Vivid Care Reviews

Name: Vivid Care
Address: Rofta House, Rudgate, Wetherby, United Kingdom
Rating: 4.82

4.8 Rating 490 Reviews

96 %

of reviewers recommend Vivid Care

4.8

Based on 490 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01423 799960

Email:

enquiries@vivid.care

Location:

Rofta House,
Rudgate,
Wetherby
United Kingdom
LS23 7QA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Profesional service with a smile😋”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Good customer service”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Wonderful assistance and bespoke crutches.”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Having made several large purchases from Yorkshire Care Equipment over the last few years, I have found their staff to be friendly, courteous and helpful. They have gone to extreme lengths to make sure that the products I purchased were appropriate and suitable. Highly recommended.”

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Posted 5 years ago

“Always helpful friendly staff”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“So helpfull”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“My comments can only apply to my initial visit to the showroom. I have placed an order and await delivery and after -sales service.However, I was impressed with the care and attention and the time spent with us by Podraig. I was also impressed with the range of the stock held in-house.”

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Posted 5 years ago

“Good service”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Alex is so helpful”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“I had a Service done on my Jive Up wheelchair, Yorkshire care was recommended by a health professional and sunrise. They were quick to respond kept in contact and eventually came out I did my service on the wheelchair. The engineer can complete this Service I did a very good job I would recommend.”

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Posted 5 years ago

“Very helfull”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Faulty battery again.just excuses”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

Good afternoon Mr Chadwick and many thanks for your feedback. We’ve looked into this and having spoken to the servicing department administrator, we did carry out a full battery test. The batteries came out at 96% and 108%, which is a good score as we explained at the time. The problem is therefore not with the batteries, and the battery charger is obviously working fine as well, as the batteries were fully charged. We checked with you and you confirmed that you hadn’t left the charger in if it wasn’t charging (as this would drain the battery and damage them). As we have eliminated there being any problem with the batteries, as mentioned the next stage to get this sorted is for us to look at the full scooter, as this is where the problem must lie. We believe you are on holiday at the moment but if you can contact us or bring the full scooter in, we are more than happy to look into this issue further to ensure this gets sorted. We look forward to hearing from you further so we can get this repaired for you as soon as possible. Kind regards George

Posted 5 years ago

“My powered chair was serviced by Robert and he did an excellent thorough job, what a credit to the company. He also modified a wheelchair that I had bought recently and nothing was too much trouble to ensure it worked well for me and was safe. He is very knowledgeable and technically skilled. Thank you Robert”

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Posted 5 years ago

“Pleasant and helpful”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Great service by knowledgable staff.”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“I made an enquiry about the Raizer chair. Later that day I was given a choice of demonstration dates, the earliest being a few days away. Steve arrived as arranged, demonstrated the chair, answered all my questions and provided email confirmation the next day. Delivery was by courier 48hrs after placing my order. Minimum fuss, maximum result.”

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Posted 5 years ago

“Excellent knowledge and service”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Always very helpful in particular David Jordon the manager”

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Posted 5 years ago

“Zara could not have been more helpful.”

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Posted 5 years ago

“Good service”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

Vivid Care is rated 4.8 based on 490 reviews