Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,207 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,207 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charlotte dealt quickly and efficiently with my return and kept me informed of the process”

Helpful Report

Posted 5 years ago

“A little delay but its all worth it good customer service and good quality 😊👍”

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Posted 5 years ago

“Despite the fact that my order got lost first time they send it, they replied to all my emails really quick helping me as much as they could and they send me one new order within 3 days by DHL express. The waiting was deffo worth it at the end. Thank u so much Charlotte for your help!!”

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Posted 5 years ago

“Great customer service! Needed to exchange the size of few items, and I have sent it back and they emailed me straight saying received and sorted my items and the ones they didn’t had they gave open option to replace it .”

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Posted 5 years ago

“Delayed and incorrect delivery at first, but able to resolve with active customer service in good manner. I appreciate the express overseas delivery they provided for make up.”

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Posted 5 years ago

“Very satisfied with clothes and customer service! I had a small hole in the pants I ordered. I sent a email, and got a reply the day after! Chris helped me to sort out the problem and gave me a gift card, in value of my item. Very satisfied! really recommend vanquish!”

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Posted 5 years ago

“The customers service was good we resolve the problem very quickly”

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Posted 5 years ago

“The customer service was excellent! I know that any issues I have with Vanquish products will be rectified by their excellent customer service team.”

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Posted 5 years ago

“Made an order, didnt receive it, but my advisor Charlotte helped me and everythig has been rectified, very good customer service”

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Posted 5 years ago

“Great customer and returns service! Quickly dealt with and refunded immediately. Can’t wait to reorder Happy customer 😊”

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Posted 5 years ago

“Excellent customer service and returns service! Quickly dealt with and refunded! Happy customer! Can’t wait to reorder 😊”

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Posted 5 years ago

“Ordered in November, item hadn’t arrived by mid Jan, messages VQ on Facebook and everything was rectified very quickly”

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Posted 5 years ago

“The success of this fast growing fitness clothing Brands is explained by the quality of the fabric, the attention to the details, their reliability and the high level of their customer care. It's easy to write positive review when all gone right but it is even more rewarding when the feedback was given when something gone wrong as I experienced! I've found a tiny hole in one item really close to the embroiled logo, it could happened during the embroiled process, and it looks more a defects than the normal wear. When contacted the customer care, my advisor Chelsea apologize about the experience and offered me support and an easy solution. Really a reliable Brand!”

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Posted 5 years ago

“Very good service. I was helped by CHARLOTTE”

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Posted 5 years ago

“Good customer service. Charlotte was extremely helpful. And she found a solution quickly.”

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Posted 5 years ago

“Good customer service. Answered very fast and solved my problem with a damage trackpants.”

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Posted 5 years ago

“Purchased the Exodus Shorts and Eclipse Tapered Sweatpants, both in medium. Amazing quality, the Sweatpants were tight so will have to order a large, they're clearly meant to hug your shape but just note they are a very snug fit. Shorts are the best quality shorts i've purchased in a long time. Not a big fan of the returns process, a little convoluted and not free unlike some competitors which is the only reason for only giving 4 stars...VQ is a 5 star product”

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Posted 5 years ago

“good stretch. the size of latest T-shirts seems to d slightly lager than that of previous version. customer service especially Chelsea is excellent.”

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Posted 5 years ago

“good stretch. the size of latest T-shirts seems to d slightly lager than that of previous version. customer service especially chelsea is excellent.”

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Posted 5 years ago

“The customer service is very good their representative chelsea help me a lot for my parcel related queries very well every time she was asked for very quick reply i m getting about any query of my order.”

Helpful Report

Posted 5 years ago

Vanquish Fitness is rated 4.8 based on 3,207 reviews