Vodacom Reviews

“ Caroline in Customer care helped me cancel a contract today. She was kind and professional. I was so impressed with her service, she’s a huge asset to the company, and I so appreciated all the help I received. ”

“ I was emotional and overwhelmed this morning when I called Vodacom and I spoke to Thembela who made me feel so much lighter at the end of the call. She was professional and showed so much empathy and care. You need more staff like her! I applaud her amazing service , she deserves 5 stars for sure:-) ”

“ I was at Vodacom shop today in a Groblersdal Mall, i got assisted by a lady named Sharon, she delivers a very excellent customer service and knows how to be professional and she goes extra miles to make sure that customers are happy ”

“ Got a great service from a lady called Londi She understood what I wanted and recommend everyone to see her ”

“ Vodacom Pre-Paid service is amazing, specifically the Vodapay app, for once there is a South African company that is actually monetizing rewards to users. I just had lunch on Vodacoms account using a free voucher I earned. Well Done Vodacom Pre Paid and Vodapay. you are years in front of the competition. ”

“ we have always left tye store completely satisfied with the service, expertise and assistance we received at that store. ”

“ Even though I canceled my expired Vodacom contract,they still handed me over to MBD lawyers, took me a year to resolve ,they told me it was the fault of their 3rd party in call centre,not even an apology. Worst service provider in South Africa .Never deal with Vodacom ever. ”

“ The initial service I received from Vodacom Phoenix last November was extremely bad. ”

“ Today I was assisted by Olinka and Tina at the V&A Waterfront store Cape Town, I am absolutely impressed by the amazing service displayed by these ladies. The patience and effort made an absolute difference to my customer experience and they managed to multi-task quite efficiently. Thank you again!!! Very happy after having been an MTN customer for 20years. ”

“ I must commend Vodacom constantia, in the western cape, for their impeccable service once again. ”