Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,201 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tara was really nice to me! She helped me with a incident I had with a product giving a few options and winning my trust back with the brand. So grateful!”

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Posted 1 year ago

“Vanquish clothing fits perfect and is really comfortable, had a slight mishap but the customer service from Tara at the service centre was brilliant. Her response was immediate and i felt ao grateful for her service, she is a credit to Vanquish. Thanks again for your excellent service.”

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Posted 1 year ago

“I've got a little problem with one of my products and Tara was really nice and helpful. She even gave me more than one option to solve the incident. Can't be more satisfied with her treatment!”

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Posted 1 year ago

“I recently purchased two products from Vanquish Fitness and I couldn’t be happier with my online shopping experience. I had to exchange some products (I am not as bulked as I thought I am :D) and the customer service was exceptional, as they made sure I knew how to return the items correctly and kept me updated throughout the entire process. When I had a question about the return procedure their support team responded promptly, friendly and professionally (shoutout to Chris!). I am thankful for the help Chris provided! I’m thrilled with the quality of the item and the customer service and will definitely shop at Vanquish Fitness again in the future. Highly recommended!”

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Posted 1 year ago

“Absolutely loving the items! Top quality. I’m most impressed with the oversized tees and 4” shorts. That’s my style, ideal for lifting in comfort. Recently had to send some items back and although it took a week to get picked up, after sending 2nd class, I was sent some awesome replacements back in no time.”

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Posted 1 year ago

“I needed to exchange a t shirt that was a birthday gift for someone. CHRIS was my representative at Vanquish and was extremely helpful. He emailed me with clear instructions and kept me informed of when the replacement vest would be dispatched. 5 stars to Chris and Vanquish for TOP CUSTOMER SERVICE.”

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Posted 1 year ago

“absolutely amazing service”

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Posted 1 year ago

“Tara from vanquish offered great customer service and updated address on my product ensured I got it on time. Also great product.”

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Posted 1 year ago

“Great customer service from Chris. Helped me get my exchange sorted and was prompt with communication.”

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Posted 1 year ago

“The quality of the clothing is the best by far! Ive had Gymshark, MyProtein and Chosen Few but Vanquish is much better quality all round. I wont go anywhere else now after buying a few items from here!”

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Posted 1 year ago

“Great quality clothing! Melissa from customer service was a great help getting some order questions resolved! Quick responses and full answers.”

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Posted 1 year ago

“A blend of fresh design and perfect fit”

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Posted 1 year ago

“Got my shirts but sent it back for size exchange. On the return the package got lost and was not found. Even it was not Vqfits issue they solved it with generous and goodwill and re-sent the shirts with correct size to Switzerland. Anazing customer support especially Melissa who took the case and re-solved ASAP. Thank you again Melissa!! Btw: The shirts auality are top and perfect. Will buy soon again!!!”

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Posted 1 year ago

“Order #945050 . NO ANSWER FROM VQ, PLEASE RESPOND Order #945050 . VAESSEN FROM BELGIUM. I ORDERED 8 ITEMS AND ONE OF THEM WAS FAULT. I SENT AN EMAIL PROVIDING PICTURES AND I GOT A RESPONSE FROM A LADY CALLED CHELSEA. SHE PROMISED ME TO RE-SHIP THE ITEM WHAT WAS WRONG AGAIN TO ME .SHE TOLD ME IWOULD GET AN EMAIL WHITH TRACKING NUMBER WITHIN 48 HOURS, NOW WE ARE 5 DAYS LATER AND DESPITE EMAILING THEM AGAIN I DID NOT HEAR ANYTHING SO FAR . THEREFOR NOW 3 STARS. THIS MAY CHANGE DEPENDING ON THEIR REACTION .”

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Posted 1 year ago

“Helpful customer service and speedy dispatch of item after I ordered the wrong size”

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Posted 1 year ago

“Wearing the best clothes ! And best costumer service”

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Posted 1 year ago

“Excellent communication when I needed a return and was quickly sent out. Great customer service from CHRIS.”

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Posted 1 year ago

“Chris was extremely helpful with my exchange, the process was easy and I had a really quick response. Thank you”

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Posted 1 year ago

“Fantastic customer service skills along with excellent quality clothing! The two most important points covered. I ordered a large parcel from vanquish fitness as a friend has a few of their t-shirt which are a lovely quality and feel. I actually ordered X2 of each T-shirt by mistake and needed to send those back with my other items to reorder in a smaller size. I was unwell and unfortunately couldn’t return the parcel myself so a friend did so before the cut off return date, unfortunately she couldn’t find the proof of postage so I decided to message Vanquish to check if the refund had been processed - it had been 7 days so not too long but I was worried due to the amount I spent being just over £500. I assumed I’d had to ring the post office and go on a wild goose chase to find my parcel but thankfully none of that was necessary. Melissa was extremely helpful and polite and found my parcel straight away and issued the refund literally straightaway. With other online retailers I’ve had absolutely nightmares with similar problems so I’m over the moon with the customer service! A store I’ll definitely come back to and so will my house mates!”

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Posted 1 year ago

“Quick delivery, good quality of clothes and size as described on website. Quick and efficient response from the admin.”

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Posted 1 year ago

Vanquish Fitness is rated 4.8 based on 3,201 reviews