Voltage Coffee Supply Reviews

Name: Voltage Coffee Supply
Address: 2050 W 7th Ave, Denver, Colorado
Rating: 4.90

4.9 Rating 385 Reviews

98 %

of reviewers recommend Voltage Coffee Supply

4.9

Based on 385 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

800-269-0051

Email:

service@voltagesupply.com

Location:

2050 W 7th Ave,
Denver
Colorado
80204

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought brand-new Victoria Arduino E1 Prima and Mahlkonig E65S GbW together. Victoria Arduino E1 prima only worked properly for two weeks! Then the machine had issues: 1. no water pump pressure, 2. large vibration and noise 3. the machine locked itself. I sent the machine to a local repair shop for six weeks. Till today, I am still waiting, and not sure when I can have my machine back. Besides, after I received the machine, I rarely received any helpful support except for a bunch of Youtube video links. I left a lot of voicemails and ask help on how to use these machines, never received one return call to address my questions. Overall, the entire user experience is horrible... I regret my decision to buy coffee machines at Voltage.”

Helpful Report

Posted 2 years ago

Feng, we're disappointed too about the issues you've had with your Victoria Arduino E1 Prima. I'm glad we could connect you with the Simonelli warranty team, and as I'm sure they shared, the issues you experienced are not common for that product. And my service team informs me that the tech company who serviced it for you has been attempting to contact you as it's ready for pickup. Please see the email from Myles on my team for details on how to arrange that. Lastly, as Myles mentioned, it seems looking at your past correspondences with our team that you have purchased commercial grade espresso equipment however you may not have commercial espresso experience. As previously communicated prior to your purchase, we cannot and do not offer that type of training. We would suggest reaching out to a local coffee roaster that may provide that type of specialized training as a service. Take care, Feng

Posted 2 years ago

“Thanks for the wonderful shopping experience... Lovearamics Dosing Trays - White. Couldn't be happier !!!”

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Posted 2 years ago

Kerry, I'm thrilled to hear you had the customer experience we strive for at Voltage! And enjoy your Loveramics Dosing Trays; you chose a great product!

Posted 2 years ago

“Couldn’t be happier thus far, but all that’s happened to date is the order.”

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Posted 2 years ago

We're thrilled to hear that, Matthew! We're eager for your La Marzocco GS3 Manual Paddle to get into your hands sooner than later. And from the Sales Team's latest update it sounds like it should be on the sooner side. Don't hesitate to reach out if you have any questions or need anything in the meantime. Thanks again for choosing us, Matthew, we appreciate it!

Posted 2 years ago

“Customer Service is very responsive. I am satisfied with my experience so far. I have 2 purchases and both arrived quickly.”

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Posted 2 years ago

“Innovative products that are easy to order and fast to ship! Great service!”

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Posted 2 years ago

“I have worked with these guys before and I keep coming back! Very helpful, friendly and knowledgable. I have bought several pieces of equipment and they have helped tremendously with the decisions that I needed to make Worked on pricing, shipping and the right product. I would recommend this company.”

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Posted 2 years ago

“Timely, reliable ordering and delivery. I have purchased from Voltage multiple times and will continue to do so. :)”

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Posted 2 years ago

“Made Good on Order, wanted Black, and they made an offer had to accept. Prompt shipping and Tracking. Great post sales follow up.”

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Posted 2 years ago

“Great job. Quick and easy ordering. Prompt delivery!”

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Posted 2 years ago

“Quick and effecient service. Easy ordering process.”

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Posted 2 years ago

“Happy With Our Transaction... Voltage was a wonderful company to do business with. They were very attentive with their communication and answered all the questions I had about the products I was inquiring about. I plan to continue using this company in the future for our office needs and highly recommend that people take their business here.”

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Posted 2 years ago

“Got the item I needed. Thanks!”

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Posted 2 years ago

“Very happy with the product, will order again when in need. Thank you”

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Posted 2 years ago

“Super fast shipping and fair prices. Highly recommend.”

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Posted 2 years ago

“The ordering process was super easy and the price was great for the item I got! Customer service was super helpful. The item did take a very long time to get delivery, but I understand delays with production and distribution during this time.”

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Posted 2 years ago

“Excellent job”

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Posted 2 years ago

“Excellent product and super good ordering and delivery.”

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Posted 2 years ago

“Voltage coffee supply is not only sale products but also takes care of customers. I have questions and they respond very quickly detailed answers. They offer a great price in coffee market so I recommend highly. Voltage coffee supply will cover from beginners to professionals of coffee.”

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Posted 2 years ago

“David was very helpful. We met at the SCA show, he then took the time via email and phone to help me pick the right grinder. The grinder is great. The web site said the grinder was out of stock, however David checked for me and either the website was wrong or the grinder was due in like the very next day, so David changed the website inventory and I was able to order.”

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Posted 2 years ago

“Received excellent service. Just wish delivery was a bit faster”

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Posted 2 years ago

Voltage Coffee Supply is rated 4.9 based on 385 reviews