Vulcan Strength Training Systems Reviews

Name: Vulcan Strength Training Systems
Address: 655-H Pressley Rd, 655-H Pressley Rd, North Carolina
Rating: 4.77

4.8 Rating 3,402 Reviews

95 %

of reviewers recommend Vulcan Strength Training Systems

4.8

Based on 3,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Vulcan Strength Training Systems:

Vulcan Strength Training Systems is US veteran owned company and primary supplier and innovator of high quality strength training equipment. Vulcan Strength Bumper Plates, Olympic Barbells, Kettlebells, Squat Stands, Rigs and Racks are used in Crossfit and Olympic weightlifting gyms all over the world.

Visit Website

Phone:

8779864313

Email:

vulcan@vulcanstrength.com

Location:

655-H Pressley Rd,
655-H Pressley Rd
North Carolina
28217

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Vulcan Strength Training Systems 5 star review on 17th October 2024

Michael Monceaux Michael Monceaux

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to work with - professional, prompt and great product.”

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Posted 3 years ago

“Prompt and professional service throughout. Alpha Bumpers are an outstanding product.”

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Posted 3 years ago

“Dumbbells are great quality. Will look to fill out the rest of the set when they come back in stock.”

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Posted 3 years ago

“Great product. Shipped quickly.”

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Posted 3 years ago

“The Alpha bumpers I bought are excellent! A little pricey when compared to other companies but worth it!”

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Posted 3 years ago

“Very pleased with the Alpha Bumper plates”

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Posted 3 years ago

“Amazing equipment and timely delivery - couldn’t be happier.”

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Posted 3 years ago

“I ordered a pair of black bumper plates from Vulcan; they were the first purchase of my home gym, yet the last to arrive. The time it took to arrive was outside the range they specified, yet customer service argued with me over it. Even more disappointing was the fact that the plates were scuffed and scratched when they arrived. I didn’t even want to deal with this company anymore, so I got rid of them right away instead of needing to pay a ridiculous $20 restocking fee for a return. I would give 0 stars if possible. I should have known from looking at their site that Vulcan is a third tier company and lacking in every aspect of its industry. Neither their products nor their customer service are of the quality they need to be at. I will never make the mistake of doing business with Vulcan again.”

Helpful Report

Posted 3 years ago

Hi Benny, Thanks for your comments. Your order was shipped within the specified time on our website. 1-10 business days. The order was placed on Nov 2nd and was shipped on Nov 6th. We apologize if there is any misunderstanding. We do not guarantee or estimate any delivery dates by the shipping carriers that perform the shipping and delivery service. You can see this information in the FAQ's on our site as well as your order confirmation. Rest assured Vulcan Bumper Plates are a proven top-tier product that will offer you many years of service without fail. Please do not hesitate to contact us if you have any issues with your product as they are covered under a 36-month performance warranty.

Posted 3 years ago

“Seems like a great company to me! This was my first time ordering from them, I had to get alerts because the plates were sold out. Seamless transaction, great communication, good experience overall!”

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Posted 3 years ago

“Fast shipping. Good Price. Great quality”

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Posted 3 years ago

“Love my Alpha plates. They look great and have a nice low bounce. Arrive quickly and well packaged.”

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Posted 3 years ago

“Spectacular quality and ruggedness!! Only issue is not enough available!!”

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Posted 3 years ago

“I love the plates I purchased from Vulcan. They’re high quality and look great!”

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Posted 3 years ago

“Fantastic Dumbbells. Great balance, grip, and compact. So glad we bought them!”

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Posted 4 years ago

“Everything I've gotten from Vulcan has been great!”

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Posted 4 years ago

“I gave this product two stars because it arrived intact and on time. I removed three stars because the product does not perform well. The sleeves do not spin freely. They stick, grind, and even make an audible squeak as they “spin” under load. When the sleeves rotate, the bar rotation is influence by them. For example, when performing a clean, as you catch the bar in the front squat position the plates rotate from the pull. In a normal bar the plates and sleeves would rotate independently from the bar and you would not feel the bar rotate at all in your hands due to the sleeve rotation. This bar rotates with the plates and sleeves due to the drag, which causes the barbell to roll up onto your neck in the front squat and rack position. This is especially dangerous when the weights get heavy. This rotational “follow through” is similar with the snatch, as well. Again, very dangerous. I voiced my concerns to customer support and was told to drop heavier weights overhead and the sleeves will break in. I was also told I could lubricate the bushings. Already too much work to be done on a brand-new bar, but I did as was suggested to no avail. Two months later and the bar has not improved. I’ve continued to reach out (even sending in videos of the problems) because I wanted to give Vulcan a chance to remedy the situation, but it is clear they aren’t concerned with the performance of their product. They have said that unless the sleeves stop spinning, fall off, or the bar bends they aren’t responsible for poor performance. I’m disappointed in the product to say the least, but more so in the support. I’ve purchased many barbells, and none have been this bad. In the last email exchange, I was told the sleeves either spin or they do not spin at all. This is the dumbest statement I’ve ever heard. Which sort of sums up my experience with this company’s customer support. Please save your money and purchase a barbell from a more reputable company who will stands by their product(s).”

Helpful Report

Posted 4 years ago

Hi Darin, Thank you for your comments. Unfortunately, we are unable to resolve any technical issues via the reviews portal. It appears that one of our team has been in contact with you and is waiting for you to provide some information to further assist you. Please provide that information to the team member, Thank you.

Posted 4 years ago

“Great company.”

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Posted 4 years ago

“Vulcan is good quality and has great shipping options.”

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Posted 4 years ago

“Great Price, Free Shipping, Great quality. I have only had my bar for a week but it rocks.”

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Posted 4 years ago

“Vulcan has been my go to for all my strength training needs for a little over 2 years now. From the product, shipping to customer service, they have never disappointed. Great company! When anyone asks about strength training equipment, I point them right to the Vulcan website.”

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Posted 4 years ago

Vulcan Strength Training Systems is rated 4.8 based on 3,402 reviews