Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,206 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 3,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

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“My son loves Vanquish gear, so I bought him a pair of sweatpants for his birthday. Unfortunately, a hole ripped in them after 3 days, but Charlotte was unbelievably helpful in resolving the issue - great customer service!”

Helpful Report

Posted 4 years ago

“Really impressed with the customer service - Charlotte was excellent in promptly dealing with my query and resolving a technical issue with my order.”

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Posted 4 years ago

“Good quality products. Amazingly helpful customer service by Chelsea. Highly recommended!”

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Posted 4 years ago

“Good quality products. Amazingly helpful customer service by Chelsea. Highly recommended!”

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Posted 4 years ago

“great brand and quality always up to a great standard”

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Posted 4 years ago

“A piece of my order was a bit damaged. After reporting this, they directly offered a solution. I can only say: thank you VQ, for the great service and great products!”

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Posted 4 years ago

“Excellent Service and very fast to respond to any emails, the company got in touch with me to verify my payment and was sorted within 24 hours and cant wait for my stuff to arrive. My Representative was called Charlotte and she couldnt have helped any more. Thankyou.”

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Posted 4 years ago

“Really good customer care ! Charlotte was great, fast responses to emails and sorted my problem without any hassle :)”

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Posted 4 years ago

“They lost my package and then i had to pick another color because they didnt have my size anymore but they did offer me a refund or to get other things it was frustrating but they did offer me super fast shipping to i guess its all good. They were super nice about it”

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Posted 4 years ago

“Great fabric and great support!”

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Posted 4 years ago

“Quick returns procedure, and prompt response! Looking forward to further purchases as the oversized t shirts are great quality!!”

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Posted 4 years ago

“Charlotte provided an amazing customer service experience. It has been a long long time since I’ve had this level of service. Fast, efficient and understanding combined with expertise and relevant knowledge. I know of many business’ that could take note of this quality of service! Will definitely shop again!”

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Posted 4 years ago

“Delivery was quick although the item was too small, I had no issues with returns which was quick and effective. Which was resolved by my advisor Charlotte.”

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Posted 4 years ago

“I had an issue with one of the items that I recently bought and I was overwhelmed because it was addressed and resolved quickly. It shows that they care about their customers. Thank you”

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Posted 4 years ago

“Charlotte did a very good customer service. She answered fast and I was happy how she dealt with it. She offered me a replacement or a gift card. Thanks again charlotte.”

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Posted 4 years ago

“Thanks Charlotte for your prompt response and swift resolution. So helpful. Great customer service counts for a lot!”

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Posted 4 years ago

“Thank you Chelsea for your contribution so much. I am more confident in your product.”

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Posted 4 years ago

“I know a story with your after-sales service, what you usually do, a product that makes me confident that VQ will be the one that I wear regularly.Thank you”

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Posted 4 years ago

“Customer service very polite and efficient! Shout-out to Chelsea and Charlotte, helping me for a solution about my lost package!! They even gave me a gift card!”

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Posted 4 years ago

“Great help”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,206 reviews