Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,229 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

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“Fast and effective with dealing with my request very happy with Chris and how quickly he responded to my emails.”

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Posted 3 years ago

“Customer service here from chris was excellent. He was able to offer me alot of flexibility with exchnages and im honestly chuffed with the result.will defo shop here again”

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Posted 3 years ago

“They were quick and kind in responding to my problems.”

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Posted 3 years ago

“Chris replied to me very quickly despite the Black Friday back log & dealt with my faulty joggers swiftly!”

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Posted 3 years ago

“I ordered a pack of Agility T shirts but I pressed the small button instead of the medium size. The order went ahead as I couldn’t stop it. I contacted the team at Vanquish and Charlotte replied to my email, and advised me what to do. I wanted to either exchange or get a refund because it was a present for my son. They exchanged it without any hassle. Chris sent me a reply to inform me that I would get my package before Xmas. Thank you to the Vanquish Team for an excellent and quick service. I will be using you again in the future, and I’m going to promote your company to all my friends as well. Keep up the good work..👍😊”

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Posted 3 years ago

“I had a small defect on a purchase which i raised. Chris handled it quickly and sent me a gift card for the value of my purchase and i didn't even need to return the faulty item. Very happy with the service.”

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Posted 3 years ago

“great service by chirs and top class product :-)”

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Posted 3 years ago

“I loved your service, keep it up guys and I'm sure you've won a client.”

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Posted 3 years ago

“Charlotte has resolved my problem in few hours , great customer service !”

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Posted 3 years ago

“The quality is good, products are the how it s shown on web. Only let you know that if you return items you have to pay by yourself for shipping.”

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Posted 3 years ago

“Very good!”

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Posted 3 years ago

“Everything was perfect as usual. Thank you again”

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Posted 3 years ago

“with their fast response service”

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Posted 3 years ago

“best brand in the world”

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Posted 3 years ago

“VERY GOOD SERVICE AND PRODUCTS! HIGLY RECOMMEND.”

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Posted 3 years ago

“Charlotte did an excellent job solving the problem! Very pleased and definitely order again.”

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Posted 3 years ago

“I ordered 4 items for my son, but then realized that I had ordered the wrong sizes. I looked for a phone number to call and cancel the order, but could not locate one. The website directs you to use the "contact us" option on their website. I did so, within 10 minutes of placing the order. To ensure I received the Black Friday pricing, I had placed a second order with the correct sizes. By the time they responded (NOT timely) they said it was too late to cancel the first order (which I had asked them to do), so they went ahead and arbitrarily canceled the correct order (which I did not ask them to do). Then I tried to return the incorrect order. They make their customers pay for returns, so it cost me $57 on a $115 order, since I'm in the U.S. and they're in the U.K. Bad experience all around, no effort at customer service to make it right. I would NOT recommend.”

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Posted 3 years ago

“Pleasant service provider by Chris😬”

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Posted 3 years ago

“Garbage clothes!! Garbage company!! Customer service is non-existent!! DO NOT BUY. Fake reviews below for this company👎🏻👎🏻👎🏻”

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Posted 3 years ago

“Great service. Quick and very friendly”

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Posted 3 years ago

Vanquish Fitness is rated 4.8 based on 3,229 reviews