Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,201 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 3,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

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“Chris sorted out my query quickly with no problem. Thank you Sophia.”

Helpful Report

Posted 10 months ago

“Excellent service from Chris. A quick exchange all dealt with promptly. Fantastic customer service”

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Posted 11 months ago

“Can’t fault the company at all! Customer service is super quick and they’re all super friendly. Chris helped me out with my enquiry and sorted it within minutes. The quality of the clothes is amazing!”

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Posted 11 months ago

“Great quality clothing and great customer service from Chris. Definitely would recommend to anyone thinking of buying from Vanquish Fitness.”

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Posted 11 months ago

“Wonderful professional service, when quickly dealing with a problem. Thank you”

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Posted 11 months ago

“If i could give this company 0 stars i would. I ordered an item from their website back on 12/27 of 2023. It is no 2/20/2024 and ive still not received the item. I contacted them a month ago about the lost item & they did an investigation and said they would ship another item and send me a tracking number. Two weeks later i followed up because they never sent a tracking number & they told me they had to complete another investigation. I told them that i filled out the word document for a lost package and an investigation was done already and that they were supposed to ship the item again two weeks prior. The employee offered a gift card and just to reorder the item. I told the employee in email “ I will accept the gift card only if this item can be express delivered for free. If you cannot make that accommodation i will take the refund back on my original payment card” The employee replied “ the gift card will include the delivery fee” I accepted the gift card & find out, it still doesn’t include the delivery fee, no i have not gotten a response from their customer service team. This is the last time i ever order from Vanquish. The worst experience ive ever had from an activewear brand”

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Posted 11 months ago

“Very good service”

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Posted 11 months ago

“Vanquish Fitness Extremely happy with these guys been buying clothes from them a good while now and they’re clothing is top-notch as is there customer support Had to make a return today due to the items I ordered being too big so emailed the guys to get an exchange and a very helpful guy named Chris sorted everything out really quickly and my Exchange are already on their way back. Can’t ask for better than that. so big thank you, Chris forgetting everything moving so quickly”

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Posted 11 months ago

“Chris helped me quick! Very kind.”

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Posted 11 months ago

“Great service Perfect delivery”

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Posted 11 months ago

“Great customer service, awesome quality”

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Posted 11 months ago

“Made an exchange and dealt with Chris! Great experience and love the set!! I get so many compliments on it”

Helpful Report

Posted 11 months ago

“Excellent customer service from the company and Chris. Very quick replies and dealt with my exchanges straight away”

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Posted 11 months ago

“Great quality stuff and great customer service”

Helpful Report

Posted 11 months ago

“Really good experience with my exchange - dealt with by Chris. Original size was a bit big - and very pain free to exchange it for a bigger size. You do have to pay to return an item but they send the exchange back for free. Products are really good quality”

Helpful Report

Posted 11 months ago

“Great products and service. Dispatched wrong item but dealt with promptly. Will continue using regularly. Chris helped with initial return and Chelsea with replacement.”

Helpful Report

Posted 11 months ago

“Amazing product and service. Had a slight issue with my order but Melissa was so nice and helpful sorted it out immediately. Definitely will be back.🖤”