Helpful Report

“I still haven’t received my order”

Helpful Report

“Still waiting for my order”

Helpful Report

“Have not received package as yet,not sure what has happened”

Helpful Report

“I chose Vitamin Grocer AU because I thought that the company was Australian. This assumption was based on the fact that it is called Vitamin Grocer Australia and the company URL ends in "au" denoting an Australian based company. I wanted an Australian based company so my purchase would arrive quickly. I ordered the product four weeks ago and I still haven't received it. I wrote two emails expressing my disappointment in the misleading nature of the business name and URL - I have not received a reply to these complaints.”

Helpful Report

“When the product arrives it’s great. Unfortunately shipping is unbelievably slow. 6 weeks and still waiting on my order to arrive.”

Helpful Report

Vitamin Grocer AU is rated 4.3 based on 3,130 reviews