Voyage Outlet Reviews

Name: Voyage Outlet
Address: Voyage Maison (C/O Riva Home), Unit 2, Plateworks, Coal Road, Leeds, Leeds
Rating: 4.56

4.6 Rating 1,601 Reviews

88 %

of reviewers recommend Voyage Outlet

Company Reviews

Product Reviews

1,158

Questions

Visit Website

Phone:

+44 113 539 9896

Email:

voyageoutlet@voyfab.co.uk

Location:

Voyage Maison (C/O Riva Home),
Unit 2, Plateworks, Coal Road,
Leeds
Leeds
LS14 1PS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and design”

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Posted 1 year ago

“Always very happy with service and quality”

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Posted 1 year ago

“The lamp I ordered is beautiful but the customer service is very poor. I had to chase them several times regarding delivery and they do not respond to emails. Promised delivery of 7 days turned into 4 weeks”

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Posted 1 year ago

Dear Anne, Thank you for taking the time to leave us some feedback. I have had a look in our mailbox and can see that you sent three emails in January to us and every email has had a response with 24 hours. If there were other emails that were sent then I do apologise but it doesn't seem that we have recieved them. Just a note on our lead-times. We quote a lead time of up to three weeks for despatch of our lighting and a further 3-5 days for delivery. We try to make this as clear as possible on our site at point of ordering and also in our Terms & conditions but I will look into seeing if we can make this any clearer. If you would like to discuss this further, please call us on 0141 641 1700. Kind Regards Lauren

Posted 1 year ago

“Sadly light shade ordered very flimsy, fitting wonky and fabric misaligned. Disappointed”

Helpful Report

Posted 1 year ago

Dear Customer I am sorry to hear that you were unhappy with your purchase. Unfortunately, we have never received an email from you regarding your order. If you can send the email to voyageoutlet@voyfab.co.uk, along with some images, we will look in to this as a matter of urgency. Alternatively if you can call us on 0141 641 1700, we will be happy to discuss this further with you. Kind Regards, Lauren Voyage Customer Service

Posted 1 year ago

“I love browsing on the web site, it is full of great ideas.”

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Posted 1 year ago

“Stylish and good quality. Voyage offer some lovely pieces for my home at reasonable prices.”

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Posted 1 year ago

“Beautiful vase. Great price and quick delivery”

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Posted 1 year ago

“Contacted Voyage Outlet as the delivery company said they tried to deliver (we were in all day) and as we weren't in they were sending the package back to VO. They immediately resent the cushions and we received them a few days later. Excellent customer service and the cushions are brilliant- very good quality and exactly as described.”

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Posted 1 year ago

“Framed print arrived within time frame. Excellent quality print looks far more expensive than purchase price, will use this site again.”

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Posted 1 year ago

“The mirror l brought was absolutely lovely and l was really pleased with it.”

Voyage Outlet 5 star review on 11th March 2023

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Posted 1 year ago

“Lovely selection of items. Ordering was easy and I was kept informed of progress. Very happy with experience and would certainly purchase again.”

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Posted 1 year ago

“Absolutely love my lamp. Delivered very quickly. Well packaged. Thank you”

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Posted 1 year ago

“Beautiful chairs although quite lengthy waiting time. Good communication. Though”

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Posted 1 year ago

“Great quality products at very keen prices and speedy delivery”

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Posted 1 year ago

“Quick delivery and easy to order”

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Posted 1 year ago

“Lovely glassware. very different, great colours”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Can’t fault the customer service. Our chair arrived minus one cushion but Voyage went out of their way to get it delivered as soon as possible.”

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Posted 1 year ago

“The items I received were all good quality - as usual. They were delivered exceptionally quickly, packed safely and of excellent quality.”

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Posted 1 year ago

“Very disappointed with customer service couldn't get through on the phone with my query & they did not reply to the two emails I sent. Due to not replying the items I was interested in had doubled in price. A shame i didn't get two matching chairs!”

Helpful Report

Posted 1 year ago

Voyage Outlet is rated 4.6 based on 1,601 reviews