Vanquish Fitness Reviews

“ I promptly returned the items via tracked delivery and filled out the returns form on their website. ”

“ After ordering joggers and hoodie to be sent back as joggers didn't match hoodie and was explained on the returns note, I got sent the same again not even acknowledged the photos I had sent over. Disappointed with the service from Chris 20/04/22 STILL NO REPLY TO ME EMAIL SINCE 15/04/22 Poor poor service ”

“ They make their customers pay for returns, so it cost me $57 on a $115 order, since I'm in the U. ”

“ Clothes are good quality. Go a size bigger than you normal size. Disappointed though as no free returns unlike rival brands. Won’t be shopping with them again based on this. Overall cost is to expensive. ”

“ According to their policy as a customer, if you are looking to exchange product or receive a refund it is mandated (we do not yet offer a free returns service, so you will need to cover return postage cost) that the customer pay for return shipping. ”

“ According to their policy as a customer, if you are looking to exchange product or receive a refund it is mandated (we do not yet offer a free returns service, so you will need to cover return postage cost) that the customer pay for return shipping. ”

“ It makes me question how the returns department in this company is run- that they can’t count 2 T-shirts in a returns parcel, read the returns form in the parcel or reply to any emails. ”

“ I then chased for weeks to get a reply, which I did not get and which resulted in me sending the item back to Vanquish via tracked post on 14 December which arrived at Vanquish’s returns centre on 17 December. ”

“ Awful customer service. They scam you on returns. They don’t reply to emails. Don’t spend money. ”

“ So I’ve bought a number of items from this company and out of say 5 different pieces only 2 have fit correctly (I’m 5”9 with an athletic build, so you would think I’d have better luck) however it’s not been the sizing that’s the issue but the awkward design and tapering! Seriously a lot of their clothing is just terribly designed! To add insult to injury their returns system is overly complicated and must be paid for by yourself (oh and by the way they only offer a voucher not a full refund!!) add this to the fact that the last thing I sent back has been ‘lost’ by them and they’ve refused me a ‘refund voucher’, even though I used recorded delivery and they signed for it and all in all you have a terribly ran company that’s surviving on nothing but instagram marketing and a couple paid reviews from the odd ‘influencer’. ”