Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,205 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

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“Kept two t shirts and returned the jacket. Original delivery took a while but the refund was very fast. Buy with confidence. Good coms. with Raechel.”

Helpful Report

Posted 4 years ago

“Quality service very fast and reliable, refunded my product the next day after i sent my item back. Will definatly be buying more.”

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Posted 4 years ago

“Good team,happy whith all the services!Thanks Vanquish team!”

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Posted 4 years ago

“I have been very impressed with the level of customer service from Vanquish. I live in Canada and heard some great things about this company. Recently, I had a question regarding the difference styles of clothing and Charlotte was able to give me some great assistance. I ended up ordering a couple of pieces and look forward to having them. Keep it up!”

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Posted 4 years ago

“Great service with vanquish, clothing is really comfortable for a daily use. Thank you Chris for your awesome service 🤙🏼”

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Posted 4 years ago

“On return paper that i send back with previous order i wrote what artickles i want and sizes, however on my new track and trace i can see that i will get the same aritikle which i didnt order this time. I send 3 email in hope it can be fix before package is send but nobady replyed.”

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Posted 4 years ago

“perfect customer service from Chris helped with my returns and resolved the issue.”

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Posted 4 years ago

“Worst CS experience I have ever got in my entire life from them in the past two weeks. Delayed shipment(I have to email and ig them myself to alert thema about it). First time receiving items, 1 missing, the rest I sent back for size changes. Then sent me back with the exact same thing tho I wrote clearly what size I wanted both in email and the return paper included in the return. Second time, sent back 6 items, CS guy sent me back 4 items only, and disregard what items I asked to exchange and decided to send me 2 items less. I guess its a punishment for me for being annoying I guess. What a brillant CS team. Can't read email/return label and can't even freaking count. I never used to write any customer feedback in my life but I have to. The people they hire to do CS is honestly sh*t.”

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Posted 4 years ago

“I got quick response, and they help me out good!”

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Posted 4 years ago

“Chris has taken care of me quickly and effectively, in 2/3 days I already have my money in my bank again, I really like clothes, I will buy again Thanks”

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Posted 4 years ago

“Received great service by Chelsea when I contacted VQ about a broke item. Thanks for the great service Chelsea!”

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Posted 4 years ago

“Amazing help for customers and good way of solving problems with shipping.”

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Posted 4 years ago

“Customer service great”

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Posted 4 years ago

“Great service and nice clothing. One thread got lose from the pocket from the hoodie. The service I got for this was outstanding! They really know how to the keep the customer satisfied and coming back for more orders! Big shout out to VanQuish (with a capital Q for the quality of service)”

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Posted 4 years ago

“Great fit joggers/sweat pants. I ordered a pair over 6months ago. They got a tear in the butt area. I emailed the company and Chris ended up giving me a gift card towards my next purchase, even though I bought the joggers over 6 months ago. The customer service is prompt, polite, and helpful. I will continue to be ordering from VQ fit!”

Helpful Report

Posted 4 years ago

“amazing service, fast delivery, good quality”

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Posted 4 years ago

“Wow! Chealsa did a great work, I got my product back thanks to her customer service, just amazing, thank you Chealsa.”

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Posted 4 years ago

“Fast and very friendly answers, great customerservice by Chris from the customerservice. Thanks!”

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Posted 4 years ago

“Absolutely fantastic service from Chris in customer service as I received delivery of my joggers which had a small tear so without any issues he arranged for a replacement pair sent out immediately, 10/10 and the joggers are spot on, perfect fit, comfortable & fantastic quality, will be purchasing more very soon”

Helpful Report

Posted 4 years ago

“Shopping at VQ has always been good with their quality and products. Had a slight issue with one of my products I ordered. I sent them an email explaining the issue and straight away they got back to me the next day and got me in touch with an advisor called Chelsea who was more than helpful and helped me resolve the issue I had. The Customer service at VQ is on point and they do help you. Thank you very much Chelsea for your help.”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,205 reviews