Vivid Care Reviews

Name: Vivid Care
Address: Rofta House, Rudgate, Wetherby, United Kingdom
Rating: 4.82

4.8 Rating 490 Reviews

96 %

of reviewers recommend Vivid Care

4.8

Based on 490 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01423 799960

Email:

enquiries@vivid.care

Location:

Rofta House,
Rudgate,
Wetherby
United Kingdom
LS23 7QA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competent staff very helpfull”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Delighted to have the Raizer lift up chair, a fabulous product. Delivery was free, gold star. Steve kindly went through a full demonstration twice for my sister and myself, with us role playing career and patient in turns. Gold star.”

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Posted 5 years ago

“I was disappointed with the wet rooms they was notset up for disable people”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

Good afternoon, thank you for your review, and I believe this review was provided after you visited our showroom. Just to explain, we do pride ourselves in developing & designing bathrooms which don’t necessarily stand out as a disabled bathroom, so this may be why you thought our display wetrooms weren't setup for disabled people. For example, our showroom display has many hidden features which are specifically designed for somebody with a disability - the sink unit is wheelchair accessible with a recessed hand to help somebody pull themselves closer, the toilet is a wash dry toilet to enable independent living and improve dignity which can be mounted at different heights on installation, the shower area is completely level access with no steps meaning it can be utilised with various shower chair / commodes, strategically placed grab rails are to give somebody reassurance and assistance while showering, and the different bath lifts will lift somebody up and down out of the bath. Of course we have our own plumber so all of our bathroom jobs are completely bespoke, which means if the user needs more or less assistance then this can be tailored around their specific requirements. Should you wish to discuss do not hesitate to contact me directly and I would be happy to arrange a no obligation home demonstration to discuss your requirements with our bathroom specialist. Warm Regards, David Jordan Retail Showroom Manager

Posted 5 years ago

“Helpful.”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Fabulous service, thank you.”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Superb service. All questions answered by Ralph in smashing detail, with a wonderful smile.”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Friendly staff very helpful”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Good advice”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Very happy (as always) with the help & support I was shown. Excellent knowledgeable staff who made every effort to make sure I was happy with my purchase.”

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Posted 5 years ago

“Always professional service”

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Posted 5 years ago

“Great service”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Very hepful and knowledgable”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Always attentive service from Mr David Jordan with extensive knowledge about the products sold.”

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Posted 5 years ago

“Really helpful. Good”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Excellent service, Excellent demonstration. Quick delivery. Rep coming back to do further demonstration. Would highly recommend this company.”

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Posted 5 years ago

“David was extremely knowledgable and friendly.”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Fantastic service and knowledge, very appreciative. Thank you david.”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Great assistance”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Man thats for shoes that fit for my wife.”

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(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Excellent service..”

Helpful Report

Posted 5 years ago

Vivid Care is rated 4.8 based on 490 reviews