“If I can give minus stars I will. Since the change to the new pods the product has become unbearable to use. Best of all is that the company claimed it was only changing the coils and not the liquid. I always used the dark cherry 3%. The new pods tastes like artificial sweetener and smells like cat urine. I have reached out to vuse for over a month now and they don't even have the decency to respond. They made a BIG mistake changing these pods, more and more complaints are surfacing and I'm staring to wonder how many customers they are willing to lose before they will change back. If they ever will. Recommendation: Stay away.”
“Officially switching to Juul. I hope I’m pleased!! Vuse has gone to the crapper!!! Less than a week ago paid $32 for a 4-pod pack. The pods, in addition to being almost BLACK In color as opposed to the golden color, completely stop working when the pod reaches half mark! Do not waste your money on this product!!”
“Both of us are now quitting Vuse product since their new cartridge. They leak in the package before we even open them, they leak more when you puff on it. they always make a bubbling noise, and they don't seem to last as much as before. To be honest, I feel like its a way for the company to make more on the consumer. Terrible business model.”
“Vuse is absolute garbage. I emailed once about my device overheating when turned off, and plugged in charging, when you would grab it it would burn your hand, literally. I didn't even want to return the product I just wanted to let them know that they had dysfunctional devices that were overheating and could potentially cause fire damage to homes and other places. The email reply I got back from the company, It was suggested that "don't smoke our product then" and " you shouldn't be smoking anyways". I was spending $32 a day 7 days a week, 52 weeks a year. So roughly that email cost the company about $40,000, over the last 4 yrs. I haven't quit vaping, but my vaping yearly cost is roughly $7,000 now. This is a hard F, on, FUK Vuse!!! They don't care if they're crappy devices burn your house down!!!!! 100% truth!
It's not just the one vape that has overheated for me under the same circumstances, but this one particular vape could have burned my f****** place down 👎🖕”
“0 stars! I HATE these new black opaque refill cartridges! I need to see how much liquid is inside. I need to monitor how much I'm smoking by keeping an eye on how much is left. They are probably ripping us off & not even putting nearly as much liquid inside now! Especially people with O.C.D. & A.D.H.D. etc, we need to know/see how much is left inside 😢
Plus they leak! Thieves, scammers, rip off. Avoid. Avoid. Avoid. Most people I know have already switched to a new brand of vape & now I'm going to do the same - Switch companies. Unless i can quickly find the old clear refill cartridges. I used to recommend Vuse to people, now I warn them to AVOID vuse! Terrible new packaging etc 😒”
“The New pods leak if you can keep them working. Four pods out of twenty just stopped working with only a few Puffs drawn off them. My store guy won't exchange them. Bring back the old pods. I'll finish off my remaining pods if they work. Then I'll be switching to a different company.”
“I started using the abuse vapes a few years ago and absolutely loved it, but after their new pod design I’m left disappointed. These new pods LEAK like its nobodies business.
Would suggest rather saving up a bit longer and getting something really secure and that does not mess all the time.
The new pods/ devices also have a tendency of still burning/ pulling even after you’ve stopped taking a drag, and it’s noisy, where the old model and pods were not.
Used to recommend but no longer willing to.”
“This company is going to break me!! Expensive as he** and now, all of a sudden the juice is incredibly brown and tastes terrible, leaks, and lots of times just completely stops working. Spend $32, and the minute you open them it’s like “I’m screwed again by this product!” Refunds?? Forget about it!! Change the packaging perhaps? So we can at least see what we’re getting first?? Oh no!!! So all that left to really do is to flood the Department of Consumer Affairs with complaints because this company doesn’t care about screwing over their customers!”
“I recently stocked up on views 5000 hoping to get the old stock, before it was replaced with a new stock instead I was given all new product which is much harsher than the original. I choose to smoke the unflavored clear version and I can’t even get a drag Without killing my chest and no smoke comes out. These are horrible products. If something wasn’t broke why would you change it now I’m stuck with about $500 worth of product that I cannot use. Total waste of money. Very disappointed , yours was one of the only products I could use and now I can no longer use it either . Unfortunately, you were losing a very valuable customer and I will no longer recommend this product to anyone.”
“Hello to him a concern be very careful when you go to this place over here and you buy Vapes they will not let you know that it's only a week of warranty I only been on it for 27 days and they taught me 50% off to get another one I asked them to give me the 50% back to me I don't want to deal with them no more after I spent over $130 be very careful intelligent they will not give you your money back at all unless I guess you wearing a dress it's the only way my name is Roberto Alvarado I'm very upset I have to value another vape because manufacturer it went bad not even 27 days with it the novo bran smok Novo. Read reviews before spending money they will not reimburse your money whatsoever they will take more money off of you that is not fair”
“The new pods make the flavour taste burnt and disgusting. I have so many half finished pods because the device just stops working. What a waste of my money”
“Is no one from Vuse reading these horrid reviews? The new pods are absolutely terrible. They are noisy, leak juice into your mouth and the new flavours have a sickly sweet taste to them. There is a color difference in pods in the same package, the darker they are, the worse they taste (burnt). Is there no quality control at the manufacturing facility?? Time to find a new brand as these are also making me cough now which they have never done in the past. Utterly disgusted in the product now.”
“I came on Google to search for reviews on new pods just to see if I'm the only one having problems with this new pods. I can't deal really vise you really need to step in or you losing lots of customers, liquid licking,making a sound while smoking, pod is half than you getting a metal tast like it's the last,I have 1half and 1full pod that just stopped working please bring old pods back or you not only losing me as a customer but lots of others reading the reviews.”
“Absolutely hate the new flavours. The "intense" just translates to twice as sweet with an unpleasant weird aftertaste and FYI Vuse not everyone is a fan of mint. Want the old strawberry and blueberry back with clear pods so you can see how much is left. I don't know why you have made everything so nauseatingly sweet except that you are trying to up the appeal to the 16-20 year old crowd and to Hell with us older users. Really am contemplating throwing out my devices and trying a new company because after having tried pretty much all of them, there is no flavours left that are palatable”
“Great customer service Will called me to verify my age most companies don’t contact you and you are waiting for your order I will be ordering with them from now on great prices and free shipping over $50 purchase ❤️”
“Its a great buy, have visited their shop at calgary it was so cool and the staff are accomodating especially Cole the guy who help us of our need he’s very attentive and informative, commendable, Great job Cole keep it up bro!”
