Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,201 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

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“Awesome customer support, thank you Tara!”

Helpful Report

Posted 1 year ago

“Absolute best customer service from Chris I have ever experienced. We had a minor issue. I sent an email and the response was within 10 minutes. The issue was resolved the next morning and we are so pleased!!”

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Posted 1 year ago

“I wanna thank personally to Chris from vanquish costumer service team for the detailed response and attention of my order problem. Thank you for solving the situation!”

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Posted 1 year ago

“Good service! Good prices! I bought a shirt with a spot and they solved the problem quick.”

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Posted 1 year ago

“Great quality products, ordered wrong size and they sorted straight away. Chris in customer service was super quick and sorted replacement items. On the oversize tees though unless you are huge I would recommend going a size down, I am 5ft 11 and 105KG and the Large drowned me - so have gone medium 👍”

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Posted 1 year ago

“First and foremost excellent, high quality products. I recently had an issue with a slightly damaged item which was resolved quickly and professionally by Chris. These guys go above and beyond in their product and customer service.”

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Posted 1 year ago

“I discovered VQ from a friend in the gym and after browsing the website I made my first purchase which arrived very fast and the product exceeded my expectations in quality. So far I have done 3 more purchases 1 present for my girlfriend which unfortunately did not fit in size, so I had the return/refund process done and was surprised with how fast was the process and decided to have a gift card to buy more in the store instead of a refund. Great brand and compay.”

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Posted 1 year ago

“SCAMMERS: These companies are so quick to take your money but when it comes to returning it that is another story. Customer service needs some serious work. It has been a month since I returned an item and I have still not received a refund. I have tried to reach out via email, no response. I am seeing stories being posted on there Instagram account so there is some sign of life, sent them a DM which no one responded to. I am now in the process of reporting them to trading standards.”

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Posted 1 year ago

“Love Vanquish, the quality and designs are amazing.”

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Posted 1 year ago

“the price is average on the market. Service 5/5. Always ready to solve all problems regarding clothing delivery, return or exchange. It is very pleasant that there are such companies where such a high level of service has been served. Delivery to another country also does not have to wait long”

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Posted 1 year ago

“Ich mag besondere Dinge sehr. Vanquish bietet einzigartige Fitness Outfits mit überragender Passform an! Meine neue Kleidungsmarke Nr. 1 Außerdem hatte ich Kontakt wegen einer Kleinigkeit mit dem Support. Chelsea bot mir prompt einen sehr fairen Lösungsvorschlag an. Die Lieferung nach Deutschland ist auch sehr zügig (3 Tage). Alles in allem ausgezeichnet bei Vanquish”

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Posted 1 year ago

“Shout out to chelsea for the awesome response. Very helpful!”

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Posted 1 year ago

“My package was lost and with the great help from Chris from vqfit, we can finally get the items! Great service!!”

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Posted 1 year ago

“Unfortunately products did not fit. Sent to be returned, processed and refunded the next day.”

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Posted 1 year ago

“Great customer service, thanks to Chris who sent my item back to me.”

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Posted 1 year ago

“Excellence service from Chris my advisor from Vanquish Fitness!”

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Posted 1 year ago

“I ordered a t shirt and shorts for my holiday. The goods were delivered and really good quality but t shirt was a little large I sent the t shirt back and asked for the size below but only had a few days until my holiday. Chris emailed me the same day VQ received my return, to confirm the exchange was done and I would get my t shirt before my holiday! This was excellent service.”

Helpful Report

Posted 1 year ago

“Great product but even better customer service. They really seem to care that you’re happy with your purchase.”

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Posted 1 year ago

“Customer service was correctly organised and our questions were properly answered. Returns are quick and easy.”

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Posted 1 year ago

“Excellent brand and service throughout”

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Posted 1 year ago

Vanquish Fitness is rated 4.8 based on 3,201 reviews