Vanquish Fitness Reviews

4.8 Rating 3,152 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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I have ordered a package from here and paid $29 for shipping for DHL express which is supposed to come within 2-3 days. However, the package had trouble as it required government ID to verify it to go through customs. However the name I had put in to buy the products was different to my government ID hence after multiple tries of submitting it did not allow. I emailed Vanquished Fitness for customer support and still have not received a reply. Someone please help.

Helpful Report

Asked by Sam (1 year ago)

Service après vente DÉPLORABLE. Commande reçue : déjà il manque un article (qu'ils étaient censés me renvoyer mais jamais rien reçu et cela fait déjà 1 mois..), ensuite je décide de renvoyer les deux autres sweats : Je paye donc 17€ de frais de retour pour un colis avec suivi. Le colis arrive dans leur locaux et là comme par magie plus une seule réponse. Je me retrouve avec 140 euros dépensés, 17 euros de frais de ports payés et pas un seul article reçu. J'ai tous les screen et preuves d'achat/envoi etc mais absolument pas la moindre réponse du SAV. Passez votre chemin. Vendeur pas du tout sérieux. Extrêmement déçu. Dernière commande sur leur site.

Helpful Report

Asked by Le fevre (5 years ago)