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Vivus Reviews

2.0 Rating 61 Reviews
D
Happiness Grade
Read Vivus Reviews
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Phone:

02033 555 559

Email:

info@vivus.co.uk

Location:

2nd Floor, Scotswood House, Thornaby Place, Stockton-on-Tees,

D

Customer Service - Average

50.00%
Industry Average
I was happy with the service from Vivus, payouts were quick and customer service was good.
posted 11 years ago - Matthew
Helped When i needed it but very poor Customer Service
posted 11 years ago - Jessica
Great customer service and speed of funds transfer excellent but badly let down by promotional adverts which don't deliver what is promised.
posted 11 years ago - Michelle
Quick loan initially but poor confusing after service. Repaid loan in accordance with repayment terms but then refused a new one.
posted 11 years ago - Carole
I receive e mails saying I am a good customer and you will be happy to give me a loan. When I apply you say NO. I do not know the reason and customer service says they do not know the reason for refusal. But I would use Vivus as their rates are fair and the website is easy to use.
posted 11 years ago - Gary
Vivus service was excellent at first their rates and speed of payment was better than any other I'd tried.
posted 11 years ago - Vincent
Really poor service, had a few loans and paid back on time, now i cannot get accepted!!!!????? Plop
posted 11 years ago - Stephen
I was allowed to borrow money three times from Vivus. All of my loans were repaid exactly on time. On my fourth time of application I was declined for no reason and I have subsequently applied for a loan only to be declined. I have contacted customer service via e mail and they cannot give me any explanation for the refusal.
posted 11 years ago - Joanne
If you are not prepared to stand by your committment to me and your customer service advisors trot out a scripted response that do not answer my questions then expect me to do as I have done.
posted 11 years ago - Christopher
They only allowed me take a loan out once although I had paid the full amount back however the service with my loan was ok
posted 11 years ago - Leanne