Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,205 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

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Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue returning an item. Staff were fast with replies, whilst being polite and concise! Ultimately this led to the issue being resolved! Big shoutout to Chelsea :)”

Helpful Report

Posted 4 years ago

“My exchanged goods was sent to me literally few hours after the returned goods was received...great work Chris”

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Posted 4 years ago

“Chris dealt with my exchange the same day it was received back to them so can’t ask better than that. A swift direct email (not a generic email) and replacement order confirmation so I knew it was acted on and my exchange item is on its way. I have many pieces form VQ, quality stays wash after wash and so does the size, never shrinks unlike some others. Only thing which would be great is if the company offered free returns but perhaps it’s something in the future”

Helpful Report

Posted 4 years ago

“Ropa de buena calidad y un servicio de atención al cliente muy eficiente y rápido. Chris resolvió mis cuestiones al momento. Gracias”

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Posted 4 years ago

“Fast Delivery, 10/10 for customer service and returns, would definitely recommend. Fitness clothes flattering and comfortable”

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Posted 4 years ago

“Best costumer service I’ve ever had, fast help with the problem!”

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Posted 4 years ago

“I purchase a pair of joggers for Christmas and really liked them. However, after wearing them once, I found a hole where the monogram was stitched. I contacted customer service, and Chelsea was extremely helpful. She asked for a photo of the joggers, apologized for the defect, and offered me several solutions, including a refund. I chose to receive a gift card that would cover the cost of the joggers plus shipping. I will definitely use it for a new pair. I really appreciate the professional way Chelsea and Vanquish handled my issue.”

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Posted 4 years ago

“Fast response Good customer service Quick fixing problem”

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Posted 4 years ago

“Quality Customer Service and very fast to respond, Sent one of my orders back for a refund and it was refunded the next day. Chris dealt with my request and i cant fault anything. Thankyou will definatly be using these guys alot.”

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Posted 4 years ago

“I just had a great customer service experience with Vanquish. Jordan dealt with an issue in my order and he responded to my email straight away and things were sorted immediatly. I was very impressed and will definatly be shopping again with Vanquish. Thanks again Jordan :)”

Helpful Report

Posted 4 years ago

“There was a slight problem with a item of clothing being out of stock, Charlotte emailed me back straight away to solve this problem by giving me a refund which I got really quick, thank you for your time and effort to help me. Very pleased with the customer service they have :)”

Helpful Report

Posted 4 years ago

“I had a problem sending my package, but Charlotte was able to fix it without a problem.”

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Posted 4 years ago

“Customer support was very good!! thanks Chelsea!!”

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Posted 4 years ago

“Me resolvieron el problema con una camiseta defectuosa en muy poco tiempo y la persona que me atendió CHARLOTTE muy atenta y con mucha educación en todo momento”

Helpful Report

Posted 4 years ago

“This company was fantastic, my item got lost with no fault of there own, CHELSEA was very helpful and resolved the issue very quick what lovely to see since not many other brands would do this so I will defo be recommending you guys to my gym friends My adviser was CHELSEA”

Helpful Report

Posted 4 years ago

“I recently took delivery of a gym set which arrived with several dirty marks on. I emailed VQ and was really impressed with the customer service. Which was very quick and they rectified the issue straight away. My advisor was Chelsea.”

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Posted 4 years ago

“This is only the first time of many orders i have placed. Parcel didnt get delivered, not their fault. as soon as i contacted Vanquish and within an hour a new package was sent out express delivery. Very happy!”

Helpful Report

Posted 4 years ago

“I was recommended to Vanquish by a friend of mine 6 months ago. Now it’s the only gym clothes I wear. Value for money is excellent. I recently had to return an item for exchange and the process has been really efficient, especially as I was outside the standard return times, the customer support I received from Chelsea was excellent 👍”

Helpful Report

Posted 4 years ago

“There was a problem with my order, but they helped me eventually and reshipped it now. Thanks for service”

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Posted 4 years ago

“Great service probided by Chelsea”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,205 reviews