Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,259 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

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“Thanks to Chris for sorting my exchange until Chris sorted this out my return hadn’t been seen but all sorted now and new size on it way”

Helpful Report

Posted 2 years ago

“Thanks to Chris for sorting my exchange until Chris sorted this out my return hadn’t been seen but all sorted now and new size on it way”

Helpful Report

Posted 2 years ago

“Quality joggers, quick delivery and fast processing of the returned items that were too big. Will definitely be ordering again! Thanks to Chris, for the prompt update on the returns.”

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Posted 2 years ago

“Speedy response, with friendly high quality customer service! Highly recommend brand to new customers. Full refund received quickly with no issues. Great products and excited to see brand grow!”

Helpful Report

Posted 2 years ago

“Purchased 2 pairs of jogging bottom and a top for my boyfriend as a Christmas present. Lovely quality and fit, and a very speedy delivery. Unfortunately, I had to return the top as I had ordered the wrong size. The refund process was also very straightforward (special mention to my VQ advisor, Chris, for his assistance) 👍”

Helpful Report

Posted 2 years ago

“Very Good service, Even though the prosess was longer than usual. In the end i got my clothes, and am very happy about That.”

Helpful Report

Posted 2 years ago

“I had a small tear in one of my garments, unfortunately, through no fault of my own. I reached out to VQ and within a couple days, with ease, I recieved a gift voucher for £40, which was more than I paid for the garment in the first place. Very happy with the Service, Chris & Chelsea were very helpful, informative, apologetic, professional and I as a big fan of VQ I feel very valued as a customer. Thanks VQ , HIGHLY RECOMMEND !”

Helpful Report

Posted 2 years ago

“Products are top quality, look good and wash well. Delivery was efficient. Customer service has been amazing. Charlotte was friendly, responsive and very quickly resolved a problem over the festive season.”

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Posted 2 years ago

“O had an issue with a wrong garment and they solved very quickly, thank you very much for your kindness and congratulations for your excellent customer service 😃”

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Posted 2 years ago

“Super équipe même avec la différence de langue.”

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Posted 2 years ago

“Thanks vherlote.”

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Posted 2 years ago

“Some of the best quality tops and t-shirts I have purchased! I ordered a jumper and trousers and when delivered noticed that they were too big so returned them. Chris from Vanquish got back to me an processed the refund with no issues. I’ll be a returning customer”

Helpful Report

Posted 2 years ago

“I won't even give a star but it doesn't allow me to give a response without a star. I ordered 18 Nov and my order still hasn't arrived. My order is lost and I was promised that the order would be shipped. When I queried again, they informed me that there were items missing from the order hence the delay. No one informed me I followed up again for an expected ETA for dispatch and again I was told that it would be dispatched but no shipping details sent I have sent over 20 emails to try and resolve my order and now after my last 3 emails, no one is responding. I spent alot of money on the Black Friday Sale for terrible service. I hate leaving bad reviews but with no response what recourse do I have? There is no contact numbers and what seems like automated responses”

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Posted 2 years ago

“Great clothing”

Helpful Report

Posted 2 years ago

“Seriously Recommend Not Purchasing. Here's Why. Seriously recommend not purchasing, I'll tell you why. I'll add a star for Chelsea. So many errors from Vanquish. I've ordered lots of VQ clothing over the years but this experience was by far the biggest retail nightmare I've had. 1: Nov 24 Ordered. Automatic address finder produced wrong post code. Typing manual address seems to be overridden by the automatic address finder. 2: Chelsea from customer services seems lovely BUT the responses to emails are semi-automated. Appears that they see keywords in emails instead of reading the problem in full and replying with correct resolutions. 3: I gave the correct address, VQ Customer services confirmed re-delivery. Sound? 4: Day before delivery, I get refund issued and delivery is cancelled. Checked the FedEx tracker and the correct address was not even in the order. 5: Contacted VQ "Sorry here's 10% off next order".”

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Posted 2 years ago

“My issue got resolved. awesome service”

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Posted 2 years ago

“Worst online shopping experience EVER Placed an order 25 days ago Still waiting The customer service doesn’t even know where my order is Their responses are as if Im talking with a robot Nothing to do with the actual problem”

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Posted 2 years ago

“Customer service was awesome and Chelsea was quick to respond and resolve my issue. Never had an issue with there clothing before but glad to see they made it right when I did.”

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Posted 2 years ago

“Amo comprar en vanquish, muchas gracias la atención fue 10/10 y los productos increíbles”

Vanquish Fitness 5 star review on 16th December 2022

Helpful Report

Posted 2 years ago

“I was wrong text my address at Japan then I bought some items. I didn’t know to near receive day. So I was knowing then that back on way for UK. So I sent a mail for vq customer center. They quickly reply to me and It was resolved quickly. Thank you I appreciate it. VQ is Good team.”

Helpful Report

Posted 2 years ago

Vanquish Fitness is rated 4.8 based on 3,259 reviews