Name: VUSE
Rating: 4.55

“They didn't. New battery just charged only letting me inhale once then it starts flashing red. Don't know what the problem is.”

Helpful Report

Posted 7 years ago

Hello Jan. Thank you for your feedback. We were sorry to heat of the issues you have been having with your device. A member of the team will contact you shortly.

Posted 7 years ago

“Just purchased a pebble. Terrible. Each of the refills last a day, the bottles for the tank I usually use last me a week. The battery doesn't seem to last more than a couple of hours. Think I may have wasted a reasonable amount of money trying something new.”

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Posted 7 years ago

Hello Mark. Thank you for your feedback. We were sorry to read of the issues you have had with your device. The battery on the Pebble should last around 6-9 hours, depending on usage. Also, if the light on the device turns red, there should still be around 50% battery life on the device. If you do experience any further issues with your device, the Customer Care Team will be more than happy to assist and try and resolve the issue for you. They can be contacted either by telephone on: 0800 133 7350 (between the hours of 09:00-17:00, Mondays - Fridays), or by email at: info@govype.com.

Posted 7 years ago

“Has helped me stop smoking 18 months now. The only draw back is outlets don't sell the lower nicotine cartridges.”

Helpful Report

Posted 7 years ago

Hello Jamie. Thank you for your feedback, regarding your device. You may be interested to know, that if you have a look at our website, there you will see more flavours and strengths for your device at www.govype.com. If you have any further queries regarding any of our products, you can contact the Customer Care Team on - 0800 133 7350, or by email at - info@govype.com.

Posted 7 years ago

“After years of trying and failing at quitting the fags. I can now say I'm a non smoker. Vype only. It was so easy with vype. Recommend to anyone. I only wish there was more variety of flavours i.e pineapple or just fruit flavour. And I wish you can purchase a variety of flavours in a pack. Having to buy 3 of each is a bit annoying!”

Helpful Report

Posted 7 years ago

Hello Pauline and thank you for your feedback. We are glad to hear that you are enjoying using your device. We constantly review our ranges, so we will also pass on your feedback regarding more flavours, to the relevant team. If you have any further queries regarding your device or our eLiquid Bottles or Cartridges, you can contact the Customer Care Team on, 0800 133 7350 (lines open from 09:00 - 17:00 Mondays - Fridays), or by email at, info@govype.com.

Posted 7 years ago

“Satisfying and so easy to use”

Helpful Report

Posted 7 years ago

Hello Gail. Thank you for your feedback and we are glad to hear that you are enjoying using our products. If you need to contact us regarding your device or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on: 0800 133 7350, or email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Great quality, value for money and very reliable”

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Posted 7 years ago

Hello Steven. Thank you for your feedback and we are glad to hear that you are enjoying using your device. If you need to contact us regarding your device or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on: 0800 133 7350, or email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“E box is great, easy to order, and get juices delivered to your door.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear, that you are enjoying using your eBox device. If you need to contact us about any of our devices, or eLiquid Bottles or Cartridges, you can contact the Vype Customer Care Team, on 0800 133 7350, (Mondays - Fridays between 09:00 - 17:00), or by email at, info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“I haven't smoked a cigarette for 3 years. But still get the same satisfaction from vapin at a lot less cost.”

Helpful Report

Posted 7 years ago

Hello Anthony and thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype device. If you need to contact us about any of our devices, or eLiquid Bottles or Cartridges, you can contact the Vype Customer Care Team, on 0800 133 7350, (Mondays - Fridays between 09:00 - 17:00), or by email at, info@govype.com.

Posted 7 years ago

“Only worked for 3 days. Won't charge. Shop I bought it from have refused to change it.”

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Posted 7 years ago

Hello Tracy. Thank you for your feedback. We were sorry to hear of the issues you have experienced with your device. A member of the Customer Care Team will contact you shortly.

Posted 7 years ago

“I think Vype e cigarettes are the best, I've tried other brands of electronic cigarettes which I wasn't very impressed with, but the day I started with my e pen I've never looked back.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“I have been using the Vype Pen and it has been a great help in me stopping smoking. I've just got the Pebble and I'm not sure about it. I feel it just may not be for me, although I do like that it is small”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“Easy to use,and put together,can use anywhere which is a plus, find vapour bitter but getting use to it, would recommend especially if you giving up cigarettes”

Helpful Report

Posted 7 years ago

Hello Esme. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“I have the pebble and e stick both are easy to use no messing around filling with liquid my favourite are apple wild berries simple charge put the cartridge I. Ready to go”

Helpful Report

Posted 7 years ago

Hello Sheryn. Thank you for your feedback. We are pleased to hear that you are enjoying using your Vype devices. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“eTank Pro is an amazing all-rounder: great vape, long lasting atomisers, good battery life and compact.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“Wide variety of flavours (I've settled for Vanilla as my favourite). Fast recharging Easy to swap refills as often as I want Quick & easy to check how much is left”

Helpful Report

Posted 7 years ago

Hello Angela, and thank you for your feedback. We are pleased to hear that you are enjoying using your device and the range of flavours available. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“E-pens are light and easy to use. I have two so that there is always one on charge, but one will last a day. They are the most like an actual cigarette that I have found, I don't feel like I am holding a hand grenade too long.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“Silenced my cough . raised both my self-esteem and my bank balance”

Helpful Report

Posted 7 years ago

Hello Richard. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“Had a E-Tank before but lost it so ordered another. Liquids taste really nice with the Vype E-Cigs but delivery has taken a bit longer this time.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are glad to hear that you are enjoying using your device, and we were sorry to hear that your order did not reach you in a timely fashion. We regularly monitor the performance of the courier company that delivers on our behalf, and your comments have been passed on to the relevant department. If you need to contact us, regarding any of our devices or eLiquid Bottles/Cartridges, you can contact the Vype Customer Care Team on: 0800 133 7350, or by email at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“Not sure yet. Still waiting on a reply about some damaged goods I received.”

Helpful Report

Posted 7 years ago

Hello Duncan. Thank you for your feedback. We were sorry to read of the issues you have encountered with your order. A member of the Customer Care Team shall contact you shortly.

Posted 7 years ago

“By far the best e-cig I've tried, love the fact that there is no leaking, making them much easier to carry in a bag or pocket. The only down side is the price of the cartridges, would use more constantly if it was more cost effective.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your e cigarette device. Should you have any queries regarding your device, or any of our cartridges you can contact the Vype Customer Care Team, on 0800 133 7350, or by email at - info@gvype.com, and a member of the team will be happy to help you.

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews