VonHaus Reviews

“ Excellent product. Excellent service both with regards to delivery and speedy response to queries. ”

“ Von Haus Customer Service responded within an hour (on a Saturday) after I told them one of the seat slats on our new Hudson Adirondack Chair had cracked. After just 3 hours, a replacement chair was already on its way, and the courier has already been in touch about delivery. I consider this to be exceptional customer service. Thank you to Miel and Jayson for sorting it out so quickly for me. ”

“ Original product was faulty. I had only used it twice and it stopped working. Contacted the company to discuss it. Original order number I could not find. The company were helpful and asked me to return goods. Free returns delivery. Then sent a replacement immediately. Excellent customer service. All completed within 4 days. ”

“ Had a slight issue with the bbq as a component was damaged in transit but the spare was sourced and delivery arranged within a really quick period of time ”

“ There was a problem with my delivery, nothing to do with Von Haus at all and I was very impressed with the excellent service I received from Customer Services. They sent me a repeat order immediately, by fast delivery, and I am now in receipt of my new lawn mower. I cannot fault the help and consideration shown by the people who dealt with my problem. Thank you ”

“ Refunded excess delivery charges ”

“ ( Which I wasn’t expecting ) I was kept up to date about the very prompt delivery too. ”

“ Quick delivery helpful customer service ”

“ We were very happy with our order from VonHaus delivery of our Lawn Mover was very quick. Packaging was excellent. I had a query for Customer Services and they got straight back to me. Overall excellent service. Would recommend this Company to our friends. ”

“ Excellent customer service when I contacted them - the fault not being theirs but that of delivery company. Excellent quality product - 3-step ladder and I would recommend quality and VonHaus. ”