Vivid Care Reviews

Name: Vivid Care
Address: Rofta House, Rudgate, Wetherby, United Kingdom
Rating: 4.82

4.8 Rating 491 Reviews

96 %

of reviewers recommend Vivid Care

4.8

Based on 491 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01423 799960

Email:

enquiries@vivid.care

Location:

Rofta House,
Rudgate,
Wetherby
United Kingdom
LS23 7QA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I have purchased equipment from Yorkshire Care, whether large or small, I have every confidence that any issue will be resolved quickly and courteously. Two of the best things about this company are their knowledgeable staff and their after-sales service. They never disappoint.”

Helpful Report

Posted 7 years ago

“Recent contact with David who was very helpful and thorough in exploring options for a shower seat for my client. Many Thanks for your assistance.”

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Posted 7 years ago

“Working with Yorkshire Care Equipment is always a complete pleasure, everyone is always professional, polite and very knowledgeable about their products. Disabled Living are proud to be able to work with Yorkshire Care Equipment and will continue to do so.”

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Posted 7 years ago

“Very helpful to liaise with members of staff, via phone, and email. Very knowledgeable and professional advice and information, with attention to detail to find an appropriate solution for the clients.”

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Posted 7 years ago

“I recently worked alongside Padraig to find a chair that would accomodate the multiple needs of a lady with MND. Padraig took such time and patience achieving a perfect fit which even took into account the likely progression of her condition. This was all done at very short notice so i think your admin staff did a bit of work rescheduling Padraigs diary too Unfortunately I was unable to attract funding but my client lathough disappointed did sy that she had had a lovely day at Yorkshire Care”

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Posted 7 years ago

“They were able to accommodate a visit in a short time frame, the rep really knew the equipment that was available and was quick to send me a quote and action the referral”

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Posted 7 years ago

“Timely assessment with a rep that really knew about the equipment he was working with.”

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Posted 7 years ago

“Always professional and a pleasure to work with.”

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Posted 7 years ago

“I was impressed with the fact that Steve Ellis made special arrangements so that an assessment could take place in Warrington at 16:00. I appreciated the fact that this involved Steve travelling a fair distance after a days work to get home. The assessment with the Raizer was very professional and Steve was happy for others in the family to try out the equipment. Thank you Yorkshire Care.”

Helpful Report

Posted 7 years ago

“Tom Hulbert explained everything clearly and logically and demonstration quite inspiring so persuaded hospital to buy one asap and has been in use ever since”

Helpful Report

Posted 7 years ago

“Excellent level of customer service delivered in a timely manner.”

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Posted 7 years ago

“waitred 3 weeks then told on morning of assessment that item not available so getting it from elsewhere”

Helpful Report

Posted 7 years ago

Many thanks for your feedback Liz, and we're sorry to hear of this. George (one of our directors) will give you a call to discuss this in more detail and get this resolved for you. Thanks again for letting us know. regards Tristan

Posted 7 years ago

Vivid Care is rated 4.8 based on 491 reviews