“I signed up for a subscription but changed it but they still keep taking the old order out each month I've tried to contact them 10 times they keep ignoring me and not giving the money they took out for no products they steal so be very careful I have all the receipts”
“Vuse ive tried twice, i prefer B&M's most news agents disposable vapes, they often are faulty and leave burnt taste, or are low qaulity taste and leak oil, the new vuse pods i tried was £3.99 and quite a noisey machine, and 'pull' or 'drag' of vape takes more effort”
“Started using the vuse about 2 1/2 years ago when I quit smoking cigarettes, however, I have found that the vuse is pretty much more expensive than smoking a lot of dud pods and their chargers last about 3 to 4 times and you have to buy another device. Would not recommend this alternative. I’m sure there are other better vapes out there. I’ve got to start exploring to find them.”
“I have been a VUSE user for quite some time. From time to time the coils burn out before the juice is finished. I usually just throw these away, but it is happening more often and is getting very aggravating. My favorite flavor is rich tobacco but when buying 2 packs the juice is not always the same color. This is about $50 of wasted money as these did not last long.”
“As a regular user of Vuse Epods, I was initially excited about the new pods. They promised a fresh experience with a sleek design and innovative features. However, my enthusiasm quickly turned into frustration due to a significant flaw: THE PODS LEAK!
The leakage issue is not just a minor inconvenience; it can mess up your device and end up costing you a lot of money in the long run. I've found myself repeatedly cleaning my device and worrying about potential damage. Given the already high cost of Vuse products in South Africa, this additional expense is quite disheartening.
While I still appreciate the concept and potential of the Vuse Epods, the leaking issue is something that needs urgent attention. It's hard to fully enjoy the experience when you’re constantly dealing with the mess and the risk of device damage.
Vuse, you have a lot of potential... address this flaw to maintain customer trust and justify their premium pricing.”
“I am so upset with the pod changes, the box claims it's a "new pod but same taste" but the flavor has changed completely. Cucumber mix is the only flavor I actually enjoy and buy from vuse and it is so bad i don't think I can buy vuse anymore.”
“Horrific! The pods are sometimes faulty and leak fluid or just don’t work full stop. The machine dosent work well, it’s like sucking on air. I don’t know why they have discontinued the other one it was miles better!”
“Vuse has been my go to product since 2020 the removal of your cream vanilla is so annoying this is the only flavor I enjoy cant imagine I was the only customer buying this flavor. Please bring it back!!!”
“I use Vuse Original pods 2.4% Rich Tobacco. The pods are almost always defective and stop hitting before they’re half empty. The pods are almost always burnt with a very dark color and unpleasant taste upon opening. The liquid in the pods for Rich Tobacco are supposed to be a light golden color byt they come in every other shade up to deep dark brown. There is NO consistency AT ALL. With that being said, when I do get the pods the way they are supposed to be they’re my favorite.”
“The flavour changes are terrible, all of the Ice flavours hurt my head. A lot of pods malfunction, either right out of the package or stop working part way through. I'm moving on to a new brand.”
“I started using the disposable Vuse pods. I'm 2 weeks into it and found it very useful. I am from South Africa and like everything else in this horrible country, the Vuse disposables costs me R60 (South African Rands) According to my calculations I am saving money on one Pack of sigarettes since switching to the Vuse disposable. I must also confess that I don't get the 500 puffs that the manufacturers claim I'd get. The device has a silicone seal at the bottom where the airflow gets generated and a silicone cap to keep the mouthpiece closed. I think when buying these disposable Vuse pods, keep those silicone plugs in the bottom of the decice, and open it only when you are going to vape. Other than that, keep the silicone seals on so to prevent any leakage onto your clothing. So in summary, I like the disposable ones, but the battery probably dies way before the liquid is depleted, and it is expensive for a thow-away and that my downside.”
“I’m so upset that you changed the formula for the cucumber vuse pods. They are unsmokeable and taste awful. Please go back. At least now I have a reason to quit now.”
“Taggi was my CSR and he was very educated and led me in the right direction to savings but also gave me a better understanding to vapes!!! I got a reusable vape and 4 flavours of pods for nearly the same price as one reusable 5000 puff vape and had I not come into the store… I learned things I’d have never known before (including a very usable app that they provide for both iPhone and android)!!! Super cute and professional store as well!!! RECOMMEND!!!”
“I loved the menthol Vuse and have been using it since 2020 and it helped me stop smoking cigarettes. In the past 6 months or so, the vuse Pods I have purchased (A LOT) unfortunately, simply die out after 1 or 2 charges or don't make it until then. I literally threw away 5 in the past month and the blue one I just bought yesterday is already overheating. Terrible pod manufacturing. VUSE needs to do something or start losing once loyal customers.”
