Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,201 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

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Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

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“Very professional and clined oriented. Quick response, solved my problem within a day. I am totally satisfied with the service and the quality. Recommend!”

Helpful Report

Posted 1 year ago

“Very responsive, fantastic service”

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Posted 1 year ago

“Great quality athletic clothing”

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Posted 1 year ago

“Amazing and kind customer service. Always ready to help. Responding fast. Just great, keep it up!”

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Posted 1 year ago

“I recently had an issue with product sizing which was resolved quickly by customer services and my return was very quick. Chris made that happen by sending me a different size. Can't fault the service Thank you Chris”

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Posted 1 year ago

“vq help center resolve my problem in very short time . thanks to Melissa from vq help desk”

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Posted 1 year ago

“They went above and beyond for me, not only product quality but customer service!”

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Posted 1 year ago

“Tara was very kind, helpful & understanding toward my situation. I had the wrong sizes for most items & She made my exchange a good experience. Happy customer here & i will return.”

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Posted 1 year ago

“Excellent customer experience, the team is attentive and very responsive. If you are unlucky enough to come across a unscrupulous carrier, don't worry, the team is there to help and provide a solution to your problem. A big thank you to Melissa and again congratulations on the quality of the products.”

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Posted 1 year ago

“Always prompt delivery. Love all the products I've ordered. Customer service are brilliant and have been very helpful in dealing with any queries that have arisen. Couldn't recommend this brand enough.”

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Posted 1 year ago

“Initially requested an exchange and Chris could not have been more helpful - responding quickly and with clarification. Received the order and it was exactly as requested and made to a very high quality. Shall definitely be shopping with VQ again.”

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Posted 1 year ago

“One of the best brand”

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Posted 1 year ago

“The stuff I ordered didn't fit. I emailed them and got a response immediately. They sent me information on how to exchange. Unfortunately, they didn't have one of the items in stock so they refunded me immediately for it and have dispatched the other exchange items already. The only thing that could make it better is it they provided free return postage label as it cost me £5 to send it back, but other than that, they're great and good quality products.”

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Posted 1 year ago

“Just returned some items, super speedy and helpful team! good customer service!”

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Posted 1 year ago

“I have never experienced an online company quite like this! Emails were always promptly replied. All details regarding my exchange process were clearly explained with options that is most convenient to me. Most of all, the customer service representative, Chris was giving genuine positive helpful vibe throughout the whole interaction. Yes! You have to pay for return postage cost yourself! But I really don’t mind paying that again for this kind of service. Well done VQ!”

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Posted 1 year ago

“Great products . And great customer services and very quick reply’s to emails and queries etc .”

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Posted 1 year ago

“Chris was very efficient and helpful with my exchange. When I first emailed to request for the return item, within 24 hours I had a response. Once returned (excluding the weekend) I received a reply within 24 hours to advise my item has already been dispatched. Overall I’m am very pleased with the service, I would definitely recommend, the quality of the clothing is excellent and I can’t wait to continue to shop with them in the future.”

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Posted 1 year ago

“Awesome customer support and fast resolving issues”

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Posted 1 year ago

“Very good clothes, I like the new collections! I had an issue with a hoodie on my last order, but Chelsea helped me, and everything was fixed within 24 hours. Many thanks!”

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Posted 1 year ago

“Amazing shopping experience and great customer support!”

Helpful Report

Posted 1 year ago

Vanquish Fitness is rated 4.8 based on 3,201 reviews