“
I was happy with the service from Vivus, payouts were quick and customer service was good.
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posted 11 years ago
- Matthew
“
Helped When i needed it but very poor Customer Service
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posted 11 years ago
- Jessica
“
Great customer service and speed of funds transfer excellent but badly let down by promotional adverts which don't deliver what is promised.
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posted 11 years ago
- Michelle
“
Quick loan initially but poor confusing after service. Repaid loan in accordance with repayment terms but then refused a new one.
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posted 11 years ago
- Carole
“
I receive e mails saying I am a good customer and you will be happy to give me a loan. When I apply you say NO. I do not know the reason and customer service says they do not know the reason for refusal. But I would use Vivus as their rates are fair and the website is easy to use.
”
posted 11 years ago
- Gary
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Vivus service was excellent at first their rates and speed of payment was better than any other I'd tried.
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posted 11 years ago
- Vincent
“
Really poor service, had a few loans and paid back on time, now i cannot get accepted!!!!????? Plop
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posted 11 years ago
- Stephen
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I was allowed to borrow money three times from Vivus. All of my loans were repaid exactly on time. On my fourth time of application I was declined for no reason and I have subsequently applied for a loan only to be declined. I have contacted customer service via e mail and they cannot give me any explanation for the refusal.
”
posted 11 years ago
- Joanne
“
If you are not prepared to stand by your committment to me and your customer service advisors trot out a scripted response that do not answer my questions then expect me to do as I have done.
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posted 11 years ago
- Christopher
“
They only allowed me take a loan out once although I had paid the full amount back however the service with my loan was ok
”
posted 11 years ago
- Leanne