Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,205 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1 of the best Brands i used in my whole life. Once had little issue with joggers but a lady Called Charlotte from customer service answered to my email really fast and were very helpful. big Kudos to her”

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Posted 3 years ago

“Meine Bestellung wurde umgehend bearbeitet, Vanquish gab sich alle Mühe die entstandene Problematik zu lösen. Insgesamt bin ich sehr zufrieden”

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Posted 3 years ago

“Charlotte was extremely helpful in sorting out some problems I had with my order. She provided very attentive and streamlined customer service.”

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Posted 3 years ago

“Amazing customer service”

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Posted 3 years ago

“I had an issue regarding the quality of a product, my advisor Jordan was quick to respond, empathetic with my concerns and was able to resolve the issue fast and effectively. I can't fault the customer service. I have been a long time customer of Vanquish and this is the first time I have run into an issue of product quality so I view it as an anomaly. I will continue to purchase apparel from Vanquish, and a special shout out to Jordan for being an excellent advisor.”

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Posted 3 years ago

“I got good help when my pants were broken. I sent mail and got the best service from Jordan! thank you very much for good service. everything was very good and I always come to shop on this site! :-)”

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Posted 3 years ago

“the customer service is excellent”

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Posted 3 years ago

“I ordered some joggers and a tank top. One of the joggers was a different collection than the one that I initially ordered. However, the issue was promptly resolved. The customer service representative, Charlotte, was very helpful and willing to compensate for the inconvenience. I have to say, I am very impressed with the quality of both products. The material is the best that I own and I am very pleased.”

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Posted 3 years ago

“I ordered several items from here, one I didn't like and sent it back to be replaced by something else. The returns form was easy to follow and the item was acknowledged the very next day by VQ and the new item was also shipped. Chris from VQ contacted me via email to let me know the item had been replaced and shipped. Can't ask for a better service then that.”

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Posted 3 years ago

“I emailed Vanquish initially querying an order too see when it would be dispatched. I received a reply within a few hours which was a pleasant surprise. My advisor Jordan was extremely helpful and gave me the response I was looking for. I had also sent back a couple of shirts to exchange & refund as I wanted a different size for one and a refund for the other - I then enquired with Jordan if I could change the refund into an exchange for another shirt as I have been really impressed with the quality of the items I bought and kept. Again Jordan responded to me within 24 hours confirming this was absolutely fine and I have just received my confirmation of the order for the exchanges I requested. Incredibly impressed with the customer service I have received and will definately be back again. Thanks Jordan !”

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Posted 3 years ago

“I had a problem with a pants and in 24 hours they solved it for me! the deal is great”

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Posted 3 years ago

“Happy with purchase and also great customer service as had to return item due to size.”

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Posted 3 years ago

“Jordan is perfect”

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Posted 3 years ago

“My order arrived correct and very quickly. Unfortunately, one of my items arrived faulty so I reached out to customer service who were fantastic. Jordan offered a fast and effective resolution. Great job guys!”

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Posted 3 years ago

“they are so helpfull and kind response.”

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Posted 3 years ago

“Thank you very much for your kind and polite response. I'm glad I was able to solve the problem quickly.”

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Posted 3 years ago

“Clothes look pretty good quality. Service by Charlotte, very clear, fast and respectful!”

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Posted 3 years ago

“Great company, this is now my second order. Clothes great quality. Had an issue with one of my items and when I contacted them, their reply was fast and efficient. Charlotte the customer service representative offered two options in favour of the customer. Great customer service, fast, efficient and friendly and quickly turned a negative issue into a positive one. Postage good. Delivery I would say is super quick.”

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Posted 3 years ago

“the hoodies en sweatpants are great!”

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Posted 3 years ago

“Quick response and helping from customer service, that is the service that I like”

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Posted 3 years ago

Vanquish Fitness is rated 4.8 based on 3,205 reviews