Vivida Lifestyle Reviews

Name: Vivida Lifestyle
Address: 3 SHEEN ROAD, RICHMOND UPON THAMES, Worcestershire
Rating: 4.68

4.7 Rating 337 Reviews

92 %

of reviewers recommend Vivida Lifestyle

4.7

Based on 337 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vivida Lifestyle:

The Vivida Lifestyle exists to inspire & empower one another to unlock our full potentials and live our best & healthiest lives doing what we love. To live a life well-lived with purpose & connection; connection to adventure, freedom, balance, the planet, others, and oneself.

For the adventurers the dreamers the thinkers & the doers. Vivida is a community. A philosophy. A lifestyle.

Visit Website

Email:

info@vividalifestyle.com

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Vivida Lifestyle 5 star review on 30th August 2024

Vikki C

Vivida Lifestyle 5 star review on 13th July 2024

Sharron W

Vivida Lifestyle 5 star review on 23rd May 2024

Chloe H

Vivida Lifestyle 5 star review on 15th July 2023

Cathy P

Anonymous

Anonymous // 01/01/2019

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“Marvellous! Absolutely love my changing robe, easy order, quick delivery, all good!”

Helpful Report

Posted 2 years ago

“I ordered two items and waited for weeks but they never arrived. Then I contacted customer support - they were very nice but they could not trace the package so I ended up canceling the order. A pity because the products look really great!”

Helpful Report

Posted 2 years ago

Hello Marianne, I am sorry you have needed to leave a negative review. As you know we tried to contact DPD at the time but they were slow in replying. I know you where on a deadline but I did also offer to re-ship the parcel for you and refund your shipping. I hope that you will come back to us in the future.

Posted 2 years ago

“L'achat du haut de maillot est très bien, le problème est que le bas du bikini est très honereux avec les frais de port. De plus la traduction de l'anglais au français n'est pas automatique.”

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Posted 2 years ago

Thank you for your feedback. All shipping costs are made available before shipping including on the shipping page. Your feedback re translation will also be passed to the team.

Posted 2 years ago

“Bought for my daughter who loves it! She lives in a student house and wears it to watch tv in the lounge - her housemates are very jealous!”

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Posted 2 years ago

“I have experienced the best customer service ever. I had complications with the delivery service, but Kerry was in touch with me and made sure, that my bikini found its way :)”

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Posted 2 years ago

“J'aime la qualité & l'originalité de la marque VIVIDA et j'apprécie aussi leur réactivité en cas de retour”

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Posted 2 years ago

“So very helpful customer services deserve 10/10”

Helpful Report

Posted 2 years ago

“I was between sizes and I originally ordered S/M, which fitted nicely but after some helpful advice changed to M/L so had more ample room for changing. Really happy with service from Vivida from start to finish and prompt replies to my queries. The towel poncho looks even nicer than in the photos and I’m very happy with it, I’ve already used it on holiday, back home after sea swims and recommended to family. Thanks very much.”

Helpful Report

Posted 2 years ago

“Vivida was very helpful in placing my order and delivering it. The staff was quick to respond to my messges. My favourite item is the poncho towel, I have always wanted one and the color is great.”

Helpful Report

Posted 2 years ago

“Purchased a towel/changing robe for my partner. She really likes the colours, softness of the robe and the zipped compartment for valuables (which other brands don’t appear to have). She uses it for swimming, and reports that the absorbency is good. The only difficulties she has encountered has been struggling to change her top half under the robe (despite having the largest size there just wasn’t much room to move about) and the fact it takes awhile to dry. The robe also had a strong chemical smell when it first arrived. It’s only been used a few times so far so unable to comment on the long term use of the robe, but so far so good.”

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Posted 2 years ago

“My changing robe was delivered promptly and it looks authentic to the website pictures. Great quality. I am very pleased with this purchase.”

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Posted 2 years ago

“Had seen this worn and recommended by ‘Trinny’ as good for the back of the head (doesn’t pull or hurt when wearing) and obviously made of silk so good for eyes and skin. All the before is true. Only thing I will add is that there is a small gap around the nose fitting which you can manoeuvre the mask overall to make it disappear at no less use to the mask or fitting. Very happy with this mask.”

Helpful Report

Posted 2 years ago

“Quick delivery and I ordered the adult poncho towel, it is beautiful really good quality and fits well, even better at a reduced price!”

Helpful Report

Posted 2 years ago

“My new husband and I did a private lesson with La Vida Laguna in May the morning before his proposal. We enjoyed our lesson so much, we decided to recreate it with 9 of our friends and family the morning of our wedding. La Vida Laguna was so helpful and accommodated our group on short notice. Despite an intimidating forecast, the weather was on our side as well. Waves were totally manageable for our group, many of them first timers, and everyone had a blast. I am so happy that I pushed for the surfing lesson and so appreciative of Jordan, Kimberly, and the rest of the La Vida Laguna team for making our experience so enjoyable. It was the highlight of my wedding day! Nina”

Helpful Report

Posted 2 years ago

“Highly recommend my new Vivida changing robe. Beautifully designed and made, good contrasting colours in a thick good quality towelling. Plenty of room to change under, I am delighted with it. Came well packaged and quickly, excellent value.”

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Posted 2 years ago

“Fab products. Really great communication throughout. Always a rapid, helpful and positive response.”

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Posted 2 years ago

“I give four stars because almost everything about the company is fantastic. The eco awareness, the designs, the style, the colours, the customer service, packaging and quick and neat delivery. Returns are pretty simple as well. The only downside is the frankly bizarre sizing. I find even the head holes are very small and unmoving. Although I’m a 12 on top I have quite broad shoulders and chest and I find everything I’ve ordered doesn’t cover my whole chest which makes the fit look odd - like I’ve tried to squeeze into a child’s fit which feels uncomfortable physically as well as being much more revealing than the image suggested. I know now to order two or even three sizes bigger than I would in any other shop and hopefully will continue to frequent Vivida!”

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Posted 2 years ago

“Bought as a present for my wife she loved the colours of the beach robe just shame as the zip has broken in the pocket after the first weeks use. *** This has now been replaced and have a new robe. Great service would highly recommend”

Helpful Report

Posted 2 years ago

Hello Rcihard, I have sent you a separate email on this issue to try and resolve. Kerry

Posted 2 years ago

“Great customer service, prompt response and extremely helpful. Thanks.”

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Posted 2 years ago

“OMG amazing products amazing service..! I really recommend Vivida products bought 2 towel changing robes one for me and one for my niece, we love them so much have ordered 2 more..!”

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Posted 2 years ago

Vivida Lifestyle is rated 4.7 based on 337 reviews