VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Positives - very simple to use, very good draw & taste. Battery life is also very good. Would definitely recommend to someone try to switch from cigarettes. Negatives - limited flavours If their was an option for a refill pod like other pod systems I would of gave it a Five star rating.”

Helpful Report

Posted 6 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Just to say it's nice to vape and taste flavour when i have no roll up”

Helpful Report

Posted 6 years ago

Hi Penelope, thank you for your 5 star review! It's great to know you are enjoying the flavours and that we can offer an alternative that you enjoy using! Should you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“So easy to use fantastic taste .only one bad thing is the price of the cartridges”

Helpful Report

Posted 6 years ago

Dear Christine, thank you for your 5 star review! We're delighted you enjoy the taste of our liquids. We can appreciate the price point will not suit all customers, however we are competitive in comparison. Should you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“It would be better if the tip of the cartridges were more like a normal cigarette filter. Soft rather than hard.”

Helpful Report

Posted 6 years ago

“I have been using the E Pen for 2 years and love it. It does not let out a massive puff of smoke which is great. The flavours are amazing and I really love that you can select the strength of the nicotine.”

Helpful Report

Posted 6 years ago

Dear Sharon, thank you for your review and feedback! We're delighted you are enjoying the ePen and that you are loving the flavours :) Should you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The vPen 3 is a very good alternative to ordinary cigarettes/cigars/pipe and comes with a reasonable variety of cartridges. I use the Golden Tobacco which, having been a pipe smoker for several years, is a very good version”

Helpful Report

Posted 6 years ago

Hi Peter, thank you for your review! It's great to know you find the ePen 3 a good alternative and that you are enjoying the Golden Tobacco pods. Should you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I am always pleased with my order, it is very easy to place an order and very straightforward Delivery is always very prompt Thankyou”

Helpful Report

Posted 6 years ago

Hi Tina, thank you for your 5 star feedback! We're happy to know you find it easy to order with us and that the delivery is prompt, always good to hear! Should you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Really quick delivery and looks and performs well but the pods do not have a lot of flavour.”

Helpful Report

Posted 6 years ago

Hi, thank you for your review. We're delighted to know your goods arrived quickly and that you are happy with your Vype device and the flavours! Should you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Since I got my vype epen 3 nearly 4 months ago I haven't touched a cig . And I smoked for 25yrs . Only complaint 2 ecaps for £5.50 is to expensive . Make them cheaper and expand the flavours”

Helpful Report

Posted 6 years ago

Hi Pauline, thank you for your 5 star review and feedback. We're delighted we have an alternative that we can offer you and that you are enjoying this. you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I tried them as I have to give up smoking it’s only been a week but so far I’ve got on quite well,and I’m not craving a cig and I enjoy the vype as much thank you D Duerden”

Helpful Report

Posted 6 years ago

Hi David, thank you for your feedback. We're delighted to know you are getting on well with your new Vype device and that it has helped curb cravings of cigarettes. We're happy to be able to offer an alternative that you enjoy. you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Recently bought the Vype e pen 3, must admit having tried lots of e cigarettes it is the closest I have found to a real cigarette. I have not totally given up the Fags but this machine is helping me more than any other so I hope to be fag free very soon. Very easy to use good charge on device and would say only draw back is cost for a pack of two cartridges but if you are offered discount codes it helps keep cost down but highly recommend.”

Helpful Report

Posted 6 years ago

Hi Andrew, thank you for your review! We're delighted to learn you are happy with using your new Vype device. It's great that we can offer an alternative to smoking and that we are part of your journey to giving up. you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Great product, great service. However caps can be difficult to change at times. Could be more competitively priced and an app would be helpful. Other than that, probably the best vape currently on the market 👍”

Helpful Report

Posted 6 years ago

Thanks so much for the review! We are glad that you enjoy using Vype. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have found that the Vype e-cigarettes are helping me to quit smoking and I have found the mint flavour very enjoyable. My first attempt was cutting down on my cigarettes was unsuccessful, stopping smoking altogether is proving difficult I am determined to succeed with Vype.”

Helpful Report

Posted 6 years ago

We are thankful for your feedback, and we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I've tried several Vype devices and been happy with most of them. It was a shame that the Pebble wasn't successful. However, I've been using the e-pen 3 and it's the best device by far. My only comment would be that my cartridges don't last as long as I would like. I wouldn't go anywhere else for my devices or cartridges.”

Helpful Report

Posted 6 years ago

Thank you for the five star review! We are glad to hear that you like using your ePen 3. The ePen 3 pods themselves have been designed to give a more fuller and richer vaping experience when using the device, and also hold more eLiquid per pod compared to our other cartridges. Each pack contains 2 Pods delivering a total of 400 puffs, your experience will depend on your personal vaping behaviour. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“LOVE MY PEN”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! We are pleased to hear that you are enjoying your ePen . If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Never thought I would see the day that my husband would use one of these. Very hassle free to use, unlike the one he brought years ago! Very quick delivery thank you”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I find this new e-cigarette much better than others I have used. My one slight problem is the starter pack was only available in the 18 mg. I am finding it a bit strong so I have ordered the lower 12 mg and the 6 mg and hopefully they will be better”

Helpful Report

Posted 6 years ago

Hi, thank you for your review. It's good to know that you are enjoying the new device. The starter kit is an 18mg kit as advised online. We do advise customers to purchase another pack of pods if they feel this will be too strong for them. Our care team can also help with your purchases by offering expert advice. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I have used vype for a couple of years now and I think it's the best out of all the pens on the market it also has a excellent customer service. I have had two small issue's and they have been resolved straight away.”

Helpful Report

Posted 6 years ago

Hi Paul, thanks for your 5 star review and kind words! We're happy to know you love your device and that the service matches the product. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“easy to use,easy to refill i use the e-pen simple to order refills.”

Helpful Report

Posted 6 years ago

Thank you for your review! It's great to know you find the device easy to use and that it is simple for you to order. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Having ran out of liquid and being impatient I used the Vape shop near my office and whilst the hardware was ok but still not as robust as my etank the biggest difference by a mile was the quality and taste of the liquids not to mention the bemusing array of different brands etc. Suffice to say I will be sticking to ensuring I keep my Vype supplies up to date in future, different class!!”

Helpful Report

Posted 6 years ago

Hi Keith, thank you for your 5 star review! It's great to know that you are enjoying our liquids and the quality of these. We do suggest that our devices are best used with our own branded liquids as this is what they are designed for! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews