VonHaus Reviews

“ Excellent product. Excellent service both with regards to delivery and speedy response to queries. ”

“ Great customer service and products ”

“ The product (retractable hose) didn't work as it should (didn't retract properly) so my five star rating is for the customer service, rather than the product. I got in touch with Von Haus to arrange a replacement and the service I received, including speed of reply and helpfulness, was top notch. ”

“ I bought the power brush. Unfortunately when it arrived one of the parts was broken. However I emailed the company, and within a short time I received an email to say they would replace the full machine. Very happy with the service provided, was hassle free wth no confusion. ”

“ VonHaus they helped me with the problem I was having with an order. Looking into and resolving it immediately. First class service 10 out of ten for effort. ”

“ Having bought an electric throw over 18 months ago I contacted the company in a an attempt to purchase a spare part when a fault developed. Responses between the company and myself were swift and I was quickly offered a refund. Outstanding service after an item had been used for 18 months. I cannot recommend the after sales service of this company highly enough! Thank you. ”

“ Good service longer than I expected ”

“ excellent service. Very professional. I bought an electric scarifier and I am very pleased with it. Very robust and exceeds what I was hoping for. VonHaus will be my first port of call in the future. ”

“ I emailed VonHaus after my locking hosepipe stopped locking, the service was absolutely fantastic, my hose was replaced within a couple of days. WELL DONE AND THANK YOU. ”

“ Von Haus Customer Service responded within an hour (on a Saturday) after I told them one of the seat slats on our new Hudson Adirondack Chair had cracked. After just 3 hours, a replacement chair was already on its way, and the courier has already been in touch about delivery. I consider this to be exceptional customer service. Thank you to Miel and Jayson for sorting it out so quickly for me. ”