Vivid Care Reviews

Name: Vivid Care
Address: Rofta House, Rudgate, Wetherby, United Kingdom
Rating: 4.82

4.8 Rating 491 Reviews

96 %

of reviewers recommend Vivid Care

4.8

Based on 491 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01423 799960

Email:

enquiries@vivid.care

Location:

Rofta House,
Rudgate,
Wetherby
United Kingdom
LS23 7QA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 6 years ago

“I have always found Yorkshire Care Equipment's employees to be helpful and considerate.”

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Posted 6 years ago

“The chair is great... only had it a few days and im seeing the benefits already. Well done.”

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Posted 6 years ago

“Excellent service and fantastic product. Couldnt ask for more.”

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Posted 6 years ago

“Excellent service. Knowledgable staff. Very patient and accommodating.”

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Posted 6 years ago

“Lovely people to deal with - helpful, patient and knowledgeable.”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“Very helpful staff and got exactly what I needed, would definitely recommend and will come back”

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Posted 6 years ago

“A very good service. Thank you very much!”

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Posted 6 years ago

“Order went through fine. Staff very helpful.”

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Posted 6 years ago

“Padraig (I hope I have spelled it correctly!) was very thorough in demonstrating the hoists and we were entirely satisfied with his explanation.”

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Posted 6 years ago

“Product knowledge is good and assessment service very helpful”

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Posted 6 years ago

“Great company to deal with. Would have no hesitation in recommending them. Super service and very friendly, knowledgeable staff.”

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Posted 6 years ago

“very helpful as usual with a wheelchair problem and battery replacement”

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Posted 6 years ago

“We have been consistently impressed by Yorkshire Care's service, whether at Head Office or in the field.”

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Posted 6 years ago

“Only halfway through a two week rental, but arrived to find mattress had been delivered on time. Thank you.”

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Posted 6 years ago

“Yorkshire Care have given us excellent advice, support, service and a wide range of equipment over the past 5 years.”

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Posted 6 years ago

“There was no problem with the work done ✅ and the chap who came was prompt and courteous”

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Posted 6 years ago

“As always, we found your service impeccable”

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Posted 6 years ago

“Cancelled the wheelchair demonstration three times and so I went to another company”

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Posted 6 years ago

Hello Mrs Brown Many thanks for your feedback. Unfortunately we didn’t have the particular demonstration wheelchair you requested in stock, and despite the factory promising it to be with us in good time before the appointment they then let us down on a number of occasions. We would like to apologise for the inconvenience caused and whilst this is a bad reflection on us, in this instance it was out of our control. Kind regards George

Posted 6 years ago

Vivid Care is rated 4.8 based on 491 reviews