“Absolutely devastated. Ruined. Would give it zero stars if I could. I’ve had to change to airpops which was my worst nightmare until Vuse created these awful pods. I hate that they say the flavours are the same when they aren’t at all.”
“Please bring back the previous pod design. The new pods leak and I there is too much liquid coming through the tip (At least in the Creamy Tobacco, which is the only one I prefer) & I can barely bear to use it. Did you even test this product first?”
“The department of Vuse at Tobaccoville, NC has a supervisor who is very prejudice. They NEED to shut down completely. Not mention they let some one who got fired went back to work. That was not professional. Supervisor name Mookie, and her close friend name Brenda King. Can you believe that dept. have only 2 people (2 of them) working there ? That is a joke. My husband used to worked there, they laid people off like crazy. (without good reason).”
“I have to agree with others, the new pods are super sweet, they bubble and leak. I used berry mix, cucumber and watermelon and the new ones are so sweet and taste horrible. I am looking for an alternative brand. Goodbye Vuse”
“Your new pods are not only hideous and off on previous flavor, and the pods don't last a fraction of what they did before the change. Please rectify this, I'm looking at other brands!”
“The new black pods are very bad, every pull makes a noise that even those nearby can hear. And the taste change as well. Guys it’s time to quite smoke 🙌🏾”
“New pods are awful. They don’t taste the same AT ALL, and they make a weird crackling sound when you use them. The new ones are weirdly sweet and the smoke is thicker and stickier There was no need to change the pods to this new one. The old ones were great!
As a 5-6 year long Vuse user, I am severely disappointed, and it sounds like others are too. Vuse is going to lose a lot of customers if they don’t switch back to the old formula.”
“The flavor of the new pods is disgusting! I vaped Dark cherry because it was the least sweet of all the flavors, now it has an awful artificial sweet after taste that makes me feel nauseous. Will not support Vuse again unless the change back to old flavors.”
“Probably the most inconsistent consumer product ever sold. RJR quality control is non existent. Buy a pod Monday is honey color buy it Tuesday it's black coffee and taste awful.”
“I bought new pods because the website said they were the same flavours as before. They are not. They're nauseating. I've tried three flavours so far, and all of them are horrible. They also burn. This is false advertising, which is a crime in my country. I am reporting them to the consumer council and so should everyone else.”
“The new pods taste nasty and are noisy. I will change to something else if they don't bring the old ones back. Wish I hadn't bought five boxes of the things. What a waste of money.”
“New pod flavours taste horrible, have an after taste and irritate the throat. Super sweet, not "ice" anymore. Bring back the flavours like the original clear pods.”
“New Flavours are absolutely awful. Sweet Synthetic taste and the new pods just keep bubbling. Why change something that was so good. I'm going to have to change now as these are just unsmokable. Shame because they where by far the better product. Listen to your customers before you lose them all...”
“The new flavours are disgusting and leave a horrible fake sugar taste in your mouth. They also pull differently, have an annoying bubbling sound and now make me cough so even if the flavours didn't make me feel ill, I literally can't even smoke the thing anymore. I am astonished at the drop in quality and furious that Vuse took my money, telling me it was the same and now I'm sitting with boxes of flavour pods I can't use!”
“I first send them an email regarding the new pods that either stop working or have no flavor at all.
They promise to get back within 48 hours. Been waiting a week now, but no response.
I was a loyal customer, but will be using another brand now.”
“New pods are terrible. Damage battery, won't charge, can't finish the pods.
I've just decided to change to another vape brand.
No longer value for money!”
“Vuse is terrible, dry and no flavor delivery i thought this is just how vaping is , untill i tried other brands, like Lost Mary and ghost vape bars,vuse has to be the worst vape. Many Vape Shops in Cape Town dont even stock them for this reason. Then we get to the pods that promise 1900 puffs ( 850 puffs each) , which last a max of 2 days, a 700 puff disposable lasts longer. Verdict: overpriced. Tasteless. Dry.”
