Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.34

4.3 Rating 3,130 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.3

Based on 3,130 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You portray yourselves on line as an Aussie Co. but when the D3s I ordered hadn't come after many weeks, and I wrote asking why, you admitted you're selling them from America and thats why they're taking a long time. They still haven't come at this writing. I ordered from you because I thought you were in Australia. I wish you well but you should be honest about where your products have to come from.”

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“Delivery time was very poor even considering covid. Four months from order to arrival. I was beginning to think it was a scam site. Ordered new vitamins from another supplier and the vitamin grocer ones arrived the next day. Products as advertised.”

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“Have still not received my order has been sitting at customs since the 17 November”

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“Still waiting on half my order nearly a month later, very slow”

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“We ordered this product about a month ago and are still waiting for delivery.”

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“I still have not received my goods yet. It wasn’t until I had ordered them that I was made aware they were not in Australia - I would not have ordered them had I known - and of course as a result, I haven’t received them.”

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“The website is great, the buying is easy, the product shows as being in stock ........., but you are not notified that the product is ex USA and there are shipping delays until after purchase. 4 weeks later and still no sign of the order. Appreciate that shipping is a worldwide problem so maybe the site needs to highlight what is locally available product?”

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“Took 5 weeks to arrive”

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“It's the 6th of July and have not heard about the order, why is it taking so long? Please give me some indication as to whether l am going to receive my vitamins? The money has already been taken out of my account, it didn't take as long the last time l purchased it Thanks Maria”

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“I did not receive what was ordered. When I emailed to inform the company of this I got no reply.”

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“It’s bern quite a while since I ordered my product from you and have not received it”

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“Took 3 weeks to receive shipment”

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“Deliver took far too long.”

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“Have not received my product that i purchased.”

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“Delivery took a very very long time”

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“Very slow delivery and the website is deceptive as I thought this was a local supplier”

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Vitamin Grocer AU is rated 4.3 based on 3,130 reviews