Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,201 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

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“kind and quick reply”

Helpful Report

Posted 1 year ago

“I made a return and the service SND communication was really good”

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Posted 1 year ago

“I’m delighted to report that I was recently on the receiving end of some Excellent customer service that I felt should be recognised and appreciated. I had purchased a number of items from Vanquish clothing and had been Really impressed with the quality and fit, but there was just One piece that I needed another size in. I completed the returns form as guided on the website and prepared my parcel for dispatch back to them. After some time away and life passing by as it does, I realised that I hadn’t had my refund…pretty Certain that I had sent the item back, I had one last check everywhere before making contact with Vanquish, only to find my parcel packaged up and still at the back of my wardrobe! Silly me!! I made contact with Vanquish just on the off chance that there was Something that they could do as by that point I had Just overrun my 28 days return time allowance, and Chris, the agent that I dealt with very kindly replied letting me know that they would honour my exchange still, as a special good Will gesture. I was absolutely over the moon and to be frank quite surprised and taken back, but this was instantly out weighed by my joy at them offering to do so! Absolutely Brilliant customer service guys, the garments have been Top notch so far and I look forward to receiving my exchanged item in the post very soon as per the confirmation that they’ve already sent me. Chris was very quick to respond and very easy to communicate with, Superb level of service and understanding all round👏 Thank you”

Helpful Report

Posted 1 year ago

“Ordered and was delivered within a couple of days, unfortunately 1 item was too big so we printed off the exchange form and filled out accordingly and sent back for an exchange. This was last Friday, I have already had an email informing me they have received this and are processing the new item. Great customer service. Fast and effective.”

Helpful Report

Posted 1 year ago

“T-shirts quality is INSANE like a smooth buttery stretch that is thick can tell it is such high quality! Will be buying many more items as love the whole range. Chris was very helpful with my enquires and a pleasure to deal with! My first order with this company and I have been very impressed! Like I say not the last order I make. Thank you again!”

Helpful Report

Posted 1 year ago

““Made a purchase of a tracksuit but the bottoms where too small, so returned for an exchange for bigger size. I was contacted by Chris who dealt my issue which was resolved nice & smoothly. Great products & great customer service”

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Posted 1 year ago

“I had an wrong size pants so i had to exchange them.So i send them back and after 2 days Chris answer to me that the pants was chane and will be with me as soon as possible.Nice work Vq and thank you Chris”

Helpful Report

Posted 1 year ago

“Made a purchase of a tracksuit but the bottoms where too small, so returned for an exchange for bigger size. I was contacted as soon as they received the item & the problem was resolved nice & smoothly.”

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Posted 1 year ago

“I like all the gym clothes”

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Posted 1 year ago

“Recently received a pair of trackpants which I loved but after a few wears they tore in the crotch area. Emailed the customer service team and received an almost instant reply. The customer service team provided me with a solution that I was very happy with. This is not the first time I've communicated with the customer service team, and have had an excellent experience once again! Definitely one of the best I've dealt with. On this occasion, Chris helped resolve my issue in a timely manner.”

Helpful Report

Posted 1 year ago

“Tara ensured a quick turnaround on a refund and a new order. Good quality gym wear too.”

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Posted 1 year ago

“Good service, speedy turn around on exchange, good communication too”

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Posted 1 year ago

“Their clothing is amazing and so is their customer service”

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Posted 1 year ago

“What an amazing customer service from Chelsea at Vanquish. I recieved an item who unfortunately was broken, but once I told them and sent picture proof they responded quickly and apologize and gave me a giftcard. Very happy with this solution. Recommend 10/10 :)”

Helpful Report

Posted 1 year ago

“VQ is the best choice for the ppl who wants to wear something different in gym and be better than yesterday! The reason to give 5 stars is the fact that the customer service is also excellent, especially dealing with international shippings. 最后, 他们家的DHL包税包邮真的很方便唉！”

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Posted 1 year ago

“Quality fitting clothes. Look great and will be ordering again”

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Posted 1 year ago

“Great customer service, my order was not the deliverd by mistake of the courrier .Customer service sended my the same item again, free of charge.”

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Posted 1 year ago

“Bought a few items everything was of great quality and fit well, but 2 items Wer to small so had to return these but was very easy and quick service. Tara helped with my return.”

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Posted 1 year ago

“I had to return a few things and they were super friendly and quick with my new order.”

Helpful Report

Posted 1 year ago

“I ordered a few t-shirts and the quality was great. Most of them fit, but a couple of were a bit too big. The return process was easy to use and I was notified when my return/exchange was reviewed. Chris helped me with my return inquiry and sent me the correct sizes on my exchange order. Great communication and customer service. I would definitely buy from this brand again.”

Helpful Report

Posted 1 year ago

Vanquish Fitness is rated 4.8 based on 3,201 reviews